- City of New York (New York, NY)
- …work schedule Mon - Fri from 9 am - 5 pm. The Interactive Voice Response ( IVR ) Specialist is responsible for managing and supporting IVR infrastructure and ... data circuits, 21 videoconferencing endpoints, audio-visual technologies, and I2 IVR applications and call centers. This position will be...meetings with business users to capture business requirements for IVR system - Manage and support an IVR… more
- MTA (New York, NY)
- Customer Service Specialist Job ID: 13553 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: HR Center of ... Excellence Date Posted: Oct 30, 2025 Description JOB TITLE: Customer Service Specialist SALARY: $45,125 DEPT/DIV: HR Center of Excellence SUPERVISOR: Manager -… more
- Amazon (New York, NY)
- …services that deliver personalized service across all channels (voice, email, chat, IVR ) utilizing flexible access to data and applications to deliver exceptional ... customer and agent experiences. Amazon Connect is AI CCaaS (Omni-Channel, IVR , Analytics, Cases, Tasks, Customer Data Profiles, and more). As the Sr Manager, WW GTM… more
- Amazon (New York, NY)
- Description This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective ... EKS, ECS, SageMaker and other communications platform for interactive voice response ( IVR ), automatic call distribution, and integration with other AWS services for… more