- Moses/Weitzman Health System (Middletown, CT)
- **Job Description Summary:** **Job Description:** The Call Center Specialist position involves providing consistent, quality customer service to both ... the customer experience and build relationships. The Call Center Specialist will listen to the...Center Specialist will exemplify the highest level of customer service with a focus on efficiency… more
- Moses/Weitzman Health System (Meriden, CT)
- …treatment and referral for dental emergencies, after hours, for CHC patients, via on- call service . Provides timely response to calls and document results. 6. ... as needed to complete recordkeeping and laboratory work. On call requires 24-hour availability for 1-2 weeks per month....improve clinical dental skills. 7. Exhibits excellent communication and customer service skills to external and internal… more
- WM (Windsor, CT)
- …Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center and/or Customer Service experience** **Problem Solving and Behavioral Skills are ... This role involves working closely with a team of customer service representatives to achieve call center goals and enhance the customer experience,… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …School diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- The Hertz Corporation (Hartford, CT)
- … Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution … more
- Cardinal Health (Hartford, CT)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- M&T Bank (Plainville, CT)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Cardinal Health (Hartford, CT)
- …preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- Prime Therapeutics (Hartford, CT)
- …of education and/or relevant work experience + 1 year of work experience in a call center , customer service , operations, retail pharmacy, pharmacy ... solve complex issues in a timely manner + Excellent customer service and collaboration skills + Enhanced...or equivalent pharmacy experience + Pharmacy outreach and outbound call experience Every employee must understand, comply with and… more
- CVS Health (Hartford, CT)
- …field, medical/health setting, medical billing and coding * Experience in call center or customer service environment * Works independently and ... ability to handle multiple assignments competently, accurately, and efficiently. Customer service experience, Knowledge of Medical Terminology **Education**… more
- CVS Health (Hartford, CT)
- …field, medical/health setting, medical billing and coding. + Experience in call center or customer service environment. + Ability to work independently, ... care plans to promote effective utilization of health services service . Promotes/supports quality effectiveness of Healthcare Services. **Position Responsibilities:**… more
- Wheeler Clinic (Bristol, CT)
- …health, recovery and growth at all stages of life. POSITION SUMMARY The Navigation Center Customer Service Representative (CSR) performs functions related to ... all inbound calls, scheduling appointments, and delivering World Class customer service . A Navigation Center ...to timely and reliable transportation are required. Experience with call center software, Microsoft Office products, other… more
- Highmark Health (Hartford, CT)
- …and family members + Previous experience in working in a high volume collection or customer service call center environment + Previous experience working ... regulations. + May be assigned to Customer Service In-Bound, Collection In-Bound, Collection Out-bound call ...service recovery skills working in a high volume call center environment. + 2 years in… more
- Amentum (East Hartford, CT)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and...expected that providing applicants with the highest level of customer service is primary in all responsibilities.… more
- Hartford HealthCare (Hartford, CT)
- …pet insurance, travel and more! *Job Description: * The Hartford HealthCare centralized call center supports patients in their scheduling needs via inbound calls ... Service Liaison 2 and Patient Service Liaison 3 * 1 Year Customer Service Experience required. * High school diploma/GED equivalent OR a minimum of 2… more
- Eversource Energy (Windsor, CT)
- …and First Contact Resolution\. + Monitors inbound call volumes, individual and center performance and quality metrics, and customer feedback to ensure all ... years of related customer service experience or five \(5\) years customer contact center experience with at least two \(2\) years of supervisory… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role... call volume. + Ability to provide effective customer service and deal tactfully and courteously… more
- Kyndryl (Hartford, CT)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction.… more
- Aspen Dental (Hartford, CT)
- …proficient in both English and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ... critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on...and customer care to reach individual and call center goals. + Additional duties as… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
