- CompuCom (Boston, MA)
- …Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Customer Service Delivery Manager to join our team. The Service Delivery ... expectations of the internal/external customer experience by overseeing the Service Delivery performance of service ...failures and improve quality. + Acts as the functional manager for all service management processes, being… more
- Cognizant (Boston, MA)
- ** Service Delivery Manager ** **Hybrid - Winston Salem, NC** **Overview:** Our Cognizant leadership team working with Clients is currently seeking Ops ... manager to join our established Customer Service ...improvement opportunities . Identify and drive opportunities to enhance service delivery and Customer experience . Present… more
- Ensono (Boston, MA)
- Senior Service Delivery Manager - East Coast preferredRemote - United StatesJR011749 **Primary Responsibilities:** + Acts as a client advocate and a point of ... escalations for client service delivery needs. + Coordinates internally across Ensono with cross-functional teams to ensure the relationship and services levels… more
- Cushman & Wakefield (Boston, MA)
- …strategic vision of special projects and as requested by fee-earners and broader Service Delivery teams. The Marketing Manager is ultimately accountable ... delivery ) for alignment and support of market-specific business objectives, include Service Delivery , Operations and fee-earners as required + People… more
- Diversified (Boston, MA)
- …between the client and Diversified. Working closely with our onsite team and our Service Delivery Manager you will hold multiple responsibilities, similar to ... Support Technician reports internally to client audio visual managers and Diversified's Service Delivery Manager . What do we require from you? + Familiarity… more
- Ensono (Boston, MA)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- Manulife (Boston, MA)
- …cash and trade reconciliation. + Experience in the US marketplace as a Plan Implementation Manager and or Ongoing Service Delivery leader. + Proven knowledge ... set-up and investment mapping of client assets. Additional responsibilities to manage ongoing service delivery and internal controls will also apply. The PIM… more
- Deloitte (Boston, MA)
- Position Summary Application Operations/Senior Manager /Specialist Leader-AI & Engineering Join our AI & Engineering team in transforming technology platforms, ... transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Engineering… more
- Wellington (Boston, MA)
- …responsibilities include: + Strategy setting: Builds and implements ongoing strategic client service delivery strategy, in partnership with Client Service ... those of our clients. **About the Role** **Position** The Manager for the Business Operations & Strategic Delivery...our strategic client program, working closely with the Client Service Director to partner with regional teams to drive… more
- Deloitte (Boston, MA)
- Deloitte + Delivery Excellence Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, ... Intersect with various functions including sales, legal, finance and delivery to act as a strategic advisor to help...negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including ability… more
- IBM (Boston, MA)
- …positively impact the world around us. **Your role and responsibilities** As a successful Delivery Manager in Technology Expert Labs, you will lead a team of ... a high-performing team: Cultivating teamwork and problem-solving while working under delivery expectations and deadlines. *Empathy and Service Skills:… more
- Amazon (Boston, MA)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... and industries. Key job responsibilities As an experienced technology program/project manager , you will be responsible for: * Leading and managing complex… more
- Datavant (Boston, MA)
- …sources of de-identified real world data (eg, claims). As the Retrieval Solutions Delivery Manager , you will be responsible for the successful execution of ... Own execution of record retrieval projects for LS customers, ensuring smooth delivery and customer satisfaction. Drive project scoping to ensure customers and… more
- Sanofi Group (Cambridge, MA)
- …experience in oncology or specialty therapeutics, with a strong focus on patient-centric service delivery . **Why Choose Us?** + Bring the miracles of science ... **Job Title:** Senior Director, Radioligand Therapy Delivery and Customer Service **Location:** Cambridge,...and globally. This role reports directly to the **General Manager , US and Global Brand Lead, Oncology Radioligands** ,… more
- Cambridge Health Alliance (Cambridge, MA)
- Nurse Manager - PACE Elder Service Plan...* Experience with home care, clinic triage, and/or PACE service delivery preferred * Proven leadership and ... to lead clinical operations and drive excellence in care delivery within our PACE program. The Nurse Manager...Manager will play a critical role in clinical service planning, business performance, quality improvement, and team leadership.… more
- North Coast Seafoods (Boston, MA)
- The Delivery Driver position at North Coast will be responsible for loading, unloading and delivering product from our warehouse for local delivery . This will ... on the production floor, sorting and packing product for delivery . This position requires dependability and someone who is...and on time. This position reports to the General Manager . Duties & Responsibilities + Deliver product to specific… more
- MIT Lincoln Laboratory (Lexington, MA)
- …MIT Lincoln Laboratory is seeking a visionary and experienced ServiceNow Product Manager /Owner to lead and drive the next phase of our ServiceNow journey. ... transformative initiative that builds on the success of our Information Technology Service Management (ITSM) module implementation. We are expanding the platform to… more
- Parker Hannifin Corporation (Woburn, MA)
- Customer Service Manager Location : Woburn, MA, United States Job Family : Customer Service Job Type : Regular Posted : Apr 2, 2025 Job ID : 56089 Back to ... : responsible for leading all aspects of non-technical customer service including order management process, due dates/ delivery ,...cannot be handled over the phone to the technical service manager Inside Sales: responsible for team… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …suffering from serious cardiopulmonary and respiratory conditions. Job Summary The ITSM Manager is responsible for the ownership and management of IT Service ... deployment and evangelization of ITSM and its related processes: Service Desk, Incident Management, Request Fulfillment, Problem Management, Configuration… more
- Beth Israel Lahey Health (Boston, MA)
- …to a Nurse Director, but also takes direction from the Labor and Delivery Clinical Advisor and Registered Nurses. Responsible for providing support to surgical team ... functions as an integral member of the unit-based care delivery team by performing a variety of technical components...technologists in the United States Military or Public Health Service . 5. Holds and maintains a certified surgical technologist… more