- Cardinal Health (Hartford, CT)
- …& development through the execution of marketing assistance programs. **_Job Summary_** The Advisor , Customer Insights leads Medical Distribution primary ... the US Medical Distribution organization, leveraging survey results and customer advisory board insights to drive a customer -centric culture. + Manages… more
- The Cigna Group (Bloomfield, CT)
- …integrated customer health and well-being. The Product Management Senior Advisor will report to the Director, Product Strategy within the Pharmacy Benefit ... in any Cigna office location._** **POSITION SUMMARY** The Product Management Senior Advisor manages and supports the overall vision, goals, and objectives of… more
- The Cigna Group (Bloomfield, CT)
- **WORK LOCATION: REMOTE** As a **National Competitive Business Analytics Senior Advisor ** , this highly technical and analytical resource's main focus is to deliver ... robust competitive unit cost data solutions & insights to be leveraged in negotiations, with the main focus on Transparency data. This individual, with strong… more
- The Cigna Group (Bloomfield, CT)
- **POSITION SUMMARY** The Customer Experience and Operations Enablement (CX&OE) team is responsible for the servicing of Cigna customers across multiple lines of ... and Family Plans, and more. CX&OE owns the delivery of exceptional customer experiences while operating Cigna's call centers effectively and efficiently for the… more
- The Cigna Group (Bloomfield, CT)
- **POSITION SUMMARY** The Customer Experience and Operations Enablement (CX&OE) team is responsible for the servicing of Cigna customers across multiple lines of ... and Family Plans, and more. CX&OE owns the delivery of exceptional customer experiences while operating Cigna's call centers effectively and efficiently for the… more
- The Cigna Group (Bloomfield, CT)
- …Coast Region: CA, OR, AZ, WY, NV, WA, Alaska_** The **Competitive Unit Cost Advisor ** has as its main focus the analysis of competitive unit cost information, ... Partners closely with peers and management in Network Development & Competitive Insights , as well as matrix partners in Contracting, Sales, Network Analytics/Medical… more
- The Cigna Group (Bloomfield, CT)
- …dedicated to achievement of our Enterprise goals improving affordability and customer health outcomes, client growth and retention, and network performance. ... services and operational processes necessary to educate and provide consultative clinical insights to Sales, Clients, Brokers and other key stakeholders. + Fosters… more
- Verint Systems, Inc. (Hartford, CT)
- …and developing escalation resolution plans as necessary + Act as a trusted advisor by providing insights , recommendations, and industry best practices to guide ... At Verint, we believe customer engagement is the core of every global...KPIs (renewals, adoption, NPS/CSAT), identify trends, and provide actionable insights to internal and external stakeholders + Cultivate strong,… more
- Nutanix (Hartford, CT)
- …ensure their success with Nutanix technology. + Act as the post-sales trusted advisor for 6-8 strategic customers, overseeing customer needs from deployment to ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Confluent (Hartford, CT)
- … customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective while coordinating ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The… more
- Confluent (Hartford, CT)
- … customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective while coordinating ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The… more
- Evolent (Hartford, CT)
- …closely with customer strategy and growth teams to develop analytical insights that communicate Evolent's value story to client stakeholders. We turn complex ... business insights to clients + Serving as a strategic advisor to internal and external stakeholders, communicating Evolent product performance and identifying… more
- Grifols Shared Services North America, Inc (Hartford, CT)
- …impact pull through, eg HEOR or reimbursement specialist. + Gather and provide customer insights to Grifols internal stakeholders for development of integrated ... generate insights + Application of data and insights to guide customer focused activities and...become regarded as a valued strategic partner and trusted advisor providing customer -centric solutions. Consistently demonstrate follow… more
- The Cigna Group (Bloomfield, CT)
- **Summary:** The Business Architect Sr Advisor is responsible for identifying and presenting key business capabilities & impacts of new initiatives within the US ... readiness, process engineering and testing. **Role:** The Business Architecture Sr Advisor supports the Business Architecture practice for US Employer. This includes… more
- Highmark Health (Hartford, CT)
- …as the sales team's clinical expert, providing high-level support and insights for strategic clients, aligning enterprise and client-level clinical strategies, and ... as a clinical subject matter expert (SME) and trusted advisor . Provide a value proposition that demonstrates clinical and...plans tailored to specific client needs. Deliver strategic sales insights , and partner with account teams to close complex… more
- Pearson (Hartford, CT)
- …Mentor and provide guidance to peers and junior colleagues, serving as a technical advisor within the team. + **Enterprise Customer Projects:** Guide and lead ... with product teams to align Pearson's offerings with evolving enterprise customer needs and market trends, influencing strategic decisions. + **Mentorship and… more
- The Cigna Group (Bloomfield, CT)
- The job profile for this position is Business Analytics Senior Advisor , which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. ... including marketing efforts. + Partner with key stakeholders to extract insights on digital campaigns. + Lead the development of marketing analytics… more
- Copeland (Hartford, CT)
- …project details, and competitor notes through Salesforce CRM. + Proactively seek customer insights on overall market health, product needs, and competitor ... sales team, responsible for developing and driving account strategies to enhance customer relationships, striving to achieve Trusted Advisor status with… more
- The Hartford (Hartford, CT)
- …critical role in The Hartford's future by operating as a trusted business advisor with deep expertise that advances The Hartford's business objectives and delivers ... exceptional customer experiences. We operate as advisors with our customers to positively impact business strategy, while optimizing the way we use third parties to… more
- TTEC (Hartford, CT)
- TTEC, the customer experience organization that powers the world's greatest brands, is hiring a VP, Sales Executive, to join the mission of transforming customer ... nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting,… more