- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... Travel: Local * * * **The Opportunity:** The TOC Service Desk Shift Lead will...* Responsible for supervising, motivating, developing, and directing a team of technicians * Responsible for performance reviews and… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft....position is: $127,500-$204,100 USD At SMX(R), we are a team of technical and domain experts dedicated to enabling your ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- General Dynamics Information Technology (Mclean, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise IT ... operate. We are seeking a proactive and customer-focused Help Desk Team Lead to oversee...interpersonal and communication skills with a proven ability to lead a customer- service -oriented team . +… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... KGS deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities, while...direction when needed). Key job responsibilities As the Deal Desk Manager, KGS you will guide the team… more
- ARAMARK (Potomac, MD)
- …Supervisor, you will work under the direction of the Front Desk Manager to lead the front desk team in delivering smooth and efficient check-in/check-out ... **Job Responsibilities** + Supervise daily operations of the front desk to ensure smooth and efficient guest service...or hospitality experience + 1+ year of supervisory or team lead experience (preferably in a hospitality… more
- Chenega Corporation (Arlington, VA)
- …as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service ... Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join...(MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …cookies -Learn more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist, where ... user satisfaction. With the opportunity to serve as a team leader in operations, you'll play a key role...lead diagnostician, providing guidance and support to help desk staff. **Required qualifications to be successful in this… more
- Motion Recruitment Partners (Arlington, VA)
- …staff, members, and clients. Strong presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company is located in ... Help Desk - Hybrid Washington DC Arlington, Virginia **Hybrid** Contract...verbal and written communication + High level of customer service and interpersonal skills Applicants must be currently authorized… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …. **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team . In this role, you ... **Help Desk Manager** **Category:** Business Consulting, Strategy and Digital...your skills and broaden your horizons. Come join our team -one of the largest IT and business consulting services… more
- Amazon (Arlington, VA)
- …satellite network. We have an immediate opening for a Head of our KGS Deal Desk to support the KGS team focusing on government customers around the world, ... KGS deal development scaling approach. You will take the lead on designing deal structures, business terms, guardrails, guidelines,...business outcomes. * Hire, develop, and train the deal team on best practices and guidelines to follow for… more
- CACI International (Chantilly, VA)
- Service Integration and Management (SIAM) Operations Lead...+ Minimum of 5 years work experience in a Service Desk and/or Network Operations Center (NOC) ... Opportunity:** **CACI** is seeking an experienced and highly motivated ** Service Integration and Management (SIAM) Operations Lead **...the center of everything we do. As a valued team member, you'll be part of a high-performing group… more
- Deloitte (Arlington, VA)
- …IT Operations Center to resolve problems. + Initiate and lead the crisis action team for critical issues with their service lane. + Act as the primary ... Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and...issues. + Collaborate and maintain continuous communications with other service leads (Network, Service Desk ,… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... box for DISA ASI messages, coordinate with the ASI team , and process JSP ASI requests. + Oversee all...to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center… more
- BJs Wholesale Club (Alexandria, VA)
- …Coaches, teaches and develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates all team ... by setting clear expectations, utilizing follow up and accountability. Team Members: + Teach, coach and lead ... excellence through all points of contact. + Set service standard expectations for all team members.… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk and endpoint management for end user devices to enable ... all technology areas under CMDB implementation, delivery, and operations.** ** Lead , motivate, and develop a team of...CMDB** **Strong analytical and strategic thinking skills with a service -oriented mindset** **Good team player with a… more
- Systems Engineering Solutions Corporation (Chantilly, VA)
- …Support Technical Lead - We are seeking a highly capable and service -oriented Business Support Technical Lead to manage and elevate the technical support ... . Excellent communication, collaboration, and problem-solving skills. . Demonstrated ability to lead by example and inspire team growth. . Some domestic… more
- Epsilon, Inc (Falls Church, VA)
- …standards. In addition to collaborating with various stakeholders, the Technical Lead mentors team members, drives innovation through state-of-the-art ... **Artificial Intelligence (AI) Technical Lead ** **Who is Epsilon:** Epsilon is an IT...the US **Why work for Epsilon:** In joining Epsilon's team , you will have the opportunity to contribute to… more