- US Bank (Richfield, MN)
- …Provide training and mentoring to less experienced team members. Train associates on the major incident management process and procedures via direct coaching ... enterprise . + Provide strategic direction and vision for incident management processes. Assist in identifying new...service for clients and business partners by utilizing the major incident management process and… more
- Huntington National Bank (Minnetonka, MN)
- …for Huntington's Enterprise Network organization. Detailed Description: + Lead Major Incident Support efforts, coordinating with cross-functional teams to ... Tier-1 and Tier-2 support teams, conduct post-mortem/Root Cause Analysis (RCA) on major incidents to identify underlying causes and implement corrective actions. +… more