- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced ** Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort ... and OCONUS locations. The successful candidate will manage all facets of IT Service Desk support, from daily operations and administration to cybersecurity… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer… more
- Insight Global (Arlington, VA)
- …Description This is a short-term to long-term opportunity for a Senior Service Desk Engineer to join a lean IT team in Arlington, VA. The immediate need ... Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * 4-5+ years of senior helpdesk/ service desk experience. * Strong… more
- AeroVironment (Herndon, VA)
- …**Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest technical escalation point ... adherence to service -level expectations. + Represent the IT Service Desk during Change... support, with at least 2 years in a senior technician, engineer, or escalation role. + ITIL Foundation… more
- Insight Global (Mclean, VA)
- …issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite their resolution. * Simulate/reproduce problems independently ... Description We are looking for a skilled and enthusiastic IT professional to deliver high-quality customer service ...enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on… more
- Steampunk (Mclean, VA)
- …modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** + ... and our clients to thrive. We're looking for a ** Senior IT DevOps Engineer** who's not only...Functions. + **Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams… more
- ManTech (Chantilly, VA)
- …Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include file ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior IT Systems Administrator** to join...with Windows and Linux operating systems. + Experience providing help- desk end-user support for common desktop and server issues.… more
- AIG (Reston, VA)
- …response and remediation + Support incident management teams by resolving complex service desk and incident tickets and providing critical investigative insights ... help customers to manage risk. Join us as a Senior CrowdStrike Falcon Endpoint Security Engineer to play your...from underwriting risks to processing claims. The Information Technology ( IT ) team equips our colleagues with the latest tools… more
- M. C. Dean (Vienna, VA)
- …solution roll-out. + Lead collaboration with engineering leaders/team members, cybersecurity, service desk leadership and other critical functions to ensure ... and leading transformative enterprise-wide solutions development and implementation. This senior engineering role combines deep technical expertise with broad… more
- Leidos (Quantico, VA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Other duties and responsibilities ... environment supporting over 200,000 Marines and civilian users worldwide. SMIT-MCEN is the largest IT services program for the Navy. The Senior Systems / Network… more
- ManTech (Chantilly, VA)
- …+ ITIL Foundations or later certification highly desired + Experience using a Service Desk ticketing system, such as Remedy or ServiceNow **Clearance ... **MANTECH** seeks a motivated, mission-oriented ** Senior Systems Administrator** to join our team in...responsible for providing a full range of Tier 2/3 IT support services and expertise to customer activities, as… more
- Parsons Corporation (Centreville, VA)
- …production. + Address daily support requests from end users forwarded by the IS Service Desk . Refers complex issues, questions and problems to more senior ... what's possible. **Job Description:** Parsons is looking for an amazingly talented Associate IT Engineering Systems Support Analyst with to join our team! In this… more
- General Dynamics Information Technology (Chantilly, VA)
- …Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Cloud Computing,Problem Resolution,Standard ... experience **US Citizenship Required:** Yes **Job Description:** **GDIT is seeking a Senior Tier III Administrator to provide support to Defense Information Systems… more
- ManTech (Chantilly, VA)
- …Proficiency using Microsoft Office Suite and CRM software + Experience using a Service Desk ticketing system, such as ServiceNow **Preferred Qualifications:** + ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior Network Deployment Engineer** to join our team in **Chantilly, VA** . This is an **onsite**… more
- ManTech (Chantilly, VA)
- …with the Microsoft Office suite + Basic networking expertise + Experience using a Service Desk ticketing system, such as Remedy or ServiceNow + ITIL Foundations ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior Systems Analyst** to join our team in...but are not limited to:** + Providing Tier II IT Systems support on a wide range of technologies,… more
- Sunrise Senior Living (Mclean, VA)
- **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will ... meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place...Purchasing System, Expense System, Procure to Pay (P2P) Help Desk and Purchasing Care (P Card) Program and is… more
- Leidos (Arlington, VA)
- …Line of Business (LOB) Manager** to join our mission-focused team and lead IT service delivery for a high-visibility government program. Position Overview The ... Tier 0-4 lifecycle support services within a 24/7, high-performance service desk environment. This role is responsible...practices. + Demonstrated experience in IT Enterprise Service Delivery, IT Service Management… more
- Leidos (Fort Belvoir, VA)
- **Description** This ** Senior ** ** IT Service Management (ITSM) Problem Manager** position is a specialized role within the DTRA I3TS program. This unique ... IT teams, including Incident Management, Change Management, Engineering, and Service Desk , to resolve problems and prevent future occurrences. Facilitate… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …with the court IT director to maintain high-quality support standards and oversee IT service delivery within a court environment. This is a hands-on role ... and MFD fleet management. Serves as a subject matter expert (SME) and senior IT engineer, overseeing system administration duties while advising customers on… more
- Chenega Corporation (Springfield, VA)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + ... received or route user support calls to the appropriate IT Help Desk + Attempt First Call...phone skills and a professional demeanor. + Previous customer service experience strongly desired. + Good problem-solving skills with… more