- Google (Atlanta, GA)
- …and global systems integrators with the knowledge of the Google Cloud ecosystem. Our Customer Success team works with customers to help them adopt and motivate ... this role, you will be responsible for protecting our customer base and contribute to the overall success of Apigee and its financial metrics. You will partner… more
- Rocket Software (Atlanta, GA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you...customer satisfaction and overall health scores + Optimize Retention and Expansion: Track the metrics of specific brands… more
- Forrester (Atlanta, GA)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager II will be responsible for the engagement value ... their partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager II will predict and navigate customer… more
- Corcentric (Atlanta, GA)
- As a Customer Success Manager (CSM), you will serve as a trusted advisor to our customers, ensuring ongoing success with our platform-based solutions, ... maximizing their return on investment, and facilitating strong customer retention and growth across our portfolio... Customer Success . As a Senior Customer Success Manager , S2P you… more
- Forrester (Atlanta, GA)
- …you are responsible for the engagement value delivered to Forrester's largest clients. The Customer Success Manager will orchestrate the customer journey ... and to share potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest impact on client engagement… more
- Confluent (Atlanta, GA)
- …Confluent. One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Customer Success Manager (CSM) will play a key role in driving ... customer success , retention , and subscription expansion within our Enterprise accounts. SCSMs provide thought leadership and actionable recommendations to… more
- Amazon (Atlanta, GA)
- Description The Senior Manager of Customer Success is responsible for leading a team of technical and non-technical professionals focused on driving ... including public sector. Key job responsibilities - Oversee a team of customer success managers, solutions architects, and implementation specialists, providing… more
- Cisco (Atlanta, GA)
- …to achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our ... with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves… more
- Celestica (Atlanta, GA)
- …operational experience to systemically and expediently drive issues/escalations resolutions. Customer Success Engineer engages with customers to understand ... for managing customer relationships and provide optimal customer experience for customer retention ...reports and documentation. Establish KPIs for tracking progress and success of the account/ Customer Success… more
- PagerDuty (Atlanta, GA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Dodge Construction Network (Atlanta, GA)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...data, best practices, and insights to customers to improve retention and customer experience. This is a… more
- Datavant (Atlanta, GA)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... combined with communications and project management skills. They are key to successful customer retention and project success . You will: + Lead the Datavant… more
- Nelnet (Atlanta, GA)
- …+ Focus on measurable results over output, ensuring cross-functional collaboration leads to customer success , engagement, and retention at every stage of ... a rapidly evolving product suite. They will work closely with Sales, Product, Customer Success , Marketing, Creative, and leadership teams to define market… more
- Dodge Construction Network (Atlanta, GA)
- … + Develop relationships with existing clients that allow the Account Manager to uncover potential customer dissatisfaction early + Overcome objections ... Account Manager (Southeast) Location: Remote, United States, United States...driving sales growth, fostering strong client relationships, while ensuring customer satisfaction and retention of assigned accounts… more
- Ricoh Americas Corporation (Atlanta, GA)
- …Management, along with succession planning, and mentorship. + Focus is on business retention , customer service, high performing team, and profitable growth. + ... **Senior Site Manager , MS Site Management** **POSITION PROFILE** Accountable for...for selecting and assessing talent, recruiting, hiring, onboarding, employee retention , staff training & development, succession planning, and conducts… more
- Wolters Kluwer (Kennesaw, GA)
- …with Account Executive to complete annual account reviews with customers to facilitate customer retention . + Works with Account Executive to transition customers ... Manager is responsible for leveraging data to understand customer usage patterns and identifying opportunities to improve adoption,...from contract-signing to post-sale support with a Customer Success Specialist. + For high strategic… more
- American Express Global Business Travel (Atlanta, GA)
- …can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. We ... currently have an outstanding opportunity for a **Client Solutions Manager ** to join the Ovation Travel Group Division of AMEX GBT. For over 35 years, Ovation has… more
- Kedplasma (Tucker, GA)
- …experience, education and certifications. **JOB SUMMARY** Assists and supports the Center Manager in the daily operations of a plasma collection center. Supports ... Center Manager in all aspects of center performance, including quality...to meet the regulatory requirements of the FDA, EMEA, Customer Specifications, and other regulatory bodies as required. +… more
- Zoom (Atlanta, GA)
- About the Team: Zoom is hiring a Small Business Online Campaign Manager to drive Online Marketing initiatives to drive the Online Business The Online Marketing & ... Retention team leads the overall Online marketing strategy across the various customer lifecycle stages. The team is responsible for building and optimizing… more
- Warner Bros. Discovery (Atlanta, GA)
- …for a Manager of Product Marketing to support strategy and execution of customer acquisition and retention initiatives across web, app, and CTV platforms for ... retention efforts align with broader company goals. The Manager will work with the Director and VP to...testing, segmentation, and attribution models to refine strategies. Define success metrics and build clear test plans. + **Strategic… more