- Renesas (Austin, TX)
- …Engineering Job Description This senior role will lead key technical engagements with Tier 1 global customers to secure strategic advantage through technology ... power semiconductor device and passive component technologies etc.) and modern computing/ IT systems, and deep technical strength in high performance multiphase power… more
- Centre Technologies (Austin, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre...supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage… more
- GovCIO (Austin, TX)
- …to perform basic device functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer tickets in ... 1 **WHAT YOU'LL BE DOING** As a Tier 1 , you will have a strong...A+, Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support, or Help Desk Institute (HDI)… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application ... ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- AccentCare, Inc. (Austin, TX)
- …calls and email communication, diagnosing problems, and performing troubleshooting activities. + Provide Tier 1 & 2 support for executives and their admins, ... Overview End User Support- IT Field Services Location: Austin, TXPosition: End User...access. + Triage and resolve escalated issues from the Help Desk. + Coordinate with Tier 3… more
- GovCIO (Austin, TX)
- …The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. This fully ... meet with customer representatives. **Responsibilities** + Manage and mentor Tier 1 Service Desk Technicians, ensuring that...8-12 years of experience. + Minimum 3 years of IT Service Desk experience, with an additional 2 years… more
- GovCIO (Austin, TX)
- …Analyst to support the EPA. **Responsibilities** + As part of the EPA ESSET team, provide Tier 1 /2 Help Desk Support for the EPA Next Generation Grant System ... request inbox + With direction and prioritization from the Tier 3 NGGS lead, manage ticket queue for all...**Qualifications** + Bachelor's with 5 - 8 years of IT business analysis experience (or commensurate experience) + 3+… more
- GovCIO (Austin, TX)
- …address performance issues and create clear, attainable goals + Collaborate with Tier three support groups to establish relationships, prepare for changes and ... request inbox + With direction and prioritization from the Tier 3 NGGS lead, manage ticket queue for all...of at least 5 people + 3+ years' experience Help Desk Support. This experience can be substituted with… more
- Pacific Northwest National Laboratory (Austin, TX)
- …within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are ... + Absence Management + Payroll (US) + Employee & Manager Self-Service + HR Help Desk, Touchpoints, Communicate, and Guided Learning Expertise across all areas is not… more
- Oracle (Austin, TX)
- …be joining a community of like-minded architects who are very keen to support and help each other. **What you'll do** Contribute to or lead virtual teams that acts ... schedule. You will also be involved in supporting our field organization to help customers successfully deploy Oracle products and services to reach their business… more
- Xerox (Austin, TX)
- …to detail. + Entrepreneurial spirit. + Ability to maintain a good network with Tier 1 Manufacturers. \#LI-DH1 \#LI-REMOTE Xerox is an Equal Opportunity Employer ... section visibility Country United States Department IT_SERVICES_(SALES) Date Tuesday, April 1 , 2025 Working time Full-time Ref# 20036490 Job Level Individual… more
- Eliassen Group (Austin, TX)
- …executive admins, and engineering stakeholders. + Understand the ecosystem of group sequences (eg, Tier 1 , Tier 2, escalation paths) to ensure proper ... **Qualifications** + Proven experience in **product management** within enterprise IT or SaaS environments. + Strong understanding of **group management… more
- GovCIO (Austin, TX)
- …software topologies), Run technical workshops and advise customers on architectural and strategic IT decisions * Ensure that a quality solution is delivered in a ... project from conception through design and implementation * Experience in multi- tier traditional application architectures and in service decomposition and micro… more
- Oracle (Austin, TX)
- …organization. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make an impact. ... , including as a lead author or reviewer, in top- tier journals or conferences. + Expected Graduation Date of...a question or idea? Voice it. Your curiosity could help advance our next-generation cloud applications and help… more
- CVS Health (Austin, TX)
- …Customer Care organization. In this role, you will lead and collaborate closely with IT and business partners to design, develop, and deploy both legacy systems and ... autonomous agents-to automate workflows and enhance operational efficiency. + Collaborate with IT and business stakeholders to define requirements, AI use cases, and… more
- Oracle (Austin, TX)
- …to Partner/Customer in relation to their implementation. **Qualifications** + Previous experience with Tier 1 Consulting or IT Companies preferred. + ... and business level. + Build C-level relationship with customer executives and help them to design change management programs to expedite users Cloud adoption.… more
- Pearson (Austin, TX)
- …and account changes. In addition, we provide escalation assistance, process guidance to tier 1 support agents, workforce management, and quality and training ... Support groups. **Position Summary** **:** The Service Desk Tech 1 , School Technical Support is an hourly position with...we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning.… more
- MongoDB (Austin, TX)
- …we believe is the perfect blend of career opportunity, innovative technology, and top- tier enablement! **The Opportunity:** MongoDB is a true data platform with a ... We are growing our Commercial Growth Sales Team to help our customers (https://www.mongodb.com/who-uses-mongodb) be more productive while still...will bring to the table:** + A minimum of 1 year of experience leading a sales team in… more
- Amazon (Austin, TX)
- …the business - Experience in procurement practices working with engineering, supply chain and Tier 1 OEM partners Amazon is an equal opportunity employer and ... and we're looking for talented people who want to help . You'll join a diverse team of software, hardware,...vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and… more
- Oracle (Austin, TX)
- …Execution** + Define launch strategy and asset BOM for every product release, including launch Tier designation ( 1 , 2, or 3). + Own GTM planning an execution for ... and applications in a business context. **Responsibilities** Key Responsibilities ** 1 . Messaging, Positioning & Persona Development** + Create clear, differentiated… more
