- Bank Rhode Island (Medford, MA)
- …and vision plans, tuition reimbursement, and a matching 401k. We are currently looking for a Call Center Representative to join the team in Medford, MA. This ... position is responsible for assisting customers to enhance their business relationship with the bank by providing courteous, professional and accurate customer service to both prospective and current customers. The ideal candidate should have excellent… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as...each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... The Homeland Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious activity administered by… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...contact for the Contracting Officer (CO) and Contracting Officer's Representative (COR). + Provide overall management, direction, and oversight… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... The Homeland Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious activity administered by… more
- Commonwealth Care Alliance (Boston, MA)
- …is a plus. Required Experience: - At least six months recent experience in a call center environment - Currently or recently employed in customer service, public ... those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide a best-in-class service...also report to and receive daily instruction from contact center leadership. After training, the MSR will be expected… more
- Edward M. Kennedy Community Health Center, Inc. (Worcester, MA)
- …team is expanding across sites to support this growth. We are currently hiring a Call Center Representative based in Worcester MA. This position will have ... or Certification and Location* Edward M. Kennedy Community Health Center is one of the largest community health centers...you answering calls to the Health Center and determining what action must be taken to… more
- Fenway Health (Boston, MA)
- Medical Call Center Representative Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) * Patient Services Job Type Full-time ... of the Medical Call Center Manager, the Medical Call Center Representative will provide patients with superior access by creating opportunities… more
- TEKsystems (Boston, MA)
- …Prior experience in medical settings (hospitals, clinics, practices) + Not advertised as a call center role - this is a healthcare support position + Candidates ... Customer Service Representative - Healthcare Support (Onsite) Location: Boston, MA...must be comfortable working onsite Work Environment + Onsite call center supporting 5 major hospitals and… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Tufts Medicine (Boston, MA)
- …school diploma or equivalent. 2. One (1) year of customer service or call center experience working in billing, collections, or insurance. **Preferred ... 1. Associates degree. 2. Three (3) years of customer service or call center experience working in billing, collections, or insurance. 3. Bilingual **Duties and… more
- Enterprise Mobility (Boston, MA)
- …The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Call Center Representative . The responsibilities include providing a high ... the Call Center , communicating primarily through email. The Call Center Representative will also gain knowledge through local training and hands-on… more
- Beth Israel Lahey Health (Brookline, MA)
- …may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong ... gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center , Boston. Our first commitment is to provide compassionate, world-class… more
- Securitas Security Services USA, Inc. (Waltham, MA)
- …SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative , Dispatch or Camera Monitoring this is a ... USA Inc.** **JOB SPECS:** + **Job Title: Security Operations Center ** + **Wage: $21/hr** + **Location: Cambridge, MA** **OVERVIEW:**...a career in the security industry. The Security Command Center Operator should have a minimum of 1(+) years… more
- Cardinal Health (Boston, MA)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... work experience preferred + 2-4 years of experience in a high-volume call center where communication and active listening skills have been utilized, preferred. +… more
- State of Massachusetts (Boston, MA)
- …filed by claimants seeking DFML benefits that have been escalated from the call center and/or internal DFML departments and staff and research inconsistencies ... *Claims Examiner/Job Service Representative I| Department of Family & Medical Leave*... I will review claims escalated by the Contact Center and internal DFML staff in accordance with applicable… more
- MAPFRE Insurance (Webster, MA)
- …equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Customer Service Representative , Call Center Representative , Accounts ... Operational Support Services Rep Date: Oct 2, 2025 Location: Webster, MA, US Company: MAPFRE Schedule is Monday through Friday, 7:30 am - 4:00 pm or 8:00 am - 4:30… more
- Humana (Boston, MA)
- …complex benefit questions, resolving issues, and educating members. **This is a high-volume call center setting, which can be stressful at times.** + **Handles ... on each call while providing a perfect call experience. The Medicare Inbound Contact Representative ...inbound calls daily from members in a fast-paced inbound call center environment.** + Records details of… more
- City of Somerville (Somerville, MA)
- …able to be understood by others and over the radio. We are a combined 911 call center and police dispatch unit. We work in conjunction with Police Personnel and ... works various hours and shifts. We work in a call center that can get loud due...and Mental Requirements: The physical demands described here are representative of those that must be met by an… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... Responsible for routine/basic inbound call , outbound call , email, and web...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
