- Epsilon, Inc (Manassas, VA)
- **Security Specialist II** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, we're ... **Our Customer's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and enduring multinational organization… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …is on site in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- ManTech (Chantilly, VA)
- …for the customer's IT business and mission-focus enterprise systems. + The Service Desk Specialist will be directly responsible for receiving, ... **ManTech** seeks a motivated, career and customer-oriented Service Desk Specialist to...the Tier 1 team members of an Information Technology ( IT ) Enterprise Service desk responsible… more
- General Dynamics Information Technology (Arlington, VA)
- …GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II ... Technical Skills** : IT experience supporting Help / Service Desk **Certifications** : Must have active/Current CompTIA Security+ ce certification upon… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team!...CACI! **Responsibilities:** * Perform a daily check of various IT services for the mission by completing a detailed… more
- Intelligent Waves (Fort Belvoir, VA)
- …and reliability across global operations. In this role, you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, ... Waves is seeking a **Senior Help Desk Specialist ** to support a large-scale IT migration...AQL/SLA commitments. + Correlate events and incidents for effective IT service management. + Follow ITSM and… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem resolution for ... at Tier 1. + . Provide second-level technical support for escalated incidents and service requests from Tier 1 Help Desk . + . Diagnose and resolve… more
- Federal Emergency Management Agency (Sterling, VA)
- …the establishment of the IT infrastructure; Directs the establishment and operation of the IT Service Desk using Remedy HD management tool; Serves as a ... I do in this position if hired? In this position, you will serve as an IT Specialist (CUSTSPT) - Service Branch Director Type 1 and will be the first level… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... Type:** Full Time **Position Description:** The DAI Helpdesk Support Specialist (Journeyman will be responsible for providing comprehensive operational and… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional ( IT Specialist ) with an active Secret clearance to provide outstanding desk -side ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
- Chenega Corporation (Springfield, VA)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + ... **Req ID:** 37828 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First… more
- General Dynamics Information Technology (Chantilly, VA)
- …technical savvy to solve complex IT issues while delivering outstanding customer service . **HOW A TECHNICAL SUPPORT SPECIALIST WILL MAKE AN IMPACT** + Use ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Customer Service ,Systems Documentation,Web… more
- SHRM (Alexandria, VA)
- …technology, accessibility, accommodations, and other logistics. Driven by top-notch customer service , the Senior Specialist remains calm under pressure, thrives ... more than 362 million workers and their families globally. **Summary** The Senior Specialist , Event Registration & Technology, is a key member of SHRM's Event… more
- Sallie Mae (Sterling, VA)
- …generations, for the future of education. **What You'll Contribute** The Principal Specialist , Corporate Security will be responsible for supporting the execution of ... in the guard force shared drive. + Answer lobby desk phone and provide customer assistance. + Issue visitor,...+ 1-3 years of experience in corporate security, customer service or a related field is highly desirable. The… more
- Kuehne+Nagel (Herndon, VA)
- …contribution counts in more ways than we imagine. **** The Customer Care Specialist is responsible for the daily execution and delivery of an exceptional customer ... regular and frequent direct interaction with our customers, the Customer Care Specialist will have a clear understanding of customer requirements and expectations,… more
- SHRM (Alexandria, VA)
- …of more than 362 million workers and their families globally. **Summary** The Specialist , Marketing Automation & Technology plays a key role in strengthening SHRM's ... and effective use of Integautomation tools to engage SHRM audiences. The Specialist will also support SHRM's broader marketing technology stack including Marketo,… more
- SHRM (Alexandria, VA)
- …product launches, order fulfillment, and returns. + Collaborate with Marketing, Customer Service , Fulfillment, Finance, and IT to streamline platform operations ... **Summary** SHRM is seeking a detail-oriented and proactive Senior Specialist , eCommerce Operations to lead day-to-day eCommerce execution and...may include: + Prolonged periods of sitting at a desk and working on a computer. + Frequent use… more
- CACI International (Chantilly, VA)
- …of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + Proven ability to work ... organization operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both… more
- Leidos (Lorton, VA)
- …efforts to optimize the instance. + Provide technical guidance and support for ServiceNow IT Service Management (ITSM) and the IT Asset Management (ITAM) ... Seeking an experienced Senior ServiceNow Software Developer, to join an internal service center group under the Digital Modernization Sector and the Repeatable… more
