- Baltimore City Community College (Baltimore, MD)
- …with current trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves ... IT Helpdesk problem calls for campus, administrative, and off-campus instructional...II to setup and configure computers. + Assist Audio/Visual Specialist by delivering smart stations to classrooms. Troubleshoot remote… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service in ... + Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +...and improve services. + Review and recommend revisions to IT policy and procedures. + Setup and troubleshoot mobile… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Job Description:** Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting ... None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology ( IT ) Support,Remote Access,Remote Support,Technical Support **Experience:** 1 + years… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …Records and National Security Division. As a Supervisory Information Technology Specialist , you will direct, coordinate, and provide oversight and guidance to ... initiatives and critical work and provide guidance for an IT program or major program segment which has significant...Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits… more
- Guidehouse (Bethesda, MD)
- …to Obtain Public Trust **What You Will Do:** + Provide 1st and 2nd level IT support to the NLM and external community. + Troubleshoot and resolve hardware, software, ... access, or related issues. + Create tickets and document all activities in helpdesk ticketing systems. + Escalate more complex problems or unresolved issues to next… more