- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... **AV/VTC Technician I** **Epsilon is now part of AMERICAN...day:** As AV/VTC Technician I, you will be a part of an...perform essential job functions: + Prolonged periods of computer desk work. + Dexterity of hands and fingers to… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... **Executive Support Technician III** **Epsilon is now part of AMERICAN...monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point… more
- Leidos (Chantilly, VA)
- …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact ... + Ensure adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond to facility service requests… more
- CACI International (Chantilly, VA)
- …organization operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both ... in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + Proven ability to work… more
- General Dynamics Information Technology (Chantilly, VA)
- …challenge we can't turn into opportunity. And our work depends on a **Help Desk Technician ** joining our team to support **our government client's** activities ... **At GDIT, people are our differentiator.** As a **Help Desk Technician ** supports and manages the responsibilities...AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... day-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and leadership ability to… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... network issues while maintaining a high standard of customer service . The position supports daily IT operations, ensures compliance...years of experience providing IT support in a help desk or desktop support environment. + Working knowledge of… more
- Huntington Ingalls Industries (Springfield, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Description:** At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and ... accurate documentation to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations, compliance issues,… more
- Amentum (Quantico, VA)
- We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Quantico, VA. You will be working as part of a team to deliver ... certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician (Senior) will provide support to end users… more
- Intelligent Waves (Fort Belvoir, VA)
- …across global operations. In this role, you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and ... **Overview** Intelligent Waves is seeking a **Senior Help Desk Specialist** to support a large-scale IT migration and ongoing operations for a high-profile DoD… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …at Tier 1. + . Provide second-level technical support for escalated incidents and service requests from Tier 1 Help Desk . + . Diagnose and resolve ... contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support, Tier 3 Server, Platform, and Network… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support, Tier 3 Server, Platform, and Network ... for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software… more
- US Courts (Alexandria, VA)
- …matter expert may be escalated to the next level; Utilize and maintain service desk management application; Analyze, log, track and resolve software/hardware ... and the US Probation Office. The Temporary Information Technology Technician II provides IT help desk support...the United States District Court Clerk's Office are Excepted Service appointments. Excepted service appointments are at… more
- ManTech (Herndon, VA)
- …experience. + Minimum 2 years of experience providing technical support in a help desk , service desk , or incident management role. + CUSTOMER-specific ... **MANTECH** seeks a motivated, career-oriented, and customer-focused **Incident Technician ** to join our team in **Herndon, VA** . In this front-line role, you will… more
- Leidos (Quantico, VA)
- …backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will help ... support this critical effort, **Leidos is seeking a** **Facilities Technician ** to join our team in Quantico, VA. SMIT-MCEN...program for the Navy and Marine Corps. Under the Service Management, Integration, and Transport (SMIT) portion of the… more
- ManTech (Herndon, VA)
- **MANTECH** seeks a motivated, career-oriented, and customer-focused **Dedicated Video Installation Technician ** to join our team in **Herndon, VA** . You will be ... responsible for installing network equipment, video media gateways, and associated service modules. This role requires attention to detail, hands-on technical… more
- Leidos (Fort Belvoir, VA)
- …is seeking a **Senior NOSC (Network Operations and Security Center) Technician /Network Administrator** to support monitoring large-scale operations on a high-profile ... application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. + Creating...of prior relevant experience in a network operations, help desk , or IT support role. Specific experience, education and… more
- ManTech (Mclean, VA)
- **MANTECH** seeks a motivated, career-oriented, and customer-focused **Remote Support Technician ** to join our team in **McLean, VA.** In this role, you will work ... + Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking. +… more
- BJs Wholesale Club (Woodbridge, VA)
- …+ Ensures that knowledgeable service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs as needed. + Maintains an ... needed if certified per DOT requirements. + Provides knowledgeable service to members at the tire desk ....knowledgeable service to members at the tire desk . + Understands and appropriately utilizes available special order… more