- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective,...foster a high-performing team environment. **Qualifications** + Active DoD Top Secret security clearance with SCI eligibility.… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- V2X (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS /SCI clearance. This position ... position will require US Citizenship and an active DoD TS /SCI clearance with the ability to obtain and maintain...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) ( TS...Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position ... at Ft. Belvoir. The Senior Help Desk Supervisor will be responsible for the day-to-day operations...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- Koniag Government Services (Vienna, VA)
- …and Visio) + Experience with ticketing systems such as JIRA, Confluence or Service Manager and other service desk tools + Ability to support a 24/7/365 ... Service Desk Lead Vienna, VA 22180,...federal customer in Vienna, Virginia. This position requires a Top Secret /SCI clearance with willingness to obtain… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …RQ194722 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job ... incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk /team requests. + Communicate effectively (in oral and… more
- IAP Worldwide Services, Inc (Mclean, VA)
- As the Customer Service Manager , you will be responsible for providing customer service support, scheduling, processing requests, and assistance with ... customer service support by staffing a customer service desk to generate Products & Services...of the key management and control . The Customer Service Manager , or their approved designees, must… more
- The Metamorphosis Group (Chantilly, VA)
- …with existing resources on this contract, to include Systems Engineers, Testers, Service Desk , Information Systems Security Engineers, UI/UX Engineers, Software ... Software Developer - US Citizens only - TS /SCI/FSP REQUIRED Chantilly, VA . Government/Military Apply Now...All priorities shall be managed by the Sponsor's Project Manager . Mandatory Skills: 1. Demonstrated experience with UI/UX concepts… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS /SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will...customer expectations and guidance. * Support the IT Operations Manager by understanding appropriate and applicable Tier support levels.… more
- Amentum (Warrenton, VA)
- …Wolf Team is to support, operate, and maintain the Distributed Continuity Integrated Network - Top Secret Enterprise Services (DCIN- TS ES). The DCIN- TS ... Desk /Network Operations teams to maintain and resolve all service issues. + Tracks and monitors the Unified Collaboration...CIPC, et.al. \#divergent #dvscyber #lonewolf + Must have active Top Secret clearance with SCI or the… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... direction when needed). Key job responsibilities As the Deal Desk Manager , KGS you will guide the...customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...degree in related field + Clearance: Must possess a Top Secret /SCI clearance **Overview** We are seeking… more
- Deloitte (Arlington, VA)
- …maintain continuous communications with other service leads (Network, Service Desk , Deskside Support, Cyber) and Manager in the IT Operations Center to ... SMEs for issue/problem resolution, and work directly with the Manager on infrastructure service lane issues. +...or at any time in the future. + Active TS /SCI with Polygraph security clearance required. The wage range… more
- NTT DATA North America (Arlington, VA)
- … service desk with measurable improvements and KPIs. The Service Delivery Manager enhances client satisfaction through effective Business Relationship ... organization, apply now. We are currently seeking a IT Service Delivery Manager - US Citizen to join...a Public Trust Clearance who can be upgraded to Top Secret .** + **Must live a commutable… more
- IAP Worldwide Services, Inc (Mclean, VA)
- …or related field | 4 years' experience in Management role overseeing customer service operations SECURITY CLEARANCE: Top Secret SCI Polygraph Intrepid ... Position contingent upon contract award As the Customer Service Manager , you will be...customer service support by staffing a customer service desk to generate Products & Services… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... Service Center Frontline Account Manager Job Category:...education. * Minimum 3 years of experience in Help Desk support, IT service desk , or… more
- ManTech (Herndon, VA)
- …(BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... in service desk support and operations. + One...Department of Homeland Security (DHS) **Clearance Requirements:** + Active Top Secret + Must be able to… more
- ManTech (Herndon, VA)
- …(BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... in service desk support and operations. + One...Security (DHS) **Clearance Requirements:** + Security Clearance Level: Active Secret with eligibility for Top Secret… more
- ManTech (Herndon, VA)
- …+ Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership experience in ... service desk support and operations. + One...Security (DHS) **Clearance Requirements:** + Security Clearance Level: Active Secret with eligibility for Top Secret… more