- Jackson National Life Insurance Company (Lansing, MI)
- …and apply through Jobs Hub._** **Job Purpose** **Provides world-class customer service and support to business partners, customers, internal associates and other ... technology-based applications simultaneously. + Identifies and resolves basic customer service issues; escalates issues for resolution as necessary. + Drafts… more
- Acxiom (Lansing, MI)
- …Skilled in client engagement, active listening, and solution-based selling. + Client Advocate : Champion client needs and ensure benefit realization ... Are you passionate about building strong, consultative client relationships and driving business growth? This is a role for a collaborative, strategic client … more
- Acxiom (Lansing, MI)
- …build trust-based relationships with clients, and colleagues across all levels. + ** Client Advocate :** Represent and champion the interests, needs, and concerns ... The Client Partner Senior Director serves as the primary...Acxiom product use and clients are maximizing value from product/ service investments. Handles escalations and coordinate across functional areas… more
- Prime Therapeutics (Lansing, MI)
- …and client priorities; work with Employer Account Manager to ensure member and client service excellence and satisfaction + Lead client meetings as ... deliverables + Establish key internal relationships in order to advocate for client interests and help drive...of education and/or work experience + 7 years of client service experience to include 5 years… more
- Nelnet (Lansing, MI)
- …to existing clients. + Work closely across FACTS Operations and Technical teams to resolve client related problems and issues. + Advocate for client needs, ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...with other departments (eg, RVP's, Account Managers) to create client strategy to leverage FACTS best practices and to… more
- Lincoln Financial (Lansing, MI)
- …maintain relationships with contacts at client organizations, ensuring clients' overall service requirements are satisfied. + You will advocate on the ... strengthening relationships with internal and external customers, analyzing various aspects of our service offering and being an advocate on behalf of the… more
- SitusAMC (Lansing, MI)
- …provide feedback in prospective client and internal documentation + Manage time to Service Level Agreements agreed to with client + Manage tasks related to ... best and most passionate people come to transform our client 's businesses and their own careers. Whether you're a...Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every… more
- Origami Brain Injury Rehabilitation Center (Mason, MI)
- …the documentation of those activities. DSP will serve as a resource and advocate for clients. DSP will maintain facility cleanliness standards. Excellent customer ... service is provided to clients and other stakeholders at...to the daily schedule. + Maintain working knowledge of client location, level of engagement and utilize proper intervention… more
- Confluent (Lansing, MI)
- …One Team. One Data Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program or are looking for a ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective...ability to deal with critical customer situations + Strong service delivery, time, project and priority management skillsExperience in… more
- H&R Block (Holt, MI)
- …H&R Block + Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District ... + Serve as point of contact for onsite escalated client service concerns + Ensure clients are...financial wellness needs. + Employee Assistance Program with Health Advocate . + Wellbeing program, BetterYou, to help you build… more
- H&R Block (Lansing, MI)
- …tax office associate positions + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are ... transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we… more
- Confluent (Lansing, MI)
- …a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective of this role is to ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- State of Michigan (Lansing, MI)
- …and ensure documentation is sufficient to inform DTMB management and the supported client agency of impacts and risks. The employee will also actively lead the ... quality assurance and implementation of assigned client agency IT strategic direction and planning, as well...and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support… more
- SitusAMC (Lansing, MI)
- SitusAMC is where the best and most passionate people come to transform our client 's businesses and their own careers. Whether you're a real estate veteran, a ... growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but… more
- Cardinal Health (Lansing, MI)
- **_What Account Management contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through ... Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, ...with customer to take alternative actions as needed + Advocate for customer and partner across Cardinal Health servicing… more
- State of Michigan (Lansing, MI)
- …Are Looking For: We are looking for a person who understands the value of public service and wants to help us meet the needs of our citizens and someone who embraces ... updates and modifications within n-tier web application and web service environment. Functions include but are not limited to...systems. These responsibilities have a critical impact on the client and the success of large, highly visible software… more
- State of Michigan (Lansing, MI)
- …will also prepare, with supervision, settlement memorandum with recommendations to the client , and assist as necessary in counseling and advising the client ... our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's… more
- Prime Therapeutics (Lansing, MI)
- …and/or exceeded; instill a culture of compliance, accountability, and superior service within the Government Programs organization; establish team level performance ... including growth and positive P&L results; participate in existing and prospective client meetings in collaboration and close partnership with Prime's Sales Team to… more
- SitusAMC (Lansing, MI)
- SitusAMC is where the best and most passionate people come to transform our client 's businesses and their own careers. Whether you're a real estate veteran, a ... Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every...Collaborate with Delivery teams to understand and meet the client requirements + Drive the development and implementation of… more
- SolomonEdwards (Lansing, MI)
- …talented, committed, collaborative individuals who can help us deliver exceptional client service . For more information, visit SolomonEdwards Position Summary: ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and...in a call center environment as a customer success advocate . - Answer high-volume, inbound calls or texts from… more