- Maven AGI, Inc (Boston, MA)
- …executives & Advisors from OpenAI, Google, HubSpot, and Stripe. Position Overview: As a Customer Experience Manager (CXM) - Enterprise, you'll play a pivotal ... exceptional customer experiences. We've started by reimagining the enterprise customer experience with a support use case. We believe that today's support … more
- SourceWhale (Boston, MA)
- …Work in the UK, we're looking for an SDR Leader to continue this momentum. As our Customer Experience Manager , you'll be at the centre of driving the overall ... experience of our customer base with a... experience of our customer base with a focus on reactive technical support.... support and share best practices. Who You Are Customer Success or Technical Support experience the… more
- Keolis Commuter Services (Boston, MA)
- A transportation services provider is seeking a Manager of Parking Customer Experience in Boston. This role involves managing the Customer Experience ... quality training and adherence to operational standards. Candidates should have supervisory experience , a background in customer service, and an appreciation for… more
- Keolis Commuter Services (Boston, MA)
- Manager of Parking Customer Experience Salary Range: $84,000 to $91,322.50 annually The Manager of Parking Customer Experience is responsible for ... management. Ensure Senior Manager of Parking Operations and Customer Experience is updated daily on overall operations and timely conflict resolution.… more
- Menlo Ventures (Boston, MA)
- …teams. Your role is pivotal in enhancing the efficiency and efficacy of our customer experience processes, systems, and tools. Operating at both strategic and ... key projects and developments. QUALIFICATIONS Must haves 5+ years in high‑growth SaaS Customer Experience /Operations with direct experience in Customer … more
- SourceWhale (Boston, MA)
- A fast-growing recruitment technology company is seeking a Customer Experience Manager based in Boston. In this role, you'll handle inbound customer ... support, collaborate with product teams, and proactively drive customer success. Candidates should possess SaaS experience and strong communication skills. The… more
- Blue Trace (Boston, MA)
- …usage patterns, and engagement, intervening early to prevent churn. ABOUT YOU Previous Customer Facing Experience required: Success Manager , Renewals ... we are expanding our team to provide dedicated customer success support. The customer success manager will be a key role in driving the successful adoption… more
- Luxottica (Brockton, MA)
- …location. The ideal candidate will have over 4 years of management experience and a commitment to delivering exceptional customer service. Responsibilities ... include leading the team, managing store operations, and ensuring profitability. This role offers a competitive salary range of $80,757.60 - $144,389.12, along with various benefits including healthcare and employee discounts. Join a company that values your… more
- Genesys (Boston, MA)
- …and take ownership of their work. Join the team and create the future of customer experience together.**AI Sales Strategy Manager **## Job SummaryThe AI Sales ... initiatives and to strengthen field readiness. At Genesys, we are transforming the customer experience landscape with empathy, innovation, and the power of AI.… more
- Lids Inc (Danvers, MA)
- … Manager will oversee store operations, focusing on exceptional customer service while driving sales performance. Responsibilities include hiring and training ... team members, managing inventory, and ensuring compliance with company policies. Strong interpersonal and communication skills are essential, along with a commitment to fostering a fun and productive work environment. Salary range is $15,600 - $53,500… more
- Luxottica (Peabody, MA)
- …management PREFERRED QUALIFICATIONS Previous leadership in retail or customer service experience preferred The Multi Store Manager is the expected to work ... will deliver exceptional service through delivery of The Sunglass Hut Experience . The Multi Store Manager will consistently model all Sunglass Hut Experience … more
- Capital One (Cambridge, MA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer … more
- Viper Staffing Services LLC (Boston, MA)
- …Previous experience in sales, customer service, or related field Experience as asupervisor or manager Familiarity with CRM platforms Strong leadership ... (Hiring)Territory Sales Manager We are currently seeking to hire a Territory Sales Manager to join our team!Youwill be responsible for overseeing anddeveloping a… more
- Petco (Boston, MA)
- …people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. ... of managing a single Pet Care Center. The General Manager drives their business through a focus on people...to create the best possible partner, guest, and pet experience . As a leader of people & pet care,… more
- Bynder Inc. (Boston, MA)
- …team. Job Description: Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and growing ... customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely...book of business. What you bring: 7+ years of experience in customer success, account management, or… more
- Bynder (Boston, MA)
- …team. Job Description Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and growing ... customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely...book of business. What you bring 7+ years of experience in customer success, account management, or… more
- Bynder (Boston, MA)
- …join our talented team. Bynder is seeking an experienced and highly motivated Customer Success Manager with a strong background managing and growing ... customers using cloud-based marketing technology platforms. As a Mid-Market Customer Success Manager , you will work closely...book of business. What You Bring 5+ years of experience in customer success, account management, or… more
- Bynder Inc. (Boston, MA)
- …a strong understanding of how to scale activities to provide an optimal customer experience that retains and grows revenue. Hands‑on leadership style, ... and apply now to join our talented team. Bynder is seeking a highly commercial, customer -obsessed Manager of Customer Success to lead a team of Mid-Market… more
- Guardian Life (Boston, MA)
- Sr. Product Manager of Customer /Broker Reporting, Group Insurance page is loaded## Sr. Product Manager of Customer /Broker Reporting, Group ... id: R000108252We are seeking a highly skilled and motivated **Product Development Manager (PDM)** to focus on Customer /Broker reporting. This role will… more
- Creative Force (Boston, MA)
- …But don't just take our word for it. In the video below, Senior Director of Customer Experience Ian Mitchell provides an overview of the role, what makes a great ... we don't always hire the people with the most experience . Some of us have PhDs. Others have spent...to say, it is a role we take seriously. Customer Success Manager Self-Assessment: Normally, this is… more
