- Chenega Corporation (Arlington, VA)
- …the smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or ... Operations Support , Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- Red River (Chantilly, VA)
- …Requirements:** + Minimum 1 years of IT experience with IT administration and support experience with windows administration and management of Active ... those around you successful. We are looking for a Tier 1 Technician with an active Secret...identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Bench Clearance: Eligible for DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer ... calls coming into the Tier 1 Help Desk by the third...for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network… more
- Chenega Corporation (Oakton, VA)
- …and executive summaries. **Responsibilities** + Analyze and investigate escalated alerts from Tier 1 analysts using tools such as SIEM, EDR, IDS/IPS, ... to internal stakeholders, including senior leadership. + Collaborate with Tier 3 analysts, system administrators, and other IT...mitigation strategies. + Mentor and provide technical guidance to Tier 1 NSOC analysts, including training on… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** + Initiate ... Tier I** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...Top Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk… more
- GovCIO (Fairfax, VA)
- …to this job (https://careers-govcio.icims.com/jobs/4592/systems-administrator tier -3- support /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... GovCIO is currently hiring for a System Administrator - Tier 3 Support with an active Secret...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- CACI International (Springfield, VA)
- …attribution + Performs malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate all discrepancies and provide ... CSOS Analyst - Tier III Job Category: Information Technology Time Type:...The functional capabilities are to provide the information technology ( IT ) infrastructure services required to deliver timely, relevant, and… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …using monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support for network connectivity, system performance, ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialists to… more
- SAIC (Chantilly, VA)
- …Monitor will: receive training to provide base Tier 1 , and eventually, Tier 2 IT support ; directly interact with multiple customers; work closely ... In this role you will help provide 24/7/365 mission support to a variety of system applications and networks...internal training will be provided after which a Level 1 Network Monitor Certification test will be given and… more
- Leidos (Herndon, VA)
- …In this role you will work in a dynamic environment to provide Tier 1 and 2 installer switch support . The client requires a customer service focused ... **Description** **Senior Enterprise IT Support Officer - Installer** **Are...panels, wire wrap terminals, copper cable terminations, DSX Panel T- 1 cabling, fiber terminations. + Excellent knowledge of various… more
- NANA Regional Corporation (Herndon, VA)
- …Herndon, VA office. The intern will assist providing the timely delivery of high-quality Level 1 services & support to all internal and external clients. To join ... request for escalation to Tier II and Tier III technicians + May learn IT ...more complex problem reports or service requests to next tier of support as appropriate + Completes… more
- NANA Regional Corporation (Herndon, VA)
- …office. The intern will assist providing the timely delivery of high-quality Level 1 services & support to all internal and external clients. ... more complex problem reports or service requests to next tier of support as appropriate. + Complete...+ Aid with the relocation and implementation of user IT equipment. + Aid with relocation for workstation cabling… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1 -3 support . Tasks include maintaining and managing the IT ... + Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service...1 + years of relevant work experience + Prior IT Operations support experience with a blend… more
- IT Partners,Inc (Herndon, VA)
- … Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 ... portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations,...a wide range of users with varying degree of IT system knowledge and experience . Ability to manage… more
- IT Partners,Inc (Herndon, VA)
- Network and Computer Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support ... portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations,...a wide range of users with varying degree of IT system knowledge and experience . Ability to manage… more
- IT Partners,Inc (Herndon, VA)
- …Locations: Mechanicsburg PA, Kittery ME, Remote Requirements na/ Benefits Description The Computer User Support Specialist will provide Tier 1 and Tier ... portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations,...a wide range of users with varying degree of IT system knowledge and experience . Ability to manage… more
- Leidos (Arlington, VA)
- **Description** The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of ... other locations, leased spaces, and alternate sites. The major support areas required are: IT Operations and...Draft and implement standard network change requests + Provide support to Tier III network engineers for… more
- Leidos (Arlington, VA)
- … - Desktop Support Technician II** **Job Summary:** The AFNCR IT Services program provides support services for information systems for Headquarters ... other locations, leased spaces, and alternate sites. The major support areas required are: IT Operations and...of scheduled maintenance or project work. + Provide hands-on support to Tier III network engineers during… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Defense Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support , managing complex customer issues ... Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3...and security specialists, to ensure a cohesive and secure IT environment. Provide input and support for… more
- CACI International (Reston, VA)
- …* Support the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3 tickets by entering them in ... as part of a small team that provides Tiers 1 , 2, and 3 level support . You...supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution.… more