- Epsilon, Inc (Manassas, VA)
- **Security Specialist II** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, we're ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- ManTech (Chantilly, VA)
- **ManTech** seeks a motivated, career and customer-oriented Service Desk Specialist to join our team in **Chantilly, VA.** **Responsibilities include, but ... for the customer's IT business and mission-focus enterprise systems. + The Service Desk Specialist will be directly responsible for receiving, prioritizing,… more
- General Dynamics Information Technology (Arlington, VA)
- …GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II ... accurate documentation to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations, compliance issues,… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- TekSynap (Springfield, VA)
- …aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team supporting a ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- Allied Universal (Mclean, VA)
- …perks, depending on the position and eligibility. As a **Security Officer - Retail Front Desk Specialist ** in **Mc Lean, VA** , you will serve and safeguard ... clients in a range of industries such as Retail/Malls, and more. As a Front Desk professional with Allied Universal at a prestigious retail location, you will be the… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team!...with the user. * Demonstrated experience with providing customer service for systems that reside in a secure environment.… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem resolution for ... complex hardware, software, and network issues. The Tier 2 Specialist collaborates closely with Tier 1 technicians, Tier 3.... Provide second-level technical support for escalated incidents and service requests from Tier 1 Help Desk .… more
- Intelligent Waves (Fort Belvoir, VA)
- **Overview** Intelligent Waves is seeking a **Senior Help Desk Specialist ** to support a large-scale IT migration and ongoing operations for a high-profile DoD ... across global operations. In this role, you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Specialist to support the KGS team focusing on government customers ... government opportunities. 10037 Key job responsibilities As the Deal Desk Specialist , KGS you will work with...customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... Type:** Full Time **Position Description:** The DAI Helpdesk Support Specialist (Journeyman will be responsible for providing comprehensive operational and… more
- Federal Emergency Management Agency (Sterling, VA)
- …establishment of the IT infrastructure; Directs the establishment and operation of the IT Service Desk using Remedy HD management tool; Serves as a technical ... this position if hired? In this position, you will serve as an IT Specialist (CUSTSPT) - Service Branch Director Type 1 and will be the first level supervisor to… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... **Req ID:** 37828 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- General Dynamics Information Technology (Chantilly, VA)
- …and technical savvy to solve complex IT issues while delivering outstanding customer service . **HOW A TECHNICAL SUPPORT SPECIALIST WILL MAKE AN IMPACT** + ... None **Job Family:** IT Infrastructure and Operations **Skills:** Customer Service ,Systems Documentation,Web Browser,Writing **Experience:** 5 + years of related… more
- Chenega Corporation (Fort Belvoir, VA)
- …Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- Arena Technical Resources, LLC (Alexandria, VA)
- Classification Specialist Location: Alexandria, VA, US Job ID: ATR 17670 Job Description Title: Classification Specialist (2 roles) Location: Alexandria, VA ... responsive, and mission-focused solutions. We are seeking a highly skilled Classification Specialist to support a federal HR operations team delivering HR services,… more
- SHRM (Alexandria, VA)
- …technology, accessibility, accommodations, and other logistics. Driven by top-notch customer service , the Senior Specialist remains calm under pressure, thrives ... more than 362 million workers and their families globally. **Summary** The Senior Specialist , Event Registration & Technology, is a key member of SHRM's Event… more
- Sallie Mae (Sterling, VA)
- …generations, for the future of education. **What You'll Contribute** The Principal Specialist , Corporate Security will be responsible for supporting the execution of ... in the guard force shared drive. + Answer lobby desk phone and provide customer assistance. + Issue visitor,...+ 1-3 years of experience in corporate security, customer service or a related field is highly desirable. The… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk -side ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
