- Beth Israel Lahey Health (Boston, MA)
- …team, you're not just taking a job, you're making a difference in people's lives.** Service Response Center Representative - Per Diem **Job ... of a wide variety of service requests from the customers of the Service Response Center to the staff of the department that the SRC serves. This… more
- Milford Regional Medical Center (Milford, MA)
- …or holidays Statement of Purpose: The primary function of the Customer Service Representative is to handle incoming patient-related calls, address patient ... billing questions and concerns by conducting appropriate research and by providing a response in a timely and professional manner. Works closely with the billing… more
- CDM Smith (Worcester, MA)
- …in leadership roles in professional societies and associations. **Job Title:** Client Service Leader - Disaster Mitigation, Response & Recovery **Group:** WAF ... existing portfolio with the US Government and State Agencies nationwide. As a full- service firm, CDM Smith has been providing these services for over 30 years… more
- Evolent (Boston, MA)
- …classroom environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - ... for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a...to identify specific questions or issues to provide appropriate response and type of assistance the customer needs while… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. **Knowledge:** ... a high-level of patient satisfaction with regard to customer service , quality of food, accuracy of menu, timeliness of...manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections.… more
- Beth Israel Lahey Health (Needham, MA)
- …and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. + **Knowledge:** Ability ... a job, you're making a difference in people's lives.** The Practice Representative will support Healthcare Associates (Primary Care Services) at Beth Israel… more
- Beth Israel Lahey Health (Chestnut Hill, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. **Knowledge:** Ability ... a difference in people's lives.** We are seeking a full-time Practice Representative (40 hours/week, day shift, Monday through Friday) to support the Dermatology… more
- Children's Hospital Boston (Boston, MA)
- …and scheduling issues. + Responds to patient's needs, and situations requiring escalated service response . + Training: + Participates in the development of ... internal folks are not eligible for sign on bonus) This Sr. Patient Experience Representative in the Pediatric Pain Rehabilitation Center is 100% in office… more
- Beth Israel Lahey Health (Milton, MA)
- …and data accurately and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong typing skills ... Rotating Weekend coverage (every-other Saturday and Sunday). The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH… more
- Beth Israel Lahey Health (Brookline, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center , Boston. Our first commitment is to provide compassionate, world-class… more
- The Cigna Group (Boston, MA)
- …patients' dreams of having a family come true! As a Pharmacy Technician Senior Representative , you will use your data entry skills to ensure patients receive the ... required. + Excellent Data entry skills required. + Call center experience preferred, not required + An empathetic and...obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps… more
- Beth Israel Lahey Health (Burlington, MA)
- …patient insurance coverage using real time eligibility (RTE); reviews the insurer's response to each verification request and takes appropriate action based on this ... response . 20. Applies the appropriate guarantor and insurance to...Maintain strict adherence to the Lahey Hospital and Medical Center (LHMC) Confidentiality policy. 23. Incorporate LHMC Standards of… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …to ensure adequate coverage and most effective, efficient use of Contact Center Triage Consultants + Possesses strong customer service skills, knowledge ... peer-to-peer learning forums. + Serves as first level of response for issues requiring escalation by the Triage Supervisors...service standards + Oversees functions of Customer Contact Center to include assigning staff shifts and schedules and… more
- Fresenius Medical Center (Stoneham, MA)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through...by physician order or as directed. + Monitor patients' response to dialysis therapy and report any unusual findings… more
- Fresenius Medical Center (Boston, MA)
- …performed in accordance with Fresenius Kidney Care and applicable contractual service policy, procedures, standards of nursing practice, state and federal ... Performs the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of… more
- Fresenius Medical Center (Wellesley, MA)
- …and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program ... to ensure stable treatment therapy as indicated. + Assesses patients' response to hemodialysis treatment therapy, making appropriate adjustments and modifications to… more
- Fresenius Medical Center (Medford, MA)
- …Kidney Care, policy, procedures, standards of nursing practice, applicable contractual service agreements, state and federal regulations. . Performs all essential ... Performs the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of… more
- Fresenius Medical Center (Stoneham, MA)
- …and acknowledged in the Medical Record + Initiates or assists with emergency response measures. + Delegates appropriate tasks to direct patient care staff including ... + Supports and promotes the FMCNA's mission, vision, values, and customer service philosophy. + Performs all other duties as assigned by supervisor. **PHYSICAL… more
- Beth Israel Lahey Health (Boston, MA)
- …any special needs or requests of patients or nursing to the Customer Service Representative and/or managers (ie education, food consistency changes, food ... supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. Knowledge: Ability… more