• Service Desk Analyst

    State of Michigan (Lansing, MI)
    Service Desk Analyst Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/5117087) Apply  Service Desk Analyst Salary $45,000.00 ... Services Manager, and supervised by the Service Desk Supervisor, the Service Desk Analyst serves as the first point of contact for Senate end users… more
    State of Michigan (10/22/25)
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  • Bilingual (Spanish/English) Service

    CAI (Lansing, MI)
    Bilingual (Spanish/English) Service Desk Analyst **Req number:** R6465 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is ... in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will be responsible for receiving requests from… more
    CAI (10/23/25)
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  • Tier 3 Data Quality Help Desk

    GovCIO (Lansing, MI)
    **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The ... Help Desk Analyst supports the IAM Operations and...Help Desk Analyst supports the IAM Operations and Maintenance team by... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
    GovCIO (10/21/25)
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  • Customer Service Quality Policy…

    ASM Research, An Accenture Federal Services Company (Lansing, MI)
    …Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time ... of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and finalizes quality documentation and… more
    ASM Research, An Accenture Federal Services Company (10/10/25)
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  • Analyst , Application Support

    Evolent (Lansing, MI)
    …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred To ensure a secure hiring… more
    Evolent (10/10/25)
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  • ITM 14- Process Management Manager

    State of Michigan (Dimondale, MI)
    …resume and cover letter. 06 How many years of experience do you have as an analyst in an IT Service Desk enterprise equivalent to an Information Technology ... than 5 years 07 If you indicated you have experience as an analyst in an IT Service Desk enterprise equivalent to an Information Technology Infrastructure or… more
    State of Michigan (10/22/25)
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