- Saia, Inc (Duluth, GA)
- …**Preferred Qualifications** + Associate degree in computer science or a related field. + Service desk or customer support experience. + Working knowledge of ... people, customers, and community. You'll feel it in the support you get on day one - from leadership...Monitors company systems around the clock to ensure interrupted service for employees. + Reports internet and circuit outages… more
- NCR VOYIX (Atlanta, GA)
- …ROI, value, and business relationship with the NCR Voyix Customer Services Support Desk organization, transitioning from multiple legacy technologies to ... + Experience with services operations tools and business processes with emphasis on support desk management + 10+ years of proven product/solution management… more
- CAI (Atlanta, GA)
- …Portuguese speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge ... bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support...You'll Do** + Provide General IT end-user support including: + Utilize excellent customer service … more
- Cayuse Holdings (Atlanta, GA)
- …customer support or IT support . + Experience with ServiceNow IT Service Management System. + Experience in a technology support organization. + ... **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse...and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example … more
- Quality Technology Services, LLC (Suwanee, GA)
- …tickets with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk, Application Support , Service Desk experience, over the phone or in-person ... The Operations Service Center Network Analyst (Technical Customer Service...respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee issues + Respond to internal… more
- Cayuse Holdings (Atlanta, GA)
- **Overview** The Service Desk Agent provides customer ...IT support . + Experience with ServiceNow IT Service Management System. + Customer ... and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- CompuCom (Atlanta, GA)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... standard operating procedures and customer service guidelines relating to remote IT support + Provide support for PCs, laptops, printers, cell phones,… more
- Robert Half Technology (Roswell, GA)
- Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role ... and maintain software applications across various platforms. * Deliver excellent customer service by responding promptly to help desk inquiries. * Document… more
- Medtronic (Duluth, GA)
- …and access management, and user productivity tools. + Ensure world-class service desk and IT support capabilities, focusing on user experience, ... IT operations, spanning cloud and data centers, networks, digital workplace services, service desk operations, and collaboration platforms. The VP will drive… more
- Lincoln Financial (Atlanta, GA)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, ... perform and deliver on routine data protection implementation and support assignments/projects while simultaneously leveraging and applying knowledge to administer… more
- NCR VOYIX (Atlanta, GA)
- …include: + Managing end-user support and executive office/senior management IT support . + Participating in project work, including real estate ... IT infrastructure to include executive office, Audio/Video (A/V) support , and other critical day to day IT...workstations, including staging, restoring, and recovering PCs. Resolving help desk incidents in line with service level… more
- AireSpring (Atlanta, GA)
- …in a fast-paced telecommunications environment. This individual will oversee internal IT support (Helpdesk), corporate infrastructure (on-prem and cloud), ... Vendor Management + Hire, mentor, and manage a high-performing IT support and infrastructure team. + Manage...etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred… more
- Motion Recruitment Partners (Roswell, GA)
- … incidents and planned IT initiatives (such as online testing) to the service desk , technical support coordinators and schools through the incident ... running smoothly and with on-site network-related repair requests with service desk personnel. + Document LAN wiring...to create collections and push software. + Familiarity with IT support tools, such as Active Directory,… more
- Motion Recruitment Partners (East Point, GA)
- …+ Communicate effectively with the service desk and technical support coordinators regarding incident status and planned IT initiatives (eg, online ... with routine maintenance and on-site network-related repairs in coordination with the service desk . + Maintain accurate network documentation, including LAN… more
- Deloitte (Atlanta, GA)
- …for this role ends on 7/12/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk ... Training Support + Maintain knowledge of core professional services ( IT , Managed Services, Outsourcing) and product offerings to continue supporting contracting… more
- Motion Recruitment Partners (Norcross, GA)
- …each interaction. This is a great opportunity for someone looking to grow their IT support career, with the potential to convert to a full-time, permanent ... Georgia **Onsite** Contract $20.5/hr - $20.5/hr Seeking dedicated Onsite IT Customer Service Representatives to join the...with Linux Systems a plus. + HDI certified (customer service , support center analyst, or desktop … more
- Aveanna Healthcare (Atlanta, GA)
- …skills, healthcare IT knowledge, and a high level of customer service for internal clinical and administrative teams. This individual must rely on their ... Clinical Solutions Service Specialist II ApplyRefer a FriendBack Job Details...Details Requisition #: 200140 Location: Atlanta, GA 30339 Category: IT Salary: $25.00 - $30.00 per hour Position Details… more
- UKG (Ultimate Kronos Group) (Atlanta, GA)
- …expand knowledge of our product offerings, support policies, and methods of support delivery * Demonstrate excellent customer service skills with a proactive ... support **Basic Qualifications:** * 2+ years of customer service experience * 2+ years of software support...FL, Atlanta GA, Lowell MA) **Preferred Qualifications:** * Previous IT help desk experience * Experience with… more
- TEKsystems (Atlanta, GA)
- … support team handles support calls received via telephone, or email. Support incidents are logged and tracked using Service Center. We are looking for ... Responsibilities: * Working in a ticket base environment, with Service Level Agreements * Routine support requests...required. 3+ years of technical experience with a help desk ticketing system, such as Service Center,… more
- IQVIA (Atlanta, GA)
- …required + Experience in the IT field, IT Help desk , biomedical, electronics field service , engineering, or pharmacy technician roles preferred + ... 5-7 minutes to complete. **Job Description: ** Our Field Service Technicians experience a unique opportunity to employ their...to 10 migrations + Partner with a team of support staff, manage project timelines and customer needs. +… more