- Red River (Chantilly, VA)
- …handle tickets assigned through ServiceNow in a prompt, professional manner. + Deliver high- quality customer service with a focus on empathy and clear ... Escalate recurring or unresolved issues to team leads or senior staff to help identify and resolve root causes....clearly to non-technical users + Demonstrated commitment to delivering high- quality customer service with empathy, patience, and… more
- Tyto Athene (Ashburn, VA)
- …modernization efforts + Responsible for the management of network performance and end-to-end service quality for the CBP Network infrastructure + Responsible for ... of overall end-to-end network performance to maintain an acceptable level of network quality of service as per business objectives, predefined network Key… more
- NANA Regional Corporation (Alexandria, VA)
- Suvi is hiring a Senior IT Service Quality Manager in Alexandria, VA to analyze, monitor and improve the quality of IT services across all DoD ... the After-Action Review (AAR) process, developing IT Quality Management Program documentation, and preparing formal Service...or related field. + 8+ years of experience in IT service management, quality management,… more
- Deloitte (Mclean, VA)
- Mergers and Acquisitions IT Diligence Senior Manager Our Deloitte...of IT M&A due diligence or M&A IT Service Delivery Experience in the following ... for you! Recruiting for this role ends on 10/29/2025. Work You'll Do As an IT Diligence Senior Manager, you will lead multiple client engagements that help… more
- CACI International (Springfield, VA)
- Senior IT Program Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... * * * **The Opportunity:** CACI is seeking a Senior IT Program Manager to join our...management experience in federal contract program management with enterprise IT , service and program management, to include… more
- Deloitte (Mclean, VA)
- M&A IT Integration & Divestitures Senior Consultant Our Deloitte Strategy & Transactions team helps guide clients through their most critical moments and ... IT synergies/cost reduction. As part of the IT I&D team, Senior Consultants assist in...the engagement contract and client needs, working alongside Managers. Senior Consultants strive to improve deliverable quality … more
- AIG (Reston, VA)
- …we are reimagining the way we help customers to manage risk. Join us as a Senior IT Security Architect to play your part in that transformation. It's an ... everything we do, from underwriting risks to processing claims. The Information Technology ( IT ) team equips our colleagues with the latest tools to complete their… more
- Zantech (Ashburn, VA)
- …next step in your career. Come join our team! Zantech is looking for a talented IT Senior Manager/Program Manager to serve as a senior -level program manager ... of experience + Advanced program management expertise with large-scale IT modernization programs + Multi-cloud architecture knowledge (AWS, Azure,...our clients and our employees by providing the highest quality service in everything we do. We… more
- BLN24 (Mclean, VA)
- Job Title: Senior Software Quality Analyst Company: BLN24 About Us: We find strength in teamwork-a better you is a better us BLN24 is an award-winning Management ... US Federal Government in successfully achieving their mission and goals. Our service and solutions delivery start with understanding each client's end-state, and… more
- Deloitte (Mclean, VA)
- … Senior Managers also use their existing transferable skills across other core IT domains. Product tech diligence Senior Managers are self-starters who are ... Mergers & Acquisitions Product Technology Diligence Senior Manager Our Deloitte Strategy & Transactions team helps guide clients through their most critical moments… more
- IntelliDyne (Arlington, VA)
- …Us IntelliDyne, LLC empowers government organizations through the delivery of quality , mission-aligned services and innovative, people-first IT solutions. ... Senior Business Analyst Location: Arlington, VA (onsite) Clearance:...a critical role in analyzing, designing, and optimizing complex IT systems, offering high-level functional systems analysis, design, integration,… more
- Leidos (Fort Belvoir, VA)
- …of Information Technology ( IT ) Services. + Provide great and prompt customer service to DTRA personnel by assisting them with IT -related issues. + Document ... **Description** Leidos is seeking a ** Senior NOSC (Network Operations and Security Center) Technician/Network...a high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …The Onsite Support Lead manages a local IT support team, overseeing service delivery, ensuring adherence to quality standards like ITIL, and maintaining high ... service metrics to identify areas for improvement and ensure consistent, high- quality service delivery. * Technical Leadership: Provide technical guidance and… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …growing its high-performance team whose members share a passion for building high- quality , scalable, advanced IT solutions in a collaborative, fast-paced, ... ** Senior Operations Manager** **Category:** Business Consulting, Strategy and...Operations Manager oversees the day-to-day operations of an organization's IT department, ensuring efficient and reliable IT … more
- Intelligent Waves (Fort Belvoir, VA)
- …reliability across global operations. In this role, you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, ... Senior Help Desk Specialist** to support a large-scale IT migration and ongoing operations for a high-profile DoD...AQL/SLA commitments. + Correlate events and incidents for effective IT service management. + Follow ITSM and… more
- System One (Ashburn, VA)
- Job Title: Senior Manager, Generative-AI Engineering Location: Vienna, VA - hybrid (2 days a week onsite) Type: Direct Hire, Permanent Salary: Negotiable (Market) + ... this person will operationalize an Enterprise AI Anchor Platform, nurture an AI-as-a- service culture, and enable the organization to maximize the value from AI… more
- Huntington Ingalls Industries (Reston, VA)
- …Range: $119,803.00 - $190,000.00 Security Clearance: Top Secret Level of Experience: Senior This opportunity resides with Warfare Systems (WS), a business group ... within HII's Mission Technologies division. Warfare Systems comprises cyber and mission IT ; electronic warfare; and C5ISR systems. HII works within our nation's… more
- General Dynamics Information Technology (Fairfax, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Field Service and Support **Skills:** Distribution Systems,Oral Communications,Systems Design,Technical ... **US Citizenship Required:** Yes **Job Description:** GDIT is seeking Junior up to Senior level DS (Distribution Systems) Engineers to help support our upcoming BIM… more
- Gemini 3 Group (Stafford, VA)
- …Program Analyst to support the Defense Information Systems Agency (DISA). The Senior Program Analyst will support IT Standards Configuration Management, ... Senior Program Analyst (Stafford, VA) Job Summary/Purpose: The...Requirements: Active Secret Clearance G3G strives to provide superior quality and unparalleled customer service in all… more
- Leidos (Ashburn, VA)
- …Support is increasing using AI-Assist tools. The SD will liaise with CBP OIT Senior Leadership, executive directors, branch chiefs and senior project managers to ... including subcontractors, to satisfy the contract requirements. **Primary Responsibilities-** **the Senior Director will:** + Lead, manage, coach, and mentor a… more
