- Capital One (Cambridge, MA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer … more
- Capital One (Cambridge, MA)
- Senior Manager , Software Engineering, Full Stack - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has ... the status quo. As a Capital One Senior Software Manager you'll have the opportunity to be on the...You'll Do: Lead a team of developers with deep experience in distributed microservices, and full stack… more
- Bynder Inc. (Boston, MA)
- …team. Job Description: Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and growing ... customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely...book of business. What you bring: 7+ years of experience in customer success, account management, or… more
- Bynder (Boston, MA)
- …team. Job Description Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and growing ... customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely...book of business. What you bring 7+ years of experience in customer success, account management, or… more
- Guardian Life (Boston, MA)
- Sr. Product Manager of Customer /Broker Reporting, Group Insurance page is loaded## Sr. Product Manager of Customer /Broker Reporting, Group ... id: R000108252We are seeking a highly skilled and motivated **Product Development Manager (PDM)** to focus on Customer /Broker reporting. This role will… more
- Crunchr (Boston, MA)
- …lead business conversations with confidence through our product and solutions. The Customer Success Manager is our customers' partner, providing comprehensive ... support our customers with content insights to unlock the full potential of Crunchr. The total CS team consists...university degree. At least 5 years of relevant working experience (ideally customer -facing, HR-related and/or consulting roles).… more
- Cato Networks (Boston, MA)
- …a fast track to becoming the worldwide market leader - don't miss it! As a Cato Customer Success Manager , you will be a trusted advisor to our top customers ... to stay and grow with us and realize the full value of their investment in our technology. Develop...assessments, managing renewals and upsells. Requirements 5+ years of experience ideally in a Customer Success or… more
- Capital One (Boston, MA)
- Manager , Ontology and Data Modeling The role of the Manager of Ontology and Data Modeling is to develop, implement, and maintain enterprise ontologies in support ... of Capital One's Data Strategy. The Manager of Ontology and Data Modeling, as part of...comprehensive understanding of ontologies and optimized data models Leverage customer insights to influence priorities and roadmap development while… more
- Crayon (Boston, MA)
- …and expansion for a product that solves real problems. Proactively own the customer experience across their lifecycle - managing comprehensive account and ... love to meet you! About the role As a Customer Success Manager at Crayon, you'll be...partner to our customers by helping them harness the full potential of Crayon's capabilities to build a best… more
- Klaviyo Inc. (Boston, MA)
- Senior Engineering Manager , Customer Agent At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) ... Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands...and leveraging opportunities within Klaviyo's ecosystem. Who You Are Experience building AI‑driven product features in a full… more
- Manulife Financial (Boston, MA)
- …our customers? If so, this role may be the right fit for you. The Customer Communications Marketing Manager role is responsible for helping drive our bold ... ambition to be coming a Digital Customer Leader as well as executing against the engagement...in driving engagement, adoption metrics and ultimately results. B2B2C experience and B2C expertise will be particularly useful in… more
- Manulife Insurance Malaysia (Boston, MA)
- …absence.**I** **I** **I** **I**Company: John Hancock Life Insurance Company (USA) The Customer Communications Marketing Manager role is responsible for helping ... statistiques qui nous aident a vous offrir la meilleure experience sur note site. Vous y trouverez des renseignements...drive our bold ambition to be coming a Digital Customer Leader as well as executing against the engagement… more
- Wabbisoft (Boston, MA)
- …your experience , network, and creativity to help Wabbi build a world class customer experience Provide feedback to all levels of the company to allow Wabbi ... reading. Wabbi is growing rapidly and looking for a Customer Success Manager to help ensure we...track record of consistent overachievement against net and gross customer retention goals Have experience working with… more
- Atominvest Software Ltd (Boston, MA)
- …clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, ... from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will...operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a… more
- S&P Global (Boston, MA)
- A leading financial data provider is seeking a Customer Success Manager to oversee the full customer journey, ensuring effective onboarding, training, ... and engagement. This role requires a Bachelor's degree and 2-5 years' experience in client-facing roles. Key responsibilities include driving platform adoption and… more
- Lovable (Boston, MA)
- TL;DR - We're looking for a Customer Success Manager to guide Lovable users from first value to full adoption. You'll build trusted relationships, help ... a dent in the world. What we're looking for Experience in CS, account management, or solution consulting in...collaborating with Product, Sales, and Engineering to champion the customer voice Comfortable with ambiguity and iteration in a… more
- S&P Global (Boston, MA)
- …The team develops and executes data-driven processes to deliver a world-class customer experience . Your focus may include client migrations, onboarding new ... and Impact In this role, you will manage the full customer journey across key lifecycle touchpoints,...Excel, and PowerPoint. Two to five years of work experience , ideally in financial services, customer success,… more
- Capital One (Cambridge, MA)
- …to detail and a passion for Architecture, Software Engineering, Technology and Customer Experience Have an intellectual curiosity and interest to maintain ... Manager , Solution Architecture (Data Architecture) In this role,...Basic Qualifications: Bachelor's Degree At least 4 years of experience in Software Engineering and Systems Architecture or Technology… more
- Currency Exchange International, Corp. (Boston, MA)
- A leading foreign exchange services provider is currently seeking a Full -Time Branch Manager for the Copley Place branch in Boston, Massachusetts. The role ... staff training, and adhering to compliance regulations. Candidates should have experience in customer service, management, and cash-handling, alongside a… more
- StemWave (Boston, MA)
- …MA 02210 Reports To: Director of Client Success Employment Type: Full -Time, In-Office Compensation: Base Salary: $60,000-$70,000/year On-Target Earnings (OTE): Year ... structure? We are looking for a motivated Client Success Manager (CSM) who will be rewarded for their efforts...to hear from you! What You'll Do Manage the full client lifecycle-onboarding, training, proactive check-ins, renewals, and upsells… more
