- Edward M. Kennedy Community Health Center, Inc. (Worcester, MA)
- …team is expanding across sites to support this growth. We are currently hiring a Call Center Representative based in Worcester MA. This position will have you ... you enjoy helping people? Edward M. Kennedy Community Health Center is one of the largest community health centers...and development of each employee. We are an equal opportunity employer and embrace the richness of the diversity… more
- Fenway Health (Boston, MA)
- Medical Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Medical Job Type Full-time Description Under the ... supervision of the Medical Call Center Manager, the Medical ...responsible for supervising personnel, communicating regularly with staff, identifying opportunities to improve the patient experience, ensuring adequate staffing… more
- Fenway Health (Boston, MA)
- Medical Call Center Representative Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Patient Services Job Type Full-time Description ... Under direct supervision of the Medical Call Center Manager, the Medical ...Representative will provide patients with superior access by creating opportunities for patients to have their needs, preferences, and… more
- Kelly Services (Canton, MA)
- …has partnered with a premier Insurance company that is located in Canton, MA. ** Call Center Representative - ** Take incoming calls from clients and agents. ... Office skills and customer service skills. 2 years of call center experience is required. Hours for...Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs… more
- WM (Foxborough, MA)
- …+ Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and ... concise and accurate information. + Listens for and identifies opportunities to cross sell additional products and services. +...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- ARAMARK (Boston, MA)
- **Job Description** Aramark Healthcare+ is seeking a Call Center Manager at Boston Children's Service Response Center in Waltham, MA. The Call Center ... may be assigned without formal notice. **Qualifications** **Experience in a hospital call center environment preferred** + EPIC experience preferred + Microsoft… more
- Beth Israel Lahey Health (Boston, MA)
- …by answering, screening and processing a high volume of incoming calls in a dedicated call center . This role will be working per diem, supporting the GI ... Call Center and it's onsite location is...Call Center and it's onsite location is at 20 Overland...more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity **… more
- Beth Israel Lahey Health (Boston, MA)
- …answering, screening and processing a high volume of incoming calls in a dedicated call center . The Patient Service Representative is supporting the GI Call ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- IQVIA (Northborough, MA)
- …this role provides strategic client management, coupled with virtual program call center oversight and management. _The information contained herein ... skill set that meet the requirements below for future opportunities Manages the relationships with the manufacturer and Affordability...overtime to limit company expenses + Monitor and verify call center staff phone calls with patients,… more
- Tufts Medicine (Boston, MA)
- …school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Duties and Responsibilities:** The duties and responsibilities ... office. + Answer calls that come in to the call center and dispatch these calls out...and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts… more
- Fallon Health (Worcester, MA)
- **Overview** **Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid time off, heath insurance and more..** The ... weeks of on-site training in Worcester, MA.** **The Great Opportunity :** It's an exciting time to join Fallon Health...professional work experience preferably in a customer facing inbound call - center setting. + The ability to multitask… more
- Randstad US (Worcester, MA)
- call center representative - hybrid. + worcester , massachusetts + posted june 5, 2024 **job details** summary + $19.99 - $20 per hour + temp to perm + associate ... and translation Skills: + Customer Service + Phones + Call Center + Office Support + Problem...company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities , no one works harder for you than Randstad.… more
- Waste Connections (Westborough, MA)
- **E.L. Harvey & Sons** is looking for a High Energy ** Call Center Representative** to join the team at our Hauling location in **Westborough, MA.** Previous ... serve. **Requirements:** + 2 years of Customer Service experience in a high call volume atmosphere. + Experience with Microsoft Word, Excel and E-Mail, proficient in… more
- Waste Connections (South Yarmouth, MA)
- **Nauset Disposal,** A Waste Connections Company is looking for a ** Call Center Representative** to join our team for the summer season in **South Yarmouth, ... including scheduling and pick up + Analyze account activity and suggest opportunities for service improvements to the customer. + Maintain appropriate files and… more
- ThermoFisher Scientific (Waltham, MA)
- …years of demonstrated experience in **Genesys Cloud CX** + Experience with contact center technologies (eg, ACD, Reporting, call routing, workforce management) + ... will join our diversified team to design, implement, and optimize contact center applications in Genesys Engage and Genesys Cloud! Your responsibilities will include… more
- TEKsystems (Boston, MA)
- …in a timely manner, in adherence to their goals + Document all call information according to standard operating procedures + Answer questions about products and ... information and other information as necessary based on customer call needs + Process orders, route calls to appropriate...solutions to take advantage of a new world of opportunity . We are a team of 80,000 strong, working… more
- Beth Israel Lahey Health (Lawrence, MA)
- …emergency rooms to ensure quality of care. + Partner and utilize administrator on call when needed. + Collect and record data and statistics for various reporting ... and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity ** **Employer/Veterans/Disabled** more
- Beth Israel Lahey Health (Westwood, MA)
- …solved by following clear directions and procedures and by identifying opportunities for process improvements. 3. **Independence of Action:** Ability to follow ... to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. **Knowledge:** Ability to… more
- Baystate Health (Holyoke, MA)
- …Health, a nationally recognized leader in healthcare quality and safety, and home to our Call Center . Baystate's Call Center , located in Holyoke, MA, ... opportunities + Top level Diversity & Inclusion **RESPONSIBILITIES:** The Call Center representative is responsible for receiving and responding to… more
- Navient (Boston, MA)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... access to thousands of scholarships to help students pay less. **The Contact Center Engineer position will report to the Director, Customer Experience.** **As the… more