- Mizuho Corporate Bank (New York, NY)
- Join Mizuho as an ITSM Analyst ! In this role you will support governance and execution of ITSM processes including Incident, Problem, Change, and Release ... fixes. Key Skills & Experience + 8+ years of experience as an ITSM Analyst + Strong background in Change, Incident Management and Problem management + Strong… more
- TEKsystems (New York, NY)
- …your analytical skills. This position will have an opportunity to improve the ITSM support organization. The Analyst will be responsible for supporting our ... end users and keeping a strong focus on maintaining support processes. Our expectations are that this individual will identify and remediate support trends on an ongoing basis. This position will also be responsible for building and maintaining relationships… more
- Insight Global (New York, NY)
- …spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ ... end users. This analyst will sit onsite in the NYC office 5...workshops, as well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize… more
- New York Power Authority (White Plains, NY)
- SAP Configuration Analyst Location: White Plains, US **Summary** The SAP Configuration Analyst is required to support NYPA's SAP financial application and its ... compliance patches and system upgrades with end-users. The SAP Configuration Analyst will also have responsibility for troubleshooting problems, build and generate… more
- Capgemini (New York, NY)
- **Job Title:** Service Management Consultant - ServiceNow Business Analyst **Location:** **Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New Jersey near NY City ... area; Atlanta, GA** **Travel:** 25% **Job Description:** The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical… more
- Capgemini (New York, NY)
- **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst (SME) - Security, Risk, & Finance and Supply Chain **Location:** **Chicago, ... just symptoms * Competent in use and understanding of ITSM processes & systems for client and Capgemini benefit...P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst (SME) - Security, Risk, & Finance and Supply… more
- Insight Global (New York, NY)
- …guides. Summary: Insight Global is searching for a Technical Support Analyst (TSA) with strong experience supporting and optimizing ADP Workforce Manager ... of system configuration, interface management, and application troubleshooting * Proficiency with ITSM tool ServiceNow * Advanced Excel and data validation skills *… more
- Atlantic Health System (Morristown, NJ)
- We are seeking a motivated and detail-oriented Summer Intern Analyst to join our Information Technology team, with a focus on Laboratory Information Systems (LIS) ... Tier 2 ticket triage support using the organization's IT Service Management ( ITSM ) platform, escalating issues as needed. + Gain exposure to clinical workflows,… more
- Capgemini (New York, NY)
- …infrequently to begin with **Job description:** Task details I ServiceNow Business Analyst (SME) - GRC/IRM/TPRM Job Description: A Governance, Risk, and Compliance ... used to populate ServiceNow modules * Good understanding of ITSM Tooling / ServiceNow / GRC IRM * Strong...just symptoms * Competent in use and understanding of ITSM processes & systems for client and Capgemini benefit… more
- Ensono (Weehawken, NJ)
- …role and what you'll be doing:** A Senior Data Center Operations Analyst is responsible for system monitoring, production batch monitoring, workload throughput as ... Word, and Outlook) + Strong written / verbal Communication skills + ITSM Concepts - Incident/Change/Requests/ SLAs + Analytical and Critical thinking skills +… more