- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience.… more
- Robert Half Technology (Norcross, GA)
- Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide ... skills, and the ability to work collaboratively to deliver exceptional service . Responsibilities: * Monitor customer systems and environments using remote management… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing ... Microsoft Windows 10, and basic troubleshooting techniques. * Experience with service desk ticketing systems and customer service best practices. Technology… more
- Robert Half Technology (Atlanta, GA)
- …supervision, prioritizing tasks effectively. * Utilize ServiceNow for tracking and managing service desk tickets. Requirements * Proven experience in an IT ... We are looking for a skilled Sr. IT Support Analyst to join our team in Atlanta, Georgia. In...In this role, you will provide Tier I and II technical support, ensuring smooth IT operations and resolving… more