- Morley (Lansing, MI)
- …This position starts at $13 per hour. **_What to Expect_** As a Customer Service Representative at Morley, you'll help customers, groups and providers ... polite language and appropriate grammar / punctuation + Follow quality standards when handling communications + Check subscriber plans...diploma or equivalent + One or more years of customer service experience (previous call center work,… more
- Morley (Lansing, MI)
- …position starts at $13 per hour. **_What to Expect_** As a Work at Home Customer Service Advisor at Morley, you'll help customers, health care providers and ... Requirements_** + High school diploma or equivalent + Two or more years of customer service experience (previous call center work, retail, restaurant, fast food,… more
- GCG (Lansing, MI)
- **Overview** **GCG is currently looking for a Customer Service Account Manager to join our team at GCG's Leominster, MA location!** In this role, you will serve ... measuring the division's delivery performance and maintaining ISO 9001 documents for the Customer Service function. **Schedule:** 8:00am to 5:00pm EST or CST,… more
- Jackson National Life Insurance Company (Lansing, MI)
- …appropriate. **Other Duties** + Assists staff with the processing of transactions and customer service support as business needs dictate. + Performs other duties ... improve service delivery through process optimization as well as customer and associate experience, ownership and execution of process changes, and effective… more
- Red River (Lansing, MI)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Walgreens (Lansing, MI)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- UKG (Lansing, MI)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- Lincoln Financial (Lansing, MI)
- …reinstatements. * You will handle transfers of payments as needed and provide customer service to internal/external stakeholder, recognizing what needs to be ... are excited to bring on a Premium & Billing Service Processor to join our Group Protection Operations Team...done to meet the customer needs and demonstrate flexibility and responsiveness to create… more
- Jackson National Life Insurance Company (Lansing, MI)
- …to Workday and apply through Jobs Hub._** **Job Purpose** **Provides world-class customer service and support to business partners, customers, internal ... Utilizes multiple technology-based applications simultaneously. + Identifies and resolves basic customer service issues; escalates issues for resolution as… more
- Walmart (Lansing, MI)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- Highmark Health (Lansing, MI)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Walgreens (Lansing, MI)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by… more
- Walmart (Lansing, MI)
- …18 years of age or older. 6 months retail experience AND 6 months customer service experience. **Preferred Qualifications ** _Outlined below are the optional ... **Position Summary ** **What you'll do ** Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Walmart (Lansing, MI)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- Consumers Energy (Jackson, MI)
- …Compliance (MPSC, NERC/FERC, EGLE, Etc.), policy and procedure applications, quality control systems, workplan adherence, customer interfaces, and storm ... reliability, environmental constraints and is the subject matter expert on policy , procedures, and specifications of field work for maintenance and construction… more
- Fresenius Medical Center (East Lansing, MI)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation ... safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to… more
- Humana (Lansing, MI)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when ... & change. This body of work will span Sales programs that touch people, policy , process & technology. **Typical responsibilities will include but not limited to:** +… more
