- GAP Solutions Inc (Boston, MA)
- …as necessary to augment federal staff. **Position Objective:** The Sr . Customer Service Representative (CSR) will provide senior -level intake, analysis, and ... Homeland Security Investigations (HSI) Tip Line, a 24/7/365 national center for reporting criminal or suspicious activity. Sr...**Minimum of** **5 years of specialized experience** **in a contact center environment handling inbound calls of… more
- Principal Financial Group (Boston, MA)
- …and real-time rendering. + Experience building or integrating with enterprise contact center platforms (eg, Genesys, OnceHub) and conferencing layers. ... **What You'll Do** We're looking for an experienced, Senior Software Engineer to join our Workplace Personal...years of experience in software engineering, with experience in customer engagement, AI chatbots, CRM, or advisor platforms is… more
- GAP Solutions Inc (Boston, MA)
- …diploma required.** + **Minimum of** **three (3) years specialized experience** **in a contact center environment answering and responding to inbound calls of ... and researching multiple databases.** + **Operating effectively in a high-volume contact center environment.** + **Multitasking, including data entry and… more
- GAP Solutions Inc (Boston, MA)
- …of program or project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations** **of comparable size and ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...managing overall program execution, and leading a team of Sr . and Jr. Customer Service Representatives. The… more
- GAP Solutions Inc (Boston, MA)
- …years of experience in program or project support, including 3+ years in contact center , law enforcement intake, or operations support environments** + ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...incident reporting. + Provide direct supervision and mentoring to Sr . and Jr. Customer Service Representatives as… more
- iCIMS (Boston, MA)
- …+ Strong executive presence and the ability to collaborate effectively with senior stakeholders and customer executives. + Proven ability to implement ... cross-functional alignment. The Project Management team operates at the center of a collaborative ecosystem, partnering closely with Implementation, Integrations,… more
- Robert Half Finance & Accounting (Stoneham, MA)
- Description Our client is a Community Bank and Looking to bring a Sr Customer Contact Center Specialist to the team! About the Role: In this multifaceted ... maintenance, and digital banking tools, contributing to our mission to elevate customer experiences. Your ability to work independently and with precision will help… more
- Citizens (Medford, MA)
- …+ 2+ years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service, and Contact center experience a plus + Team ... to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr . Specialist. In this role, you'll play a crucial part in safeguarding… more
- Amazon (Boston, MA)
- …businesses. The ideal candidate has enterprise sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and ... the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space....stakeholders. This offering was built in direct response to customer feedback and seeks to address daily pain points… more
- Lumen (Boston, MA)
- …one or more of the following telecommunications or technology platforms: network, edge, contact center , voice, security, media & entertainment, AI + Ability to ... to create Lumen Validated Designs and solutions that address customer needs and industry use cases. The Sr Lead Solution Architect will be a key member of… more
- Amazon (Charlton, MA)
- Description Our Sr . Operations Managers responsible for all budgetary, people development and operations objectives. The Sr . Operations Managers is responsible ... employee relations and building leadership bench strength within the Fulfillment Center . Responsibilities: * Drives creation of quality initiatives, process change… more
- Children's Hospital Boston (Boston, MA)
- 81870BRJob Posting Title:Admin Sr Patient Experience Representative- Cardiovascular GeneticsDepartment:CardiologyAutoReqId:81870BRStatus:Full-TimeStandard Hours per ... Week:40 Job Posting Category:AdministrationJob Posting Description:Position summary The Center for Cardiovascular Genetics at Boston Children's Hospital is committed… more
- Beth Israel Lahey Health (Boston, MA)
- …limited to:** 1. Works with Facilities management team and/or directly with medical center senior management, as appropriate, to develop conceptual design from ... of space planning and budget. 2. Participates with Department Management, senior administrators and User Representatives in project program planning, budget… more
- Beth Israel Lahey Health (Boston, MA)
- …social work and/or medical staff to obtain community resources for Medical Center patients and families. Within developed area of expertise, provides orientation and ... and families. The Community Resource Specialist will be an active member of the Center for Violence Prevention and Recovery (CVPR) and will be a contributor to Team… more
- Jacobs (Boston, MA)
- …drawings and specifications, conduct site visits, review technical documents, occasional customer contact and integration of Owner specific installation ... environment and who also enjoys working closely with clients in the Data Center market, this opportunity is for you! At Jacobs our Telecommunication Engineers work… more
- Otis Elevator Company (Canton, MA)
- …**Location:** OT155: DKB - BOSTON, MA 115 Shawmut Road, Canton, MA, 02021 USA ** Senior New Equipment Supervisor, Field Service** Would you like to join a truly ... Opportunity? Otis is growing and we are recruiting a talented Modernization Senior Supervisor to take responsibility for the leadership and management of volume… more
- Cardinal Health (Boston, MA)
- …corporate relationship management, serving as the primary internal site contact , meticulously tracking program financials, coordinating contract renewals, and ... that drive business value. + Consult directly with US Medical Distribution Senior Leadership to define and align on project objectives with significant long-term… more
- Amazon (Boston, MA)
- …of integrating complex and systemic technical products and solutions which enable your customer base to work more efficiently. In this role you will be responsible ... building relationships with Amazon Engineering and operations teams and influencing senior leaders. Responsibilities Include: * This person will manage multiple… more
- Rubrik (Boston, MA)
- …business requirements of assigned customers. + Makes technical and sales presentations to customer 's technical staff and senior management. + Serves as a trusted ... sales calls + Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. **Preferred… more
- Otis Elevator Company (Canton, MA)
- …Opportunity?** Otis Elevator Company is searching for a highly motivated Senior Manager, Service Operations for the **Northeast** **Operating Area** to provide ... in designated territory + Investigate and resolve all critical customer issues with the use of Otis and non-Otis...Drive a safety culture throughout territory through communication, discipline, recognition and training **What you will need to be… more
