- Pearson (Hartford, CT)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Honeywell (Northford, CT)
- …roles including customer facing and operational roles such as customer service , order management, technical support or related fields + 5 years ... Support systems roadmap to create solutions to reduce customer demand and drive to self- service across...and written communications skills + Ability to present complex technical and support issues at peer and… more
- RTX Corporation (East Hartford, CT)
- …a global impact and work on cutting-edge aerospace technology? Join our team as a Technical Customer Support Engineer and become a key player in supporting ... airline engineers, maintenance control technicians, and Pratt & Whitney Field Service Representatives in resolving complex, on-site technical challenges. +… more
- Cognizant (Hartford, CT)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- RTX Corporation (East Hartford, CT)
- …display every day. Just look up. Are you ready to go beyond? The V2500 Customer Technical Service (CTS) department is seeking an experienced senior manager ... Representatives (FSR), Component Integrated Product Teams (CIPTs), regulatory authorities, technical publications, Customer Service Managers and program… more
- Oracle (Hartford, CT)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Oracle (Hartford, CT)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Pearson (Hartford, CT)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and… more
- CVS Health (Hartford, CT)
- …we do it all with heart, each and every day. **We are seeking an Executive Customer Service Technical Advisor to provide outstanding technical support ... you will be required to:** + **Provide front-line White Glove primary technical support to end-users including: C-Level executives on various support issues… more
- HUB International (West Hartford, CT)
- …**.** Overview: Responsible for providing technical assistance and workflow support to the Commercial Service , Marketing and Production team. ... for you.** We currently have an opportunity for an ** Technical Support Associate** to join our **Commercial...production of quality work and the provision of excellent customer service . + Conduct business in a… more
- Oracle (Hartford, CT)
- …IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best ... non- technical staff at all levels of the Customer organization. + Understanding of CSS Service ... organization performance and assisting in the development of support strategies. Issue Resolution: + Reviews service … more
- Oracle (Hartford, CT)
- …issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Red Hat (Hartford, CT)
- …exceptional service experience + Gain a comprehensive understanding of customer technical infrastructures, environments, hardware, and product usage + Serve ... valuable insight to your customers. You will help facilitate technical support to your customers. You will...the customer experience + Collaborate with our support team on customer support … more
- iCIMS (Hartford, CT)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Oracle (Hartford, CT)
- …Business vertical is reinventing and growing customers. The Advanced Customer Support service provides functional and technical improvement. Our team ... model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella… more
- Oracle (Hartford, CT)
- …a trusted advisor and primary point of contact for Oracle's most complex customer accounts, delivering optimal business and technical solutions. The role ... and OCI) with advanced account management skills to drive customer success, project execution, and sustained service ...needs. + Lead the review, development, and execution of technical delivery plans, collaborating with product, support ,… more
- Oracle (Hartford, CT)
- …with technical and non- technical staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). ** ... under OCI (SaaS, IaaS, PaaS). Act as a trusted advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best… more
- CAI (Hartford, CT)
- Senior ServiceNow ITOM and ITAM Technical Consultant **Req number:** R6262 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a ... **Job Summary** As a Senior ServiceNow ITOM and ITAM Technical Consultant, you will be responsible for working with...team + Ensure adherence to ServiceNow platform standards and customer security policies + Participate in Agile ceremonies and… more
- Oracle (Hartford, CT)
- …and Azure. Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best ... **Job Description** This role will partner, influence and support project and leadership teams in strategy development...non- technical staff at all levels of the Customer organization. + Understanding of CSS Service … more
- Capital One (Hartford, CT)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... for data security software + Skilled at transforming deeply technical content into clear, useful customer -focused materials...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more