- CVS Health (Atlanta, GA)
- …We are currently hiring Customer Service Representatives (CSRs) to join our Medicare Customer Service team at Aetna, a CVS Health company. This is ... and written correspondence. + Deliver empathetic, patient, and personalized service to Medicare members. + Navigate multiple...evolving work environment. **Required Qualifications** + 1+ years of customer service experience + 1+ years of… more
- Molina Healthcare (Atlanta, GA)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... + 3-5 years; healthcare industry experience preferred + National pharmacy technician certification To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a… more
- Humana (Atlanta, GA)
- …and improve the efficiency of the underwriting department.** **.** **Provides exceptional customer service by addressing inquiries and resolving issues related ... prospective moderate to complex group accounts. The Financial Underwriting Representative 3 performs advanced administrative/operational/ customer support duties… more
- Trinity Health (Chamblee, GA)
- …or medical office procedures preferred + At least one year of experience in customer service or patient relations + Experience in a healthcare setting with ... information accurately + Verify program eligibility and insurance coverage ( Medicare , Medicaid, Commercial) + Confirm appointment reasons and route patients… more
- Cardinal Health (Atlanta, GA)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... of ensuring that all policies and procedures related to providing consistent, supervisor customer /patient care are adhered to, and service & production goals are… more
- Cardinal Health (Atlanta, GA)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates,… more
- Peachtree Orthopedics (Atlanta, GA)
- …leading our customer support operation and managing a high-performing customer service team. Includes patient billing questions, patient balances, ... statements, and collection accounts. + Develop and execute customer service strategies that align with company goals and enhance customer satisfaction. +… more
- Fresenius Medical Center (Kennesaw, GA)
- …Supports US Vascular/Fresenius Vascular and FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, ... teams to assure proper direction is obtained. + Assuring compliance with Medicare /Medicaid requirements and regulations by: + Maintaining current knowledge on … more
- Peachtree Orthopedics (Atlanta, GA)
- …problem solving situations; uses reason even when dealing with emotional topics. + Customer Service - Manages difficult or emotional customer situations; ... conflicts. + Managing Customer Focus - Promotes customer focus; establishes customer service ...Familiar with CMS 1500/UB04 claim form completion, knowledge of Medicare , Managed care and commercial insurance products and plans.… more
- City of Alpharetta, Georgia (Alpharetta, GA)
- …coordination, and performance tracking. + Marketing, communication, public relations, and customer service principles relevant to economic development. + Methods ... essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The...Medical Coverage: retirees (age 55+ and 10+ yrs. of service ) may continue individual coverage up until Medicare… more
- Cardinal Health (Atlanta, GA)
- **_What Individualized Care contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing customer business ... + High School Diploma, GED, or equivalent work experience, preferred + Patient Support Service experience, preferred + Clear knowledge of Medicare (A, B, C, D),… more
- City of Alpharetta, Georgia (Alpharetta, GA)
- …with co-workers, other city employees and the public using principles of good customer service . + Performs other duties as assigned. Knowledge of: + ... skills. + Techniques for providing a high level of customer service by effectively dealing with the...Medical Coverage: retirees (age 55+ and 10+ yrs. of service ) may continue individual coverage up until Medicare… more
- Cardinal Health (Atlanta, GA)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... about long and short-range changes in the reimbursement environment including Medicare , Medicaid, Managed Care, and Commercial medical and pharmacy plans while… more
- Aveanna Healthcare (Atlanta, GA)
- …internal and external employees and customers. This demands strong technical skills and customer service at the highest of levels. Essential Job Functions ... skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario Must have experience troubleshooting PC and Laptop… more
- Humana (Atlanta, GA)
- …weekends. + Proven experience in telesales, telemarketing, or a high-volume customer service environment. + Strong verbal communication, negotiation, and ... efforts are leading to a better quality of life for people with Medicare , Medicaid, families, individuals, military service personnel, and communities at large.… more
- CenterWell (Atlanta, GA)
- …telephonic nurse position. **Essential Functions:** + Act as CenterWell Home Health representative in supporting patients who have been discharged from service ... services. Able to navigate healthcare options; care services post-acute offerings, Medicare coverage, billing issues, as well as accessing healthcare resources. +… more
- Peachtree Orthopedics (Sandy Springs, GA)
- …providing guidance and assistance to staff, anesthesiology, vendors, MDs, visitors, and patients. + Customer Service Focus: Display a " customer service " ... and supplies throughout the center. + Educational Support: Assess in- service /educational needs, making recommendations and contributing to employee training. +… more
- Cardinal Health (Atlanta, GA)
- …or technical assistance to less experienced team members **_Qualifications_** + Previous customer service experience + High School diploma or equivalent ... specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized...preferred + Patient Support Service experience, preferred + Clear knowledge of … more