- CACI International (Arlington, VA)
- …Desk Shift Lead will provide daily supervision, technical support and direction to 6-8 Service Desk staff in support of a 24x7x365 Service Desk ... Technical Operations Center Service Desk Shift Lead Job Category:...solving skills, and a desire to provide outstanding customer support to customers of all levels. Candidate must be… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... Business Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality end-user … more
- NTT America, Inc. (Ashburn, VA)
- …and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors ... 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing**...high priority incidents or requests to appropriate personnel or support groups for timely resolution. + Verifies that suggested… more
- Leidos (Fort Belvoir, VA)
- …locations. In this role, a successful candidate you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, ... in remote desk takeover tools and usage. + Experience meeting service level goals and targets. **Preferred Qualifications:** + Systems or network administration… more
- Axxum Technologies (Mclean, VA)
- Senior Incident Response Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email ... communications + Support the service desk shift lead in operational activities Interact with the government Program Manager for the service desk … more
- Deloitte (Arlington, VA)
- …+ Collaborate and maintain continuous communications with other service leads (Network, Service Desk , Deskside Support , Cyber) and Manager in the IT ... Tier 2/3 team - available on-demand for critical and high operations incidents. + Support Service Level Agreement of 99.9% availability. + Brief technical status… more
- Koniag Government Services (Alexandria, VA)
- …O2C performance metrics, including invoice aging, cash flow, payment application, and revenue recognition , as needed. + Provide support for O2C system updates, ... DAI Sr . Financial Analyst (Secret) Alexandria, VA, USA Req.... Financial Analyst with an active Secret Clearance to support KDS and our government customer in Alexandria, VA.… more
- General Dynamics Information Technology (Fairfax, VA)
- …with other CIO directorates to forecast spending over the next five years. + The Service Desk Team provides essential support services to the organization. ... support , and assisting with hardware issues. The Service Desk ensures that all IT incidents...Assurance Analyst + RPA Developer + Scrum Master + Senior Systems Engineer + SharePoint Administrator + SharePoint Developer… more
- Serco (Mclean, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Serco is seeking a Sr . Principal Military Trainer - Program Technical Analyst...(PTA) to join our team in McLean, Virginia, in support of the Army National Guard (ARNG) Mission Command… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA)...IT help desk services, managing IT help desk support , ensuring platform reliability and security, and ... all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ** Senior Help Desk Manager** for a full-time, on-site position at… more
- Amentum (Fort Belvoir, VA)
- …Amentum provides intelligence analysis and security, training and education, and intelligence support strategy and policy support , intelligence and operations ... US government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists have...in every region in the US, to include heavy support to the Washington, DC metro area and Tampa,… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …+ 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations experience. + ... attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves...using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring… more
- Insight Global (Mclean, VA)
- Job Description As a member of our Service Desk team, the successful candidate will be responsible for maintaining productivity of MC Dean staff by performing a ... updating network, user profile, and software configuration. Receiving and providing initial support for the incoming calls/ support requests received through the… more
- CACI International (Arlington, VA)
- … End User Technician to join our team in Arlington, VA. **About the Role:** Sr . End User Support Technicians are responsible for providing IT support ... and in-person support for new equipment installations and break/fix incidents. Sr . EUS technicians support and troubleshoot a variety of technologies… more
- SHRM (Alexandria, VA)
- Senior Specialist, Knowledge Management 1800 Duke St, Alexandria, VA 22314, USA Req #1081 Tuesday, March 11, 2025 SHRM is a member-driven catalyst for creating ... than 362 million workers and their families globally. **Summary** The Sr . Specialist, Knowledge Management is responsible for developing, implementing, and… more
- Chenega Corporation (Fort Belvoir, VA)
- … Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft....Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- GovCIO (Arlington, VA)
- …and will be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... (IT Specialist) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage allocation, and… more
- Deloitte (Arlington, VA)
- …for this role will end on 6/30/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk and ... good business practices. Ongoing and Post Execution Risk Management and Contracting Support + Assist with ongoing contracting, risk management and mitigation … more
- SHRM (Alexandria, VA)
- Senior Specialist, eCommerce Operations & Developer 1800 Duke St, Alexandria, VA 22314, USA Req #1070 Friday, March 7, 2025 SHRM is a member-driven catalyst for ... families globally. **Summary** We are seeking a highly motivated and detail-oriented Senior Specialist, eCommerce Operations & Developer to manage and optimize our… more