- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice...user through a series of steps todetermineproblem and classify level , priority and nature of the problems and systems.… more
- Serco (Arlington, VA)
- …apply now (https://careers-sercous.icims.com/jobs/69733/ mid - level %2c-multi-discipline-marine-designer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- UIC Government Services and the Bowhead Family of Companies (Stafford, VA)
- …between PM LI2S-MC and other systems. * Conduct analysis and validation of help desk tickets; support incident, problem management, and requirements management. ... **Overview** Bowhead seeks a Mid - Level Software Engineer to join our team supporting the Program Office for Logistics Integrated Information Solutions - Marine… more
- G2 Ops, Inc. (Arlington, VA)
- …all departments. At G2 Ops, you'll not only work with cutting-edge technology, you'll help define how it's applied in real mission environments. Want to work where ... of our employees and customers. Due to the classification level of the projects we support, we are not...this opportunity, we are seeking a highly motivated, team-oriented Mid Systems Engineer, to support engineering projects across multiple… more
- Huntington Ingalls Industries (Fairfax, VA)
- …and frame/packet structure * Experience in a network operations environment including help desk , customer communication, trouble ticketing, and issue resolution. ... Salary Range: $81,794.00 - $115,000.00 Security Clearance: Ability to Obtain Level of Experience: Mid Meet HII's Mission Technologies Division Our team of more… more
- CACI International (Reston, VA)
- …into production; including supporting end-user process changes, error-handling procedures, help desk procedure updates, etc. **Qualifications:** _Required:_ * ... US Anticipated Posting End: 8/11/2025 **The Opportunity:** CACI is looking for a mid - level RPA developer to be a part of our growing team working with… more
- Serco (Herndon, VA)
- …you must be willing and able to deploy anywhere in Zone 2. The Mid - Level FEMA Contractor will include professional and non-professional personnel to provide ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... management/file transfer) IAT Level II certification. + Experience with ServiceNow ITSM &...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification… more
- Serco (Arlington, VA)
- …other applicable standards. + **Mentorship and Development** + Coach junior and mid - level engineers, providing guidance on design best practices, documentation ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- Serco (Arlington, VA)
- …complex challenges. We are on the lookout for an enthusiastic and experienced Mid - level Electrical Engineer to function as an experienced Machinery Control ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …will require excellent oral and written communication skills. We seek a high level of energy towards providing best-in-class service across the organization, with a ... the team to provide helpdesk coverage during an early, mid , or late shift as needed, taking on incidents...+ Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. +… more