- Bank Rhode Island (Medford, MA)
- …and vision plans, tuition reimbursement, and a matching 401k. We are currently looking for a Call Center Representative to join the team in Medford, MA. This ... position is responsible for assisting customers to enhance their business relationship with the bank by providing courteous, professional and accurate customer service to both prospective and current customers. The ideal candidate should have excellent… more
- Commonwealth Care Alliance (Boston, MA)
- …is a plus. Required Experience: - At least six months recent experience in a call center environment - Currently or recently employed in customer service, public ... those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide a best-in-class service...also report to and receive daily instruction from contact center leadership. After training, the MSR will be expected… more
- Fenway Health (Boston, MA)
- Medical Call Center Representative Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) * Patient Services Job Type Full-time ... supervision of the Medical Call Center Manager, the Medical Call Center Representative will provide patients with superior access by creating… more
- Edward M. Kennedy Community Health Center, Inc. (Worcester, MA)
- …team is expanding across sites to support this growth. We are currently hiring a Call Center Representative based in Worcester MA. This position will have ... insurance starts on first day of employment. + Health center pays 80% of medical insurance premiums. + Includes coverage for same-sex domestic partners and… more
- TEKsystems (Boston, MA)
- …experience in medical settings (hospitals, clinics, practices) + Not advertised as a call center role - this is a healthcare support position + Candidates ... medical contacts + Use internal systems to identify on- call providers and contact details + Maintain high ...must be comfortable working onsite Work Environment + Onsite call center supporting 5 major hospitals and… more
- Beth Israel Lahey Health (Brookline, MA)
- …procedure areas (including gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center , Boston. Our first commitment is to provide ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Beth Israel Lahey Health (Boston, MA)
- …in, registration, and verification of demographic and fiscal information according to medical center policies and procedures and utilizing hospital computer ... from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic...exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional… more
- Humana (Boston, MA)
- …complex benefit questions, resolving issues, and educating members. **This is a high-volume call center setting, which can be stressful at times.** + **Handles ... on each call while providing a perfect call experience. The Medicare Inbound Contact Representative ...inbound calls daily from members in a fast-paced inbound call center environment.** + Records details of… more
- Humana (Boston, MA)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- Beth Israel Lahey Health (Burlington, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Commonwealth Care Alliance (Boston, MA)
- …is a plus. Required Experience: * At least six months recent experience in a call center environment * Currently or recently employed in customer service, public ... those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide a best-in-class service...also report to and receive daily instruction from contact center leadership. After training, the MSR will be expected… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing ... Administrative and/or customer service experience strongly preferred + Experience in call center /phone service setting preferred **KNOWLEDGE, SKILLS, AND… more
- Ricoh Americas Corporation (Medford, MA)
- …stand-by, or on- call availability. + Daily internal contact with service call center and parts department. + Regular external contact with customers ... **Field Representative I, Services Onsite Technician** **Position Profile** The...equipment issues. + Occasional stress due to high service call volume or dissatisfied customers. + Physical effort required… more
- Merck (Boston, MA)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of contact for...diverse set of health care locations that they will call upon in order to execute their role including:… more
- The Cigna Group (Boston, MA)
- …of Pharmacy technician experience required. + Excellent Data entry skills required. + Call center experience preferred, not required + An empathetic and ... a family come true! As a Pharmacy Technician Senior Representative , you will use your data entry skills to...join us? + Health coverage effective day 1 (including medical , dental, vision) + Holiday, PTO and OT pay… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Essential Responsibilities:** Answers, screens and processes a high volume ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong typing… more
- Dentsply Sirona (Waltham, MA)
- …**Years and Type of Experience** : + At least 2 year of Customer Service Call Center support or equivalent. + Experience in/or appreciation for the dental ... and oral health products as well as other consumable medical devices under a strong portfolio of world class...is looking for an experienced and talented Customer Service Representative to join our team. This individual will be… more
- Beth Israel Lahey Health (Boston, MA)
- …in a polite and courteous manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections. When needed, ... from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic...exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional… more
- Beth Israel Lahey Health (Boston, MA)
- …may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong ... comprehend and converse in English to communicate effectively with medical center staff, patients, families and external...exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional… more
- Beth Israel Lahey Health (Winchester, MA)
- …in, registration, and verification of demographic and fiscal information according to medical center policies and procedures and utilizing hospital computer ... from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic...exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional… more
