- Michaels (Falmouth, MA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - FALMOUTH, MA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Point32Health (Canton, MA)
- …for leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the ... partners, colleagues and communities. **Job Summary** Under direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program … more
- Point32Health (Canton, MA)
- …who can deeply understand and drive the optimization of complex customer lifecycles. the Customer Experience Manager is a key member of our enterprise ... and strategic improvement plans that execute against improvement opportunities. The Customer Experience Manager manages multiple data-driven improvement… more
- DoorDash (Boston, MA)
- …for a Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that...With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs… more
- Amazon (Boston, MA)
- …most adopted cloud. Join us and help us grow. AWS is seeking a Sr Customer Solutions Manager (CSM) team for the Digital Native Business segment. This group ... AWS cloud. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager , you will be...benefits, and successful program completion - 4+ years of experience in a customer -facing role, engaging with… more
- PulteGroup (Westborough, MA)
- … of our team, let's talk about your career with PulteGroup! Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...Bachelor's Degree preferred + Minimum of 1-2 years of customer service, warranty experience , or equivalent preferred… more
- Grifols Shared Services North America, Inc (Boston, MA)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This...help oversee our West Coast customers. This position is part of the commercial sales team and is responsible… more
- Amazon (Boston, MA)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Celestica (Boston, MA)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of multiple ... initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and..., sustainability and green initiative requirements, etc. are also part of the total solution to the customer… more
- GE Vernova (MA)
- …Drive cultural transformation resulting in step-change in operational business metrics. As a Customer Service Manager (CSM) in the GE Steam Power Nuclear ... a services organization. We believe our success in large part will depend on us being as diverse of.../ GED with a minimum of 6 years of experience in a customer facing role OR… more
- Amazon (Boston, MA)
- …customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also ... Description We are seeking a Sr. Customer Solutions Manager (CSM) to join...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience … more
- Zoom (Boston, MA)
- We are looking for an amazing Customer Success Manager (CSM) to join our team. The ideal candidate will build strong relationships with customers ensuring ... experience and a proven track record servicing large spend, strategicaccounts Previous experience working in a Client or Customer Success role within one of… more
- Collins Aerospace (Marlborough, MA)
- …and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating ... Raytheon Company, Managed by Collins Aerospace We are seeking an experienced professional Customer Quality Lead (CQL) / Mission Assurance Lead (MAL) to implement and… more
- Philips (Cambridge, MA)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... if:** + Bachelor's / Master's Degree in Business Administration, Customer Relationship Management or equivalent. 5+ Years Experience...desire for success. Aspirations to grow within Philips as part of a rapidly expanding team. + You must… more
- Amazon (North Reading, MA)
- …scale, please apply! Basic Qualifications * Bachelor's degree in Engineering and/or relevant experience * 6+ years in customer -facing roles, with experience ... need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site… more
- Sprinklr (MA)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... delivering large-scale transformational programs across Fortune 100 enterprise clients' customer experience functions, working across multiple lines of business… more
- Celestica (Boston, MA)
- …business growth in a dynamic environment. This individual contributor reports to the Customer Experience (CX) organization and will be empowered and responsible ... + Responsible for managing customer relationships and provide optimal customer experience for customer retention and expansion + Requires application of… more
- Amazon (Westborough, MA)
- …with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience 2+ years of ... teams Preferred Qualifications PMP certification, or SCRUM/Agile, SAFe certification Experience in customer -facing work, engaging with ...and other forms of compensation may be provided as part of a total compensation package, in addition to… more
- Amazon (North Reading, MA)
- …with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years ... need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site… more
- Carter's/OshKosh (Dorchester, MA)
- …our selection of cute baby & kids clothing.** **Love what you do. Carter's Careers.** As a Part Time Sales Manager , you will be the first face of the brand for ... + Benefits and perks that make life better, including part -time health benefits, mental health benefits, a 30% discount...product styles, features, and benefits + Maintain a genuine customer focus on the sales floor + Foster a… more