- Rocket Software (Atlanta, GA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior ... Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior … more
- Corcentric (Atlanta, GA)
- As a Customer Success Manager (CSM),...equivalent experience) + Approximately 4+ years' experience in a Customer Success Management , Account ... Customer Success . As a Senior Customer Success Manager , S2P you...for all post-sales activities, including but not limited to customer onboarding, consultative guidance, change management , product… more
- CGI Technologies and Solutions, Inc. (Atlanta, GA)
- ** Customer Success Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax ... interesting and strategic work. CGI is Seeking an experienced Customer Success Manager to join...program, a personal financial management tool, lifestyle management programs and more. \#LI-KB5 **Skills:** + Customer… more
- Pearson (Atlanta, GA)
- …calls to action based on customer segment. **Systems** Manage our Customer Success Platform, including data management , building playbooks, dashboards, ... with Pearson's WFS products by collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be… more
- Philips (Alpharetta, GA)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and...if:** + Bachelor's / Master's Degree in Business Administration, Customer Relationship Management or equivalent. 5+ Years… more
- Amazon (Atlanta, GA)
- Description The Senior Manager of Customer Success is responsible for leading a team of technical and non-technical professionals focused on driving ... Engineers) that may span geographic boundaries. - 10+ years experience in customer success , account management , or professional services - Hands on… more
- RELX INC (Atlanta, GA)
- …beyond individual interactions, positively influencing business growth. About the Role: The Customer Success Manager (CSM) is an individual contributor ... to different audiences (internal and external.) + .Have 5+ years in Customer Success , Account/Relationship Management , or similar roles + Have meticulous… more
- MongoDB (Atlanta, GA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... **Our ideal candidate will have** + 7+ years experience working in Customer Success , Account Management , Client Services or other similarly customer… more
- Fiserv (Alpharetta, GA)
- …make an impact on a global scale, come make a difference at Fiserv. **Job Title** Program Manager - Customer Success **What does a successful Customer ... drive meaningful change across the business landscape. As a Customer Success Program Manager you...or a related field. + 10+ years in project management and or customer operations with a… more
- Amazon (Atlanta, GA)
- …a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own the delivery of complex Gen AI projects and ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Cornerstone onDemand (Atlanta, GA)
- The Customer Success Manager (CSM) is...field. + Minimum of 3 years of experience in Customer Success within the Talent Management ... customer advocacy. As the trusted partner for the customer on use-case, product functionality and talent management...presentation, consulting and analytical skills. + Have passion for customer success . + Enjoy working in a… more
- Confluent (Atlanta, GA)
- …Confluent. One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Customer Success Manager (CSM) will play a key role in driving ... customer success , retention, and subscription expansion within...Will Bring:** + 4+ years B2B experience in account management , sales or consulting role with proven results within… more
- Google (Atlanta, GA)
- …and global systems integrators with the knowledge of the Google Cloud ecosystem. Our Customer Success team works with customers to help them adopt and motivate ... this role, you will be responsible for protecting our customer base and contribute to the overall success...develop a plan that aligns their business needs to success accelerators like organizational, program, change management … more
- Celestica (Atlanta, GA)
- …operational experience to systemically and expediently drive issues/escalations resolutions. Customer Success Engineer engages with customers to understand ... The role is a technically hands-on one with account management focus. The successful candidate will be an experienced...reports and documentation. Establish KPIs for tracking progress and success of the account/ Customer Success… more
- Autodesk (Atlanta, GA)
- …and operational efficiency + Conduct market research on success planning services and customer success management best practices + Bring new success ... client segments and industries **Minimum Qualifications** + 10+ years experience in product/offering management , strategy, or customer success roles + Proven… more
- ADP (Alpharetta, GA)
- …(SFDC or NXT) + Experience as a Salesforce Administrator + Experience as a Customer Success Manager + Ability to work asynchronously + Exceptionally ... **ADP is hiring a Lead Client Success Operations Manager .** In this role,...leverage your process and data-oriented mindset and passion for customer success to build out new processes… more
- Datavant (Atlanta, GA)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management and...Customer Success Managers are hybrid project management and consulting resources that have strong healthcare industry… more
- PagerDuty (Atlanta, GA)
- …of customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our ... Team Management : + Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management… more
- Ford Motor Company (Atlanta, GA)
- ** Customer Success Analyst** We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- ... value those vehicles provide. **In this position ** The Customer Success Analyst works directly with internal...SOWs and related negotiations. + Continuous Improvement: Bring key customer learnings back to the management team… more
- Amazon (Atlanta, GA)
- … customer 's unique challenges, then craft innovative solutions that accelerate their success . This customer -first approach is how we built the world's most ... agile, and lower costs. AWS is seeking a Sr Customer Solutions Manager (CSM) to guide and...are to 1) drive operational excellence for the end-to-end customer engagement through program management excellence; 2)… more