- CVS Health (Austin, TX)
- …+ Reduce call center volume + Advance competitive positioning **Position Summary** As the ** Customer Experience Strategy Manager ** , you will play ... (CMO) Strategy is a dedicated group of Customer Experience (CX) professionals who partner across...Qualifications** + 5+ years of experience in Customer Experience , Product Management, Strategy ,… more
- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
- Cisco (Austin, TX)
- …and guardrails for launch workstreams; ensure consistent narrative, sequencing, and customer experience across touchpoints. * Manage strategic initiatives: Act ... * Previous experience with global Tier One launch or event strategy * Demonstrated success in shaping market perception and influencing industry analysts,… more
- US Tech Solutions (Austin, TX)
- …Overview:** + We are seeking a highly organized and process-driven Business Program Manager - Operations Strategy & Partner Delivery to support key operational ... of Excellence (CoE) team operates at the intersection of Client's Cloud Customer Care and partner delivery teams, driving partnership enablement and delivery… more
- Deloitte (Austin, TX)
- …Deloitte Consulting LLP's Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, ... and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills, including...volume of complex tasks within a given timeframe + Experience in writing and reviewing scope of work documents… more
- General Motors (Austin, TX)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy ... - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager...implementation. **Key Responsibilities** + Define and evolve GM Energy's customer experience strategy aligned to… more
- FranklinCovey (Austin, TX)
- …and institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue ... Operations & Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy , Management… more
- Rubrik (Austin, TX)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world... Support Team serves as the backbone of our customer 's data security strategy . Their technical prowess,… more
- Coinbase (Austin, TX)
- …the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy , architecture, and execution ... a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team,...Collaborate with Product Managers to define and execute a strategy for AI-driven self-service and automation, reducing contacts and… more
- Parker Hannifin Corporation (Austin, TX)
- CUSTOMER ACCT MANAGER III Location : AUSTIN, TX, United States Job Family : Support Job Type : Regular Posted : Nov 10, 2025 Job ID : 60911 Back to Search ... (or equivalent) required, Bachelor's degree preferred * Minimum of 3 years of customer service experience (in Account Management/Sales Industry, not retail) *… more
- Amazon (Austin, TX)
- …a smart, creative, and self-directed Sr Product Marketing Manager to lead our customer insights & campaign strategy . In this role, you will guide Marketers ... want to speak to you! Key job responsibilities * Define the Amazon Business customer insights strategy to support acquisition of small business customers *… more
- ISC2 (Austin, TX)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... customer experiences + Define and implement the customer success strategy , focusing on retention, exam...training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education,… more
- Acosta Group (Austin, TX)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve… more
- Logitech (Austin, TX)
- …**The Team and Role:** Logitech is seeking an experienced **Sr.** **D** **igital Customer Marketing Manager ** to lead collaborative efforts designed to drive ... Business, related field or equivalent industry experience . + Exceptional experience in digital marketing, e-commerce strategy , or retail marketing, with… more
- Amazon (Austin, TX)
- …Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers ... measurable business outcomes through targeted marketing initiatives. The Account-Based Marketing Manager will own the end-to-end execution of territory ABM programs,… more
- SchooLinks (Austin, TX)
- The Customer Marketing Campaign Manager drives engagement, retention, and growth among existing customers through strategic, data-driven marketing initiatives. ... This role owns the overall customer pipeline generation number, ensuring that campaigns directly contribute...type. + Own the end-to-end lifecycle of expansion campaigns-from strategy and creative through execution and reporting. + Measure… more
- Amazon (Austin, TX)
- …Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers ... measurable business outcomes through targeted marketing initiatives. The Account-Based Marketing Manager will own the end-to-end execution of territory ABM programs,… more
- MongoDB (Austin, TX)
- …forward-looking insights, anticipate future needs, and drive continuous improvement to enhance the customer experience . This role can be based hybrid out of our ... in collaboration with cross-functional teams + Develop the account strategy in partnership with the Regional Director and Strategic...field; Master's degree preferred with 1-2 years of management experience , preferably in a customer success or… more
- Amazon (Austin, TX)
- …from the needs of customers to provide a broad array of AI powered customer experience services that deliver personalized service across all channels (voice, ... Customer Data Profiles, and more). As the Sr Manager , WW GTM Business Development, you will have the...new customers select AWS as their cloud provider for customer experience solutions via AWS field sellers.… more
- Amazon (Austin, TX)
- …in the cloud. Basic Qualifications - 7+ years of experience owning/driving product strategy and roadmap for customer -facing backend services - 3+ years of ... of Amazon and its customers. As the Senior Product Manager Technical, External Services for the AWS Training and... customer need, technology trend, and ensuring compelling customer experience and product offers. This requires:… more