- The Hertz Corporation (Jefferson City, MO)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Jefferson City, MO)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Lumen (Jefferson City, MO)
- …We're seeking a **Sr. Lead Product Manager , AI, Agentic Capabilities & Customer Experience ** to define and execute the strategy for bringing **advanced and ... role is about building the next generation of digital service, moving the customer experience from **interaction-first to resolution-first** , by leveraging **AI… more
- Coinbase (Jefferson City, MO)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Capital One (Jefferson City, MO)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Jefferson City, MO)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- SHI (Jefferson City, MO)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- FranklinCovey (Jefferson City, MO)
- …institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations & ... Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions **Status:** Full-Time Exempt...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy, Management Consulting, or… more
- Lumen (Jefferson City, MO)
- …informs customer -centric decision-making across marketing, product development, and customer experience initiatives. This role focuses on translating data ... and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor...Collaborate with cross-functional teams (eg, Marketing Analytics, Audience Management, Customer Experience , Product, and Sales) to integrate… more
- ISC2 (Jefferson City, MO)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- Oracle (Jefferson City, MO)
- …Portfolio or examples of previous on-camera work highly desirable. * SaaS, Customer Success, or enterprise software experience preferred. **Skills** * ... a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement, you will lead… more
- Emerson (Jefferson City, MO)
- The Customer Success Manager (CSM) at NI serves as a trusted advisor to enterprise customers, ensuring they achieve measurable business outcomes through NI's ... feedback to influence software enhancements. **Qualifications** + 5+ years of experience in Customer Success or similar customer -facing role within a SaaS… more
- Humana (Jefferson City, MO)
- …**Cross-Functional Collaboration** + Partner with marketing, engineering, data, and customer experience teams to ensure seamless implementation and ... first Humana's Product organization is seeking a Lead Product Manager to drive the strategy, development, and optimization of...roadmap for AEP capabilities, aligned with enterprise goals and customer experience strategies + Lead agile product… more
- Capital One (Jefferson City, MO)
- City Experience Manager , San Francisco - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human ... your teams - focused around high performance and exceeding customer expectations. + Our cultural pillars of Adaptability, Initiative,...GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA… more
- American Express Global Business Travel (Jefferson City, MO)
- …and offer an inclusive and collaborative culture where your voice is valued. The Experience Studio (part of Amex GBT Meetings & Events) launched in 2024 and was ... audiences. Backed with global reach and integrated technology, the Experience Studio has serviced over 15,000 events of all...and travel - all in one place. The Operations Manager is responsible for leading a large, remote team… more
- Walgreens (Rolla, MO)
- …and delivering a distinctive and delightful customer and patient experience . **Job Responsibilities/Tasks** ** Customer Experience ** + Monitors and ... best practices with all team members to deliver a distinctive and delightful customer and patient experience , including interpersonal habits (eg, greeting, eye… more
- maurices (Jefferson City, MO)
- …role on the team. The MIT supports the store manager in all Store Manager Job Responsibilities including: + Customer Obsession + Drives and achieves a ... to apply? We currently have an opportunity for a Manager in Training-maurices to join our team located at...a business or retail merchandising degree preferred. + Supervisory experience required in a customer focused environment;… more
- Walgreens (Jefferson City, MO)
- …issues in a timely manner and answers questions to ensure a positive patient experience . + Models and shares customer service best practices with all team ... improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. Ensures the… more
- Capital One (Jefferson City, MO)
- …responsible for optimizing in-market products though rapid testing and obsessing over the customer experience . + Think strategically to prioritize the roadmap in ... Manager , Product Manager : AI/ML - Velocity...with and building high-end luxury products + Passionate about customer experience and hungry to go above… more
- Cayuse Holdings (Jefferson City, MO)
- …Public Health, Healthcare Administration, or a related field. + 5+ years of experience managing complex customer service operations, preferably in a health ... related to customer support or operations. + 7+ years of experience managing operations in federally or state-regulated health programs. + Experience … more