- Consumers Energy (Jackson, MI)
- …those that qualify). **General Summary of Job Responsibilities** The Director of Digital Operations is responsible for the strategy, execution and operations of all ... customer facing digital channels. This includes our customer facing traditional website,...native mobile application (app). This role will optimize the digital self-service transactions that account for more than 80%… more
- Lumen (Lansing, MI)
- …journeys, leading a multidisciplinary team, collaborating with various departments, optimizing digital experiences working with both Product and Ops Readiness ... Collaboration: Partner with IT, UX/CX, Product, Sales and other Ops functions to deliver cohesive and effective digital... Ops functions to deliver cohesive and effective digital experiences + End-to-End Digital Optimization: Utilize… more