- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System , Help...people are our differentiator. Our work depends on an ** Help Desk Specialist ** joining our… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Specialist ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist , where you'll provide… more
- CACI International (Reston, VA)
- Help Desk Specialist Job...Tier 3 tickets by entering them in a supporting systems for visibility and communication purposes. Communicate with Tier ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...Operations manager, and post content to mission customer file systems . Must remain on the client site during Luke… more
- M. C. Dean (Vienna, VA)
- …client outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist 1** to join our **Security and ... or + Bachelor's Degree and 2 Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop Support is… more
- M. C. Dean (Warrenton, VA)
- …generation of technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a ** Help Desk System Specialist 1** to join our ... with technicians to diagnose, analyze, troubleshoot, and resolve desktop system related issues. + Performing daily systems ...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- ABC Imaging (Annandale, VA)
- …and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of ... with Apple Mac's and Windows based computers and servers + Install operating systems , migrations, upgrades, etc. + Install and maintain virtual machines + Setup new… more
- V2X (Springfield, VA)
- …responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based ... problems for the customer's IT business and mission-focus enterprise systems . + Key Responsibilities + The Service Desk...years of experience working in an enterprise IT Service Desk or Help Desk role.… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
- CACI International (Chantilly, VA)
- …certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist allspark - ** ** **What You ... + Provide frontline phone and email support related to system and application issues + High comfort level working...+ Customer service and/or support experience working in a Help Desk , Service Desk , or… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Technician** willperformor provide supportas part of a24/7, 365-day Service ... and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice...classify level, priority and nature of the problems and systems . + Possessa wide range ofin-depthskills and knowledge in… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... organizational change and training principles. -Create and maintain online system help using Oracle User Productivity Kit...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained.… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …for improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help ... Support Instructions related to Oracle DBA event/incident resolution. -Supports DAI production help desk tickets, ensuring mitigation and closure within 24… more
- Koniag Government Services (Chantilly, VA)
- …Responsibilities & Duties may include, but are not limited to:** + HUD National Help Desk Tier1 Analyst: Provide technical support to customers for a wide ... Junior Computer User Support Specialist Virtual Req #71 Thursday, May 8, 2025...customers **The following skills and experience are preferred:** Prior Help Desk experience preferred, extensive knowledge of… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 36531 **Summary** **IPOC Specialist ** **Springfield, VA** Are you ready to enhance...Shifts will be identified upon hire + Ability to help cover the Help Desk … more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 36608 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving… more
- First Division Consulting (Quantico, VA)
- …of customer service and technical support. + Oversee the day-to-day operations of the help desk , ensuring timely and effective resolution of support tickets and ... award** First Division Consulting is seeking an experienced Helpdesk Specialist to serve as the Operations Center Technical Lead...and user guides. + Conduct regular training sessions for help desk staff on new technologies, security… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …materials. Advise on organizational change and training principles. Create and maintain online system help using Oracle User Productivity Kit (UPK) tool. Ensure ... DAI Help Desk support contractor staff is trained....Cloud Computing Architecture (SCCA)/Cloud Access Point (CAP) connection. Perform system administration duties on Operating Systems (OS),… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk -side support, ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
- US Marine Corps (Quantico, VA)
- …organization functioning smoothly and effectively. Responsibilities Serves as a program specialist to independently review and provide feedback of program plans and ... the EFMP. Assists in the development of standardized forms, desk guides, training, and liaisons for the development of...guides, training, and liaisons for the development of electronic systems for Headquarters and field EFMP staff. Leads and… more