- Microsoft Corporation (Reston, VA)
- Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of account-aligned customers ... managers. Proactively escalates highly sensitive issues to senior support escalation managers. **Qualifications** **Required Qualifications:** + Master's… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …rapid escalation and resolution of technical issues. Position Description: The Incident Manager is responsible for overseeing the timely restoration of ... incident response activities across multiple teams. The Incident Manager ensures incidents are managed in...the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service ... Six (6) Plus years. **Overview** We are seeking a Incident Support Manager to join...incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation , problem management and… more
- NANA Regional Corporation (Ashburn, VA)
- …for the on-going improvement of the Incident Management Process. **Qualifications** The Incident Support Manager highly desired qualifications are: + An ... remediation efforts. + Responsible for communicating with the CBP Incident Manager and other GSs for all...the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for… more
- Tyto Athene (Ashburn, VA)
- **Description** Tyto Athene is searching for a ** Incident Support Manager ** to support a24x7x365 NOC for a law enforcement customer in Ashburn, VA. ... any characteristic protected by applicable law. Submit a Referral (https://careers-gotyto.icims.com/jobs/1508/ incident - support - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834326889) **Location** _US-VA-Ashburn_ **ID** _2025-1508_… more
- General Dynamics Information Technology (Ashburn, VA)
- …report on the incident remediation efforts. + Responsible for communicating with the CBP Incident Manager and other GSs for all Incidents. + Will act at the ... **Experience:** 10 + years of related experience **Job Description:** INCIDENT AND INTRUSION SR MANAGER MEANINGFUL WORK...contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for… more
- Node.Digital (Arlington, VA)
- …plans, and assist with the restoration of services. Node is seeking a Cyber Incident Manager to support this critical customer mission. Responsibilities: - ... Cyber Incident Manager / Incident ...Node is supporting a US Government customer to provide support for onsite incident response to civilian… more
- ARSIEM (Arlington, VA)
- …have an impact on every client you work with. ARSIEM is looking for a Cyber Incident Manager to support on-site incident response to civilian Government ... fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an… more
- ARSIEM (Arlington, VA)
- …an impact on every client you work with. ARSIEM is looking for a Cyber Case Manager . This position will support one of our Government clients in Arlington, VA. ... and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government....Responsibilities + Correlating incident data to identify specific trends in reported incidents… more
- ARSIEM (Arlington, VA)
- …an impact on every client you work with. ARSIEM is looking for a Cyber Case Manager . This position will support one of our Government clients in Arlington, VA. ... and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government....on the enterprise + Identifying the cause of an incident and recognizing the key elements to ask external… more
- ARSIEM (Arlington, VA)
- …fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an ... workforce of qualified professionals committed to providing the best possible support . As demand increases, ARSIEM continues to provide reliable and cutting-edge… more
- Nightwing (Arlington, VA)
- …and assist with the restoration of services. Nightwing is seeking a Cyber Incident Manager to support this critical customer mission. **Responsibilities:** ... and commercial markets. Nightwing is supporting a US Government customer to provide support for onsite incident response to civilian Government agencies and… more
- ARSIEM (Arlington, VA)
- …fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an ... workforce of qualified professionals committed to providing the best possible support . As demand increases, ARSIEM continues to provide reliable and cutting-edge… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments… more
- Amazon (Arlington, VA)
- …without reliable connectivity. We are seeking an experienced Support Engineering Manager to lead escalations and incident management team. This role combines ... while maintaining the highest standards of customer satisfaction. As the Escalations & Incident Team Manager , you will partner in implementing incident … more
- BCMC (Arlington, VA)
- …Spending Account (FSA) for dependent & health care 11 standard holidays & 3 weeks of annual leave ESS-3275 Incident Manager - III - IMG03 Powered by JazzHR ... BCMC is supporting a US Government customer to provide support for onsite incident response to civilian...restoration of services. BCMC is seeking a Cyber Case Manager to support this critical customer mission.… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Problem Support Manager is responsible for managing the lifecycle of all network infrastructure ... (4-6) years' experience **Overview** We are seeking a Problem Support Manager to join our team supporting...incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation , problem management and… more
- Chenega Corporation (Washington, DC)
- Cybersecurity Operations Product/Project Manager Washington, DC Join our Talent Network Cybersecurity Operations Product/Project Manager Washington, DC Are you ... in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals… more
- Amazon (Arlington, VA)
- …point of contact for all safety and security concerns, the coordination lead for incident triage and response, and the knowledge manager for related data. The ... team delivers three core service lines: alarm management, incident response, and customer support . If you...Supervisors to focus on supporting their people. The Operations Manager will be an escalation point for… more
- TEKsystems (Washington, DC)
- …and service monitoring needs. * Perform event correlation and filtering to streamline incident triage, reduce noise, and ensure timely escalation to appropriate ... Cloud, devops, aws, gcp Top Skills Details Opentext,OBM,monitoring tools,enterprise manager ,enterprise application integration,Infrastructure,scripting,scripting powershell,Enterprise architecture,Implementation,server application support ,sitescope… more