- Jet Aviation (Bedford, MA)
- Customer Service Agent Location: Bedford, MA, US, 01730 Flexible Work Arrangement: Onsite Job Category: Fixed Base Operations (FBO) Career Level: Graduate / ... behind the scenes. Enabling global flight, with passion. **Position Summary** The Customer Service Representative provides assistance to passengers and crew… more
- Pinkerton (Boston, MA)
- …and/or security experience. MA License to Carry Firearms is required. + Concierge-level customer service knowledge. + Able to complete thorough and accurate ... perspectives to join our family of industry subject matter experts. The Agent will perform a variety of assignments including concierge-level, residential, or event… more
- Posh AI (Boston, MA)
- …Shape Strategy & Roadmap : Align roadmap priorities with company goals, customer needs, and technical constraints. Clearly communicate and defend trade-offs and ... ecosystem. Execute with Excellence : Deliver value in iterations, grounded in customer feedback and data-driven validation. Think Big, Ship Smart : Balance long-term… more
- Delta Air Lines, Inc. (Boston, MA)
- …our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent , you will make sure our customer 's baggage and cargo arrive safely and on ... scanners and computers to ensure baggage is routed accurately to the customer 's destination. Scheduling is based on operational needs. Shifts range from early… more
- Sedgwick (Boston, MA)
- …supporting one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric ... Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30...is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly… more
- Hilton (Boston, MA)
- A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver ... outstanding guest service and financial profitability\. **What will I be doing?**...**What will I be doing?** As a Guest Services Agent , you would be responsible for greeting and registering… more
- Kimpton Hotels & Restaurants (Cambridge, MA)
- …exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail ... and message service all the while providing outstanding service ...required. + Previous experience in a Front Desk or customer -facing role is preferred. + Knowledgeable of immediate area,… more
- Lafrance Hospitality (Littleton, MA)
- …policies. + Practice punctuality for scheduled shifts. Keywords: Hotel, Hospitality, customer service , receptionist, administrative Requirements + Prior front ... MA! We are currently searching for a charismatic and customer -oriented Part-Time and Full -Time Front Desk Agent... customer -oriented Part-Time and Full -Time Front Desk Agent . Hurry and join our exceptional team at the… more
- Enterprise Mobility (Boston, MA)
- …driving record in the past 5 years + Must have at least 6 months of prior customer service experience + Must be authorized to work in the United States and not ... a Full Time Return Agent . The Return Agent will provide superior, friendly, efficient service ...dialogue as they arrive on the lot. + Remind customer to check for personal belongings. Identify any items… more
- U-Haul (Somerville, MA)
- …is looking for someone who enjoys being part of a team, provides outstanding customer service , is results-oriented and wants to work in a fast-paced environment ... you, then consider joining U-Haul as a Reservation Manager Agent ! U-Haul offers a wide range of personal and...phones, phone etiquette, Word and email + Proficient in customer service , time management and multitasking U-Haul… more
- Aspen Dental (Boston, MA)
- …and think critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on appointment acceptance and ... Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to...in both English and** **Spanish** + 1+ years of customer service experience required (retail, call center,… more
- Nordstrom (Framingham, MA)
- …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve...as a shoe store in 1901. This heritage of service is the foundation we're building on as we… more
- Pinkerton (Boston, MA)
- …security experience. An unarmed security license for MA is required. + Concierge-level customer service knowledge. + Able to complete thorough and accurate ... perspectives to join our family of industry subject matter experts. The Agent will perform a variety of assignments including concierge-level, residential, or event… more
- ServiceNow, Inc. (Boston, MA)
- …+ Configure and implement workflows across lead-to-cash, CPQ/CLM, order management, customer service , field service , and AI agent use cases. + Perform ... our lighthouse customers transform how they sell, fulfill, and service . Because NowNext CRM is a new category, we...to external systems (Salesforce, Pega, Dynamics, SAP, Oracle). + Customer Engagement & Advisory + Act as a trusted… more
- Cayuse Holdings (Boston, MA)
- …communication channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + ... tools, data analytics, or a similar role, preferably supporting customer support or government service contracts. +...role, preferably supporting customer support or government service contracts. + Proven experience with CMS programs or… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports customer to ... case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- State of Massachusetts (Boston, MA)
- *JOB SUMMARY* The Customer Service Representative's ("CSR") role is to deliver top-quality customer service to the Massachusetts State Lottery ... in a professional and timely manner * Respond to customer and agent inquiries using all available...regard to all customers and claims * Perform related customer service duties as assigned *PREFERRED QUALIFICATIONS*… more
- Anywhere Real Estate (Belmont, MA)
- …ensure timely distribution of mail **Minimum Qualifications:** * Two or more years of customer service experience is preferred, with prior experience in a real ... and be part of a supportive team, we'd love to meet you. **Responsibilities:** ** Agent Support** . Provide white-glove service for agents and clients visiting… more
- Deloitte (Boston, MA)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models,… more
