- IBM (Manassas, VA)
- **Introduction** As the Customer Service Contact Center GTM Lead, you will support IBM's consistent growth by bringing to the table your business ... to bring insights and experience in areas such as Customer Contact Center , Salesforce, ServiceNow, Generative AI...Service Cloud), ServiceNow, Microsoft, Genesys, AWS or other call center technology is preferred IBM is… more
- Acclaim Technical Services (Chantilly, VA)
- …all incoming calls Must be proficient in relevant computer applications, customer service principles and practices, call center telephony and technology, ... among DC area firms and continues to grow. We are actively hiring a Call Center Operator with TS/SCI clearance and polygraph to join our Alder Divison working in… more
- AECOM (Fairfax, VA)
- …schedule associated with the needs of the operations. + Previous experience working in a call center , customer service , 911 Operator or dispatching ... + Perform communication tasks consistent with the program's high level of customer service expectations and training + Dispatch and communicate with… more
- Robert Half Office Team (Fairfax, VA)
- …external use. Requirements * Minimum of 1 year of experience in customer service , preferably in a call center environment. * Strong multitasking skills ... Description We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This role offers a fast-paced environment where… more
- Akina Pharmacy (Sterling, VA)
- …of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal and ... Customer Service Representative (CSR) Company Overview...and the ability to meet performance metrics such as call quality, average handle time, and first- call … more
- KSA Integration LLC (Arlington, VA)
- Call Center Program Manager arlington, VA (http://maps.google.com/maps?q=arlington+VA+USA+22211) Description KSA Integrationis a Service -Disabled ... rapidly growing government contractor that has built a reputation on focused customer service , on-time performance, and continuous improvement. To demonstrate… more
- Transdev (Arlington, VA)
- …This position is based in Arlington, Virginia in supporting the Arlington Star Call Center . Transdev is proud to offer: + Competitive compensation package ... Policy Key Responsibilities: + Supervises daily activities of all customer service representatives and scheduler personnel. +...Full Time Req ID: 5161 Pay Group: UC6 Cost Center : 52936 The above statements are intended to describe… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …networking-intensive work. **Other Job Specific Skills** + Possess strong customer service skills, knowledge of call center operations, and knowledge ... with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management… more
- CACI International (Chantilly, VA)
- Integrated Service Center (ISC) Incident Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... CACI is seeking a highly motivated and detail-oriented Integrated Service Center (ISC) Incident Manager to join...Service Now to provide Situational Awareness to the customer base on outages, restorations, planned maintenances, and IT… more
- CACI International (Chantilly, VA)
- Integrated Service Center Enterprise Trainer Job Category: Training Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... Required: None Type of Travel: None * * * **The Opportunity:** The Integrated Service Center Enterprise Trainer will ensure all new employees are issued… more
- Hilton (Mclean, VA)
- …and evolution of contact center products + Strategy and implementation of self\- service , customer \(guest and agent\) use of the tools and automation through ... and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE...\(7\) years or more of work experience in product, customer experience, high\-volume contact center technology, … more
- CoreSite (Reston, VA)
- …copper and fiber installation, transmission methods and media, electrical theory, and customer service . A Tier 2 technician will gain working knowledge ... service requests through resolution. + Perform and complete work orders and customer service tickets in a timely manner Trouble Ticket Management + Remote… more
- Amazon (Herndon, VA)
- …self-starter - Experience troubleshooting and debugging technical systems - 3+ years of customer service experience and 3+ years of Microsoft Office products and ... center 's physical infrastructure. This team ensures that the customer experience will be optimal and gratifying by way...day to day processes and event response, conducting data center infrastructure training and drills, providing on- call … more
- M&T Bank (Mclean, VA)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- CoreSite (Reston, VA)
- …outages. + Navigate and utilize a CMMS system. + Provide day-to-day exceptional customer service and support. + Maintain and complete regular facility and ... infrastructure while nurturing your professional growth and success. Data Center Technician III Role: The Data Center ...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- CoreSite (Reston, VA)
- …+ Provide physical security within the CoreSite premises. + Provide day-to-day exceptional customer service and support. + Incident escalation and report writing ... of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence,… more
- Amazon (Sterling, VA)
- …position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our ... and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- Amazon (Sterling, VA)
- …position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our ... and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- CoreSite (Reston, VA)
- …+ Provide physical security within the CoreSite premises. + Provide day-to-day exceptional customer service and support. + Incident escalation and report writing ... forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed...Technician IV Role - The VA1 Facilities and Data Center Technician IV must possess an expert level of… more
- CoreSite (Reston, VA)
- …all security systems and cameras as well as physical security of the data center . The position is responsible for customer support services, all onsite vendor ... of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence,… more