- Pearson (Hartford, CT)
- **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...**:** The Service Desk Tech 1, School Technical Support is an hourly position with… more
- SMX (Hartford, CT)
- …to lead and coordinate dispersed field teams + Excellent troubleshooting, technical support , and customer service skills + Familiarity with government ... challenges and recommend improvements to optimize sustainment and support services + Support customer site visits, technical meetings, and status updates… more
- RTX Corporation (East Hartford, CT)
- … Support in a Customer facing role + Experience in technical support , troubleshooting, or field service within the aerospace industry with ... Field Service Representatives (FSR) in resolving on-site technical challenges. + Provide support to our...Aerospace Engineering, Mechanical Engineering, Airline Engineering / Operations or Technical Support in a Customer … more
- RTX Corporation (East Hartford, CT)
- …& Whitney's Field Service Representatives (FSR) in resolving on-site technical challenges. + Continuously improve support processes by identifying recurring ... wing and off wing operational troubleshooting and problem resolution, service bulletin retrofit activities and engine manual interpretation. +...in support of airline customers. + Provide technical support interface with Pratt & Whitney… more
- Confluent (Hartford, CT)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- CAI (Hartford, CT)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Rogers Corporation (Hartford, CT)
- … customer support experience. Working with sales, customer service , and quality departments, this position utilizes technical acumen and interpersonal ... Technical Service Engineer Location: Remote, US...to 50% travel required. **Essential Functions:** + Provide timely technical support and troubleshooting guidance to help… more
- RTX Corporation (Windsor Locks, CT)
- …position, you will provide technical assistance and service support directly onsite, ensuring timely resolution of customer issues and effective ... Collins Aerospace is seeking a dedicated professional for the ** Service Support / Customer Support ...teams, suppliers, MRO, and operators to drive solutions. + Support technical publications: Service Bulletins,… more
- iCIMS (Hartford, CT)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more
- Rocket Software (Hartford, CT)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership ... team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep...work + Strong communication and problem-solving skills + Strong customer service skills in interacting with both… more
- SHI (Hartford, CT)
- …customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and Advanced certifications in related ... of the SHI Complete platforms and acts as the customer 's primary point of contact for all non- support...customer and market demands **Required Skills** + Excellent customer service and conflict resolution skills +… more
- SHI (Hartford, CT)
- …ideas and information, and can adapt communication style to the audience. + Customer Service : Can identify customer needs, propose suitable solutions, ... SHI's Managed Services (Microsoft Azure) and acts as the customer 's primary point of contact for all non- support...SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to… more
- Lumen (Hartford, CT)
- …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... and demonstrations. **Cross-Functional Collaboration:** Work closely with product, IT, and customer service departments to support product strategy… more
- Otis Elevator Company (Bloomfield, CT)
- …Opportunity? Unitec - Otis Parts Company is looking for a highly motivated Technical Sales Product Engineer to deliver exceptional support to our customers ... Experience in the elevator industry is favorable + Strong customer focus, with a passion for solving technical...billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service … more
- GovCIO (Hartford, CT)
- …GovCIO is currently hiring for a Technical Writer to produce technical documentation in support of the Agile Communications Package. **This position ... rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service...or business presentations in such meetings as business or customer needs require. + Selects or recommends use of… more
- Zurich NA (Hartford, CT)
- …guidance to the staff, complete with technical materials and products that support assessments, service , and mitigation of loss sources. + Serve as a ... Technical Director Property (AVP or VP Level) 124596...Excellent oral and written communication skills with a strong customer service orientation + Able to differentiate… more
- Under Armour, Inc. (Hartford, CT)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed to empowering ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support ; skill… more
- Xylem (Bozrah, CT)
- …The Customer Service Specialist is responsible for handling complex customer inquiries, providing technical support , and ensuring a positive ... analyzes customer feedback, and provides strategic recommendations to improve customer service processes. This role requires strong analytical skills,… more
- Lionbridge Technologies (Hartford, CT)
- …are looking for an hourly technical writer to work off site to support a Lionbridge medical technology customer . California is the preferred location, but we ... will also consider candidates from other locales. As a technical writer, this person has familiarity with many industry-standard...experts (SMEs) and project managers. + Exhibits an excellent customer service attitude at all times. +… more