- Olympus Corporation of the Americas (Westborough, MA)
- …of leadership globally. + Demonstrated ability to work well under pressure. + Strong customer service skills and the ability to deal with difficult customer ... Engineer will work closely with cross-functional teams including engineering, product management, customer support, and quality assurance. Their focus will be on… more
- MRC Global (Bellingham, MA)
- …The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting ... internal MRC Global departments to set up and maintainaccurate customer files (profiles). + Maintain and approve quality...+ Any combination of two or more years in customer service , inside sales, and/or warehouse services… more
- Red River (Lexington, MA)
- …budgets and financial performance + Identify cost-saving opportunities without compromising service quality + Maintain fiscal discipline and accountability 7. ... best practices + Maintain SOPs and ensure regulatory compliance + Champion quality and operational efficiency across service functions 5. **Project Management**… more
- Advanced Energy (Wilmington, MA)
- Electronics Service Technician III **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, ... solutions for mission-critical applications and processes. AE's power solutions enable customer innovation in complex applications for a wide range of industries… more
- Advanced Energy (Wilmington, MA)
- Electronic Service Technician II **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, ... for mission-critical applications and processes. AE's power solutions enable customer innovation in complex applications for a wide range...Travel may be required + Considers the impact of quality on the customers when making decisions + Ability… more
- Towne Park (Boston, MA)
- …processes for providing exemplary customer service . This includes customer needs assessment, meeting quality standards for services, and evaluation of ... for guest relations and empowers associates to provide excellent customer service . May perform guest/patient service...bell services, and door services, as needed to achieve quality and service levels based on the… more
- Commonwealth Care Alliance (Boston, MA)
- …Cross-Functional Collaboration - Work closely with network contracting, credentialing, claims, IT, customer service , compliance, and quality teams to address ... resolution processes align with regulatory requirements and organizational standards for service quality and responsiveness. Provider education - Collaborate… more
- Terumo Medical Corporation (Boston, MA)
- …Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for ... programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation;… more
- Red River (Boston, MA)
- …management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required ... subject matter expertise onsite with the customer . The customer will direct their day-to-day...services based on equipment purchases. + Build and maintain service credits for residency services that will enable customers… more
- Commonwealth Care Alliance (Boston, MA)
- …budget changes, ever-rising costs, and a lack of capacity and access to quality care. These challenging circumstances have emphasized the need for innovative care ... the inpatient hospital admissions that often follow, by offering quality urgent care services in the comfort of the...and help deliver healthcare of the 21st century! The Customer Experience team is responsible for implementing instED's growth… more
- Red River (Boston, MA)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- Ace Hardware (Tewksbury, MA)
- …Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more ... a maintenance or repair is completed and ensures complete customer satisfaction. + Calls in for PO numbers for...our mission to deliver the same level of Helpful service , convenience & quality that you have… more
- DataRobot (Boston, MA)
- …Effective communication. + Operational excellency to continuously define and improve SLA ( Service Level Agreement) working backward from customer experience for ... We are the internal equivalent of a hyperscale cloud provider's core compute service , obsessed with performance, efficiency, and enabling the future of AI. As a… more
- Skanska (Boston, MA)
- …society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life-are deeply engrained in how we work, which is ... construction and project delivery expertise translates directly into maximum savings and quality . The Field Representative - SIS is responsible for field operations… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ThermoFisher Scientific (Cambridge, MA)
- …2+ years of progressive proven experience preferred. + 2+ years in customer service environment. **Knowledge, Skills, Abilities:** Demonstrated verbal, written ... orders + Function as a key member of the Quality Review team by meticulously processing invoices. + Seek...maintain Thermo Fisher Scientifics' Four-I Values. Proven excellence in customer service skills. Detail oriented, problem solver,… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports customer to ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Walgreens (Marlborough, MA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Highmark Health (Boston, MA)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- Bio-Techne (Devens, MA)
- …to further treat and prevent disease worldwide.** Pay Range: $19.20 - $26.40 The Customer Service Specialist is responsible for all facets of Customer ... order processing. This includes receiving, entering, reviewing, maintaining, and filing customer orders. This position also includes responsibility as the primary … more
