- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support , and offering adaptable enterprise infrastructure solutions. ... combining our expertise and expanding our resources to enhance support for our customers and create new opportunities for...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Manassas, VA)
- …communication skills with the ability to work effectively in a team environment and support senior analysts. + Certifications such as Security+, CAP, CSSP or ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support , and offering adaptable enterprise infrastructure solutions.… more
- Epsilon, Inc (Manassas, VA)
- …communication skills with the ability to work effectively in a team environment and support senior analysts. + Certifications such as Security+, CAP, CSSP or ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support , and offering adaptable enterprise infrastructure solutions.… more
- Red River (Chantilly, VA)
- …for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... on the Monday-Friday 830am-5pm shift.** **Primary Position Tasks:** + Answer incoming support calls and handle tickets assigned through ServiceNow in a prompt,… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point of contact (phone, email or chat) to remedy… more
- Amentum (Quantico, VA)
- …certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end ... We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team...zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually,… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support...escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... day-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and leadership ability to… more
- Intelligent Waves (Fort Belvoir, VA)
- …reliability across global operations. In this role, you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, ... **Overview** Intelligent Waves is seeking a ** Senior Help Desk Specialist** to support a large-scale IT migration and ongoing operations for a high-profile… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves...using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring… more
- M. C. Dean (Vienna, VA)
- …+ Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support ... world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic...As part of a multidisciplinary team, you will provide support to mission customers by capturing and triaging incoming… more
- Chenega Corporation (Fort Belvoir, VA)
- … Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft....Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- Deloitte (Arlington, VA)
- …and operational aspects of professional services contracts. Job functions include: + Deal Desk Support , Contracting, and Negotiations + Assist with deal desk ... various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and… more
- GovCIO (Arlington, VA)
- …and will be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... (IT Specialist) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage allocation, and… more
- NANA Regional Corporation (Alexandria, VA)
- Suvi is hiring a Senior IT Service Quality Manager in Alexandria, VA to analyze, monitor and improve the quality of IT services across all DoD OIG divisions. ... for quality improvements across IT functions such as help desk , operations, requirements gathering, and service delivery....purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At Suvi, the… more
- Johnson, Mirmiran, and Thompson Inc. (Vienna, VA)
- …and become part of a dynamic, collaborative team dedicated to delivering exceptional service to our clients-while making a meaningful impact on our communities and ... help bring to life. Clark Nexsen is seeking a Senior Fire Protection Engineer. The Senior Fire...of systems selected + Managing and supervising fire protection support services associated with the bidding process, including preparing… more
- ManTech (Chantilly, VA)
- …System Experience: Experience with both Windows and Linux operating systems. + End-User Support : Experience providing help- desk support for common desktop ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior IT Systems Administrator** to join our team...to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service… more
- Johnson, Mirmiran, and Thompson Inc. (Vienna, VA)
- …and become part of a dynamic, collaborative team dedicated to delivering exceptional service to our clients-while making a meaningful impact on our communities and ... the projects we help bring to life. Clark Nexsen is seeking a Senior Transportation Engineer PE who will be responsible for performing and directing Transportation… more
- ManTech (Chantilly, VA)
- …Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include file ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior IT Systems Administrator** to join our team...with Windows and Linux operating systems. + Experience providing help- desk end-user support for common desktop and… more
