- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) ... area** . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 35825 **Summary** **Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... of our nation. SecuriGence is seeking a talented **Help Desk Manager ** to help contribute to our...(SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service … more
- SMX (Fort Belvoir, VA)
- …SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ** Senior Help Desk Manager ** for a full-time, on-site ... Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at...position at Ft. Belvoir. The Senior Help Desk Supervisor will be responsible for the day-to-day… more
- NTT America, Inc. (Ashburn, VA)
- …administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third ... 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing**...inventory control. + Acts as communication coordinator and situation manager during any critical incidents call bridge events. +… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** business Unit. ... timely resolution of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the Operations Manager… more
- Axxum Technologies (Mclean, VA)
- … desk shift lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues + Ensure timely ... Senior Incident Response Analyst Responsibilities : + Provide...Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email… more
- SHRM (Alexandria, VA)
- Senior Specialist, eCommerce Operations & Developer 1800 Duke St, Alexandria, VA 22314, USA Req #1070 Friday, March 7, 2025 SHRM is a member-driven catalyst for ... families globally. **Summary** We are seeking a highly motivated and detail-oriented Senior Specialist, eCommerce Operations & Developer to manage and optimize our… more
- Serco (Mclean, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Description** Serco is seeking a Staff Military Trainer - Senior Training Advisor to support the Army National Guard...this role, you will:** + Advise the Task Order Manager on training strategies, solutions, and strategic messaging. +… more
- Chenega Corporation (Fort Belvoir, VA)
- … Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - ... System Services. Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to service requests,… more
- Amentum (Warrenton, VA)
- …and Help Desk /Network Operations teams to maintain and resolve all service issues. + Tracks and monitors the Unified Collaboration environment of phones and ... voice, video, and data, global communications network that facilitates collaboration among senior leaders and key staff. Candidates are expected to have a strong… more
- US Marine Corps (Arlington, VA)
- …at the checkout, other department sales areas, specialty category or customer service desk for coverage. Reports to the Sales Manager . Takes advantage of all ... provides suggestions when needed. Relays customer comments and concerns to the Sales Manager . Ensures all sale, ad and promotional items are signed and placed… more
- Leidos (Quantico, VA)
- …Integration and Transport (SMIT) program, including cybersecurity services, network operations, service desk , and data transport. Leidos will support network ... of identity and access management requirements such as ForeFront Identity Manager , Oracle/Sun Identity, and Access Management. and Oracle). **What Sets You… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk /team requests. + Communicate effectively (in oral and ... not required but is a plus: + Microsoft System Center Configuration Manager + PowerShell + Virtualization Environments (VMware, Citrix) + Profile management… more
- KBR (Chantilly, VA)
- …at the forefront of innovation. + Experience with using and administration of a ticketing, service desk , or tracking tool (such as ServiceNow, Jira Service ... Title: Enterprise Information Management Systems Manager As a highly motivated Enterprise Information Management...and first-class maintenance of facilities to provide outstanding customer service to high-level dignitaries and senior executive… more
- Serco (Mclean, VA)
- …FA57 assignments, or corporate equivalents. + Graduate of CGSC with ILE/MEL 4, Senior Service College, or similar military/DoD education. + Experience in ... **Position Description** Join Serco as an ARNG MCTSP Program Manager 1 supporting our Army National Guard Mission Command...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- NANA Regional Corporation (Falls Church, VA)
- Akima Systems Engineering (ASE) has an opening for a dynamic Deputy Program Manager / Business to support the Logistics Support Services of a principal DoD agency in ... Alexandria VA. As the Deputy Program Manager , you'll directly support the program requirements by achieving program objectives as you interface with customers and… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... Engineering Manager (MECM) Job Category: Information Technology Time Type:...implementing solutions. + Provide regular reports and presentations to senior management on UEM engineering initiatives, project progress, and… more
- Serco (Mclean, VA)
- …command, operations, or FA57 assignments. + Completion of CGSC with ILE/MEL 4, Senior Service College, or equivalent. + Experience in Division-level training ... **Position Description** Join Serco as the ARNG MCTSP Program Manager 2, leading and managing the Army National Guard...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- Deloitte (Mclean, VA)
- …maintain continuous communications with other service leads (Network, Service Desk , Deskside Support, Cyber) and Manager in the IT Operations Center to ... and coordinate with infrastructure SMEs for issue/problem resolution, and work directly with the Manager on infrastructure service lane issues. + Collaborate and… more
- NTT DATA North America (Arlington, VA)
- … service desk with measurable improvements and KPIs. The Service Delivery LOB Manager enhances client satisfaction through effective Business Relationship ... costs, scheduling, and resources. The Service Delivery LOB Manager collaborates with Senior Government Staff and performs work independently to ensure that… more