- Vontier (Boston, MA)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Boston, MA)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- IQVIA (Boston, MA)
- …client at scientific congresses and/or advisory boards. + Strong presentation, analytical and customer service skills. + An understanding of Medical Affairs and ... **MSL (Player/ Coach )** We are excited to announce that currently...trial teams. In addition, you will ensure compliant and high- quality clinical scientific communication. You will be asked to… more
- American Express Global Business Travel (Boston, MA)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Walmart (Hudson, MA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Boston, MA)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Curia (Hopkinton, MA)
- …improvements initiatives. Recommend and implement methods and techniques to increase the quality of products and/or service + Oversee biologics analysis to ... SUPERVISOR, QUALITY CONTROL ANALYTICAL in Hopkinton, MA Build your...programs and compliance to the applicable compendial, regulatory and customer requirements. The Supervisor also ensures compliance of the… more
- Anixter, Inc. Shipboard (Woburn, MA)
- … requirements + Direct achievement of performance objectives related to productivity, quality , service , and safety + Monitor workflow, work completed, error ... a Manager or Senior Manager Operations. You will train, coach and council associates, and can have at least...all other company policies. You will focus on meeting customer requirements. You will contribute to the development of… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …statistical reports to identify problem areas; devise and deliver solutions to enhance quality of service and/or department recommendations and changes + Build ... is responsible for the ownership and management of IT Service Management and its functions as well as the...in accordance with the organization's policies and procedures + Coach , mentor, and develop staff, including overseeing new employee… more
- ARAMARK (Boston, MA)
- … rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an ... **Job Description** The Food Service Director is a management position responsible for...responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations… more
- EMCOR Group (Norwood, MA)
- …all assigned projects. + Build trust by consistently meeting project deadlines and customer expectations. + Lead Service Manager and maintain oversight of the ... **Description** **Job Title: Service Manager** **Classification: Exempt** **Manager: VP Service ** **Date: January 2025** About Us Gaston Electrical is a wholly… more
- VCA Animal Hospitals (Northboro, MA)
- …ability to multi-task and can demonstrate the importance and understanding of high quality customer service . Skills and Qualifications * Excellent knowledge ... a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service ,...best interest of the hospital and the clients. * Coach employees and direct reports. * Assist in the… more
- VCA Animal Hospitals (Uxbridge, MA)
- …the ability to multi-task and can demonstrate the importance and understanding of high quality customer service . We offer competitive compensation and great ... a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service ,...best interest of the hospital and the clients. * Coach employees and direct reports. * Assist in the… more
- Savers | Value Village (Worcester, MA)
- …responsibilities and oversee the entire store as acting manager in-charge when assigned. ** Customer /Donor Service ** + Receive and respond to customer /donor ... pace. The Production Manager's supervision takes the form of quality control checking and side-by-side involvement in the work...the example for, as well as training and coaching, customer /donor service expectations to team members. +… more
- Danaher Corporation (Boston, MA)
- …our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety ... Pall is there, helping protect critical operating assets, improve product quality , minimize emissions and waste, and safeguard health. For the exponentially… more
- Deloitte (Boston, MA)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- Needham Bank (Wellesley, MA)
- … service to sales culture by ensuring branches deliver consistent, high quality customer experiences + Promote community involvement and local business ... Retail, responsible for leading and managing the performance and customer experience of the branch network. This role ensures...hiring recommendations to SVP Retail + Train, develop and coach Branch Managers to optimize service delivery,… more
- Signet Jewelers (Burlington, MA)
- … customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach Compiles and follows ... and development in the areas of operations, sales techniques, customer service , product knowledge, inventory control and...customer traffic, proper store coverage and time to coach , train and develop your team. Typical hours should… more
- Abbott (Boston, MA)
- …Leaders and training. + Coordinate, develop, and implement strategies to increase service efficiency. + Manage and coach clinical specialists through the ... best practices. + Demonstrate effective change leadership to adapt to an evolving customer base, industry service expectations, and changes in team member skills… more
- TD Bank (Marlborough, MA)
- …+ Cross trained to take customer transactions upon hire + Superior Customer Service skills + Strong organization skills to handle multiple tasks in ... to TD Customers + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice...the team, supports a positive work environment that promotes service to the business, quality , innovation and… more