- United Site Services (Westborough, MA)
- …teamwork, and excellence in every aspect of our business. **Primary Purpose** The Senior Project Manager drives the planning, coordination, and execution of ... transparently reported. Through disciplined execution practices and stakeholder alignment, the Senior Project Manager ensures initiatives are delivered on time,… more
- Posh AI (Boston, MA)
- …we're revolutionizing the way financial institutions work - and we're looking for a Senior Revenue Operations Manager to help us scale smarter, faster, and more ... systems, and processes that align Marketing, Sales, and Client Success across the entire customer journey. If you thrive in ambiguity, love turning complexity… more
- Stratasys (Waltham, MA)
- Customer Success Manager Location: Waltham, MA,...CRM/data tools is a plus. + Willingness to travel to customer sites as needed. _This is a senior ... bring agility to manufacturing and supply chains, and improve patient care. **Software Customer Success Manager ** . This role is pivotal in ensuring our… more
- WuXi AppTec (Natick, MA)
- …pursue new business leads; follow up on critical issues, and aid in resolving customer inquiries. Assists marketing in delivering content and driving the success ... of new and existing services. This position will report to the Senior Director of Business Development, TIDES Discovery, and will help to support TIDES Discovery BD… more
- Ralliant (Boxborough, MA)
- …cannot wait to hear from you! We are seeking a **Technical Project Manager ,** responsible for providing action-oriented leadership to drive the delivery of our ... and when the situation allows, you may travel to customer sites to gain a better understanding and drive... sites to gain a better understanding and drive success . Qualifications: + 5+ years' industrial manufacturing experience, resulting… more
- Zscaler (Boston, MA)
- …cement our position as the world leader in cloud security. Sales, Customer Success , Sales Enablement, Solution Architects, Business Development, Transformation, ... cloud transformation to the world. We're looking for a Senior Partner Business Manager to join our...Qualifications):** + Internet security and networking skills experience + Success selling complex solutions in both sell to and… more
- Posh AI (Boston, MA)
- The Role We're looking for a Senior Product Manager to own the vision, strategy, and execution of Posh's shared platform and Knowledge Management System ... : You are the strategic driver of the Knowledge Management System-its roadmap, success metrics, and long-term evolution. Define the Vision : Set the direction for… more
- Red River (Lexington, MA)
- …who are open to an environment based on this teamwork and shared success . Our team works directly with our clients to create innovative solutions, challenge ... clients top of mind to foster individual and organizational success . Interested candidates must possess a desire for growth...around you successful. **We are seeking a seasoned** **Program Manager - ITSM** **to lead the delivery of managed… more
- iCIMS (Boston, MA)
- …across all engagements. + Project sponsor larger enterprise engagements and align with customer project sponsors to ensure shared success + Monitor project ... **Job Overview** We are seeking a strategic and experienced Manager , Project Management to lead a team responsible for...executive presence and the ability to collaborate effectively with senior stakeholders and customer executives. + Proven… more
- BC Platforms (Somerville, MA)
- …Associate Director/Director, Sales Life Science Individual contributor role from professional to mid- senior or senior level Location: US East-Coast (EST time ... discussions and negotiate commercial and contractual terms Identify and develop senior -level relationships in new and existing markets Research complex organizations… more
- Commonwealth Care Alliance (Boston, MA)
- …Lead ongoing communication efforts, working closely with Provider Communications Manager , to keep providers informed of organizational objectives, regulatory ... improvements, and enhance provider satisfaction and performance. - Partner with senior leaders to communicate resolution and outcomes and drive cross-functional… more
- Parexel (Boston, MA)
- …and challenges + Pro-actively proposing and/or delivering relevant actions contributing to the success of the study/project and risk mitigation + Creating a sense of ... sponsorship as needed with the support of the designated Senior Medical Director/ Global Head of TA (as appropriate)...Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Acxiom (Boston, MA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- NTT America, Inc. (Boston, MA)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- Cole-Parmer (Franklin, MA)
- …portfolio, as well as partnering with internal teams to ensure final product exceeds customer expectations. The Senior Product Manager will be responsible ... FLSA Status (Exempt/Non-Exempt): Exempt FLSA Status (Exempt/Non-Exempt Position Summary: The Senior Manager , Global Product Management for Molecular Diagnostics… more
- Microsoft Corporation (Boston, MA)
- …deployment and workload expansion for high-value customer scenarios. **As a Senior Technical Program Manager ** , you will oversee programmatic engagements ... CE&S is responsible for all up services across the company, including consulting, customer success , and support across Microsoft's portfolio of solutions and… more
- Navient (Boston, MA)
- …about our mission, read more below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of ... Performance Marketing.** **As the Senior Lifecycle Marketing Manager , you will:** +...lifecycle marketing through new channels and capabilities. + Own customer journey development, including strategy, creative briefing, audience segmentation,… more
- TD Bank (Boston, MA)
- …transformation efforts that are both customer -centric and operationally sound. The Senior Manager role will focus on embedding Governance & Control ... critical to success in this role. The Senior Manager , Governance & Control oversees and...North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses… more
- MongoDB (Boston, MA)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... critical project issues, providing timely updates and recommendations to senior management Risk Management and Issue Resolution + Take...with 1-2 years of management experience, preferably in a customer success or account management capacity +… more
