- Merck & Co. (Boston, MA)
- …Manager to join the RaDS Product organization. The position will report to the- Lead of the Disease Biology and PharmTox Product Line. The ideal candidate will ... related activities, working closely with scientific partners.Product discovery, user experience and business analysis Conduct product discovery activities and rapid… more
- Lundbeck (Boston, MA)
- …company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with ... journey of growth! As a Psychiatry Account Manager, you lead the promotion of our psychiatry portfolio, executing sales...a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …team for you** . **Position Overview:** We are looking for an experienced and visionary Lead Customer Experience Marketing Program Manager to join the ... team. This role is crucial in enhancing the overall customer experience by working cross functionally (including...Development: Lead the creation and implementation of customer experience marketing strategies that align with… more
- Boston Mutual Life Insurance (Canton, MA)
- …**Reports To:** Manager- Technical and Production **FLSA Status:** Non-exempt **Department:** Customer Experience **Grade:** 14 All Boston Mutual employees who ... the workplace. + We are **_FOR_** providing a personalized customer experience to our policyholders and producers....and associates "better than where we found them." The ** Lead - Technical and Production** is a knowledgeable and… more
- Guardian Life (Boston, MA)
- …actions are critical to Guardian's revenue growth, risk management and customer experience . Guardian is seeking Tech Lead with a strong background in ... ** Lead Data Scientist** Guardian is on a transformation...data science capabilities that foster growth, competitive advantage, and customer satisfaction. **You Will:** Key Responsibilities + Build and… more
- Prime Therapeutics (Boston, MA)
- …other audiences. The director leads teams that consult, provide insights from voice of customer (VOC) and lead experience design and journey management ... tools used to gather and respond to customer feedback + Lead brand, customer and product experience improvements by enabling and managing closed-loop… more
- Pfizer (Cambridge, MA)
- …allow Pfizer CFCs to achieve productivity, engagement excellence and superior customer experience . The US Territory Optimization Lead role will function as a ... **ROLE SUMMARY** The US Territory Optimization Lead is a Commercial Operations role responsible for leading services that drive performance, engagement, scale,… more
- Leaffilter (Wilmington, MA)
- …industry. + Experience in customer service and/or sales. + Experience in lead generation, experiential marketing, and/or field canvassing. + ... assigned territory. + Manage a multi-team territory to generate customer lead generation. + Recruit, hire, train,...KPIs. + Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: + High school diploma or… more
- Staples (Framingham, MA)
- …collections strategy, manage a high-performing team, and ensure a best-in-class customer experience . **What You'll Be Doing** + Lead a team responsible for ... to defined goals and objectives. + Collaborate cross-functionally to resolve complex customer account issues. + Provide guidance on effective use of reconciliation… more
- Evolv Technology (Waltham, MA)
- …+ Deliver at least one roadmap initiative that improves system performance, reliability, or customer experience . + Lead the successful field testing of a ... The Elevator Pitch Evolv is seeking a dynamic Product Manager to lead the ongoing enhancement and sustainment of Evolv Express(R), our flagship walk-through weapons… more
- DoorDash (Boston, MA)
- …Role DoorDash is looking for a Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that...future is to build it. Creating solutions that will lead our company and our industry is what we… more
- Amazon (Boston, MA)
- …will identify the right sets of tools to build to achieve the best quality and customer experience . You will lead test automation efforts for critical and ... fusion, and machine learning to create a seamless, intuitive experience . We are passionate about innovation and continually push...will be run by multiple businesses in parallel. - Lead and actively participate in design review, test planning… more
- Eileen Fisher (Great Barrington, MA)
- …and allocate staff resources and scheduling to effectively drive sales, ensuring excellent customer experience and profitability. + Lead annual compensation ... strategic objectives of the company. Must have retail leadership experience . Business, Strategy and Vision + Develop and implement...playing an active role on the sales floor through customer engagement, ensuring the highest level of customer… more
- OSL Retail Services (Northborough, MA)
- …team player with a commitment to excellence, passion for sales, unwavering focus on the customer experience . You will lead by example and create an inclusive ... Overview We are seeking a Lead Mobile Expert to build a team of...location is delivering excellence in all aspects of the customer experience . You will display operational excellence,… more
- Zurich NA (Boston, MA)
- F&I Customer Service Team Lead 123256 Zurich...+ Associates Degree and 3 or more years of experience with Insurance and/or customer service knowledge ... is seeking an F&I Customer Service Team Lead to join our Finance & Insurance (F&I) team....Diploma or Equivalent and 5 or more years of experience with Insurance and/or customer service knowledge… more
- Burlington (Somerville, MA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Boston Public Schools (Boston, MA)
- …Freeport Bus Yard: 34 Freeport Street, Dorchester, MA The Monitors Unit Customer and Communications Lead works alongside Monitors Unit Operations Coordinators ... school bus monitor services. They will also be the lead on distributing communications across the ~750 FTE bus...field is preferred. + Minimum of 3 years of experience in customer service, office management, or… more
- Datavant (Boston, MA)
- …This is a highly visible, strategic role with significant influence over customer experience and business outcomes. **You Will:** + Lead a team of ... for healthcare. We are seeking an experienced Director of Customer Success to lead and grow a...Bring to the Table:** + 10+ years of relevant experience in Customer Success, Account Management, or… more
- Verndale (MA)
- Web Personalization & Experience Optimization Practice Lead At Verndale, we guide our clients to create more human experiences that drive business outcomes. We ... expand our Marketing Services practice, we're seeking a Web Personalization & Experience Optimization Practice Lead -an experienced strategist and builder who can… more
- Bank of America (Boston, MA)
- Sr. Lead Experience Designer - Bank of America Experience Design Charlotte, North Carolina;Seattle, Washington; San Francisco, California; Pennington, New ... preferences. Bank of America is looking for a Sr. Lead Experience Designer for an interdisciplinary product...Android), utilizing evaluative testing to refine and enhance the customer journey. + Lead , evaluate and benchmark… more
