- Cytiva (Marlborough, MA)
- …Business System which makes everything possible.The Quality and Regulatory Support Manager for Cytiva is responsible for supporting the Business and Customers ... and external documentation to align with industry developments and enhanced customer expectations. Function as the regulatory support expert and discussion partner… more
- Cytiva (Shrewsbury, MA)
- …ensuring timely resolution of nonconformances to maintain product quality and customer satisfaction; overseeing manufacturing validation (IQ, OQ, PQ) and design ... effective design transfers and product launches.This position reports to the QA Senior Manager Site Quality Leader and is part of the Quality and Regulatory Affairs… more
- Dodge Construction Network (Boston, MA)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach… more
- Parker Hannifin Corporation (Woburn, MA)
- Customer Service Manager Location : Woburn, MA, United States Job Family : Customer Service Job Type : Regular Posted : Apr 2, 2025 Job ID : 56089 Back to ... of all customer warranties and contracts; depending on the size and customer base customer service manager can have a warranty team or a contract team,… more
- Cadrex (Agawam, MA)
- Customer Service Manager Agawam, MA (http://maps.google.com/maps?q=59+Gen+Creighton+West+Abrams+D+Agawam+MA+USA+01001) Description OVERVIEW Cadrex is searching ... for a Customer Service Manager who will be responsible for leading a team of customer service representatives and ensuring the delivery of outstanding… more
- PulteGroup (Westborough, MA)
- …part of our team, let's talk about your career with PulteGroup! Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... for all requests in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond to service requests in the field and manage… more
- GE Vernova (MA)
- **Job Description Summary** The Customer Success Manager will be responsible for managing and developing strong relationships with our existing contractual ... while generating controls aftermarket services growth in the existing contractual customer base. The Customer Success Manager will be primary point of… more
- Forrester (Cambridge, MA)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager II will be responsible for the engagement value delivered ... realize through their partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager II will predict and navigate … more
- Proofpoint (Boston, MA)
- …individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full ... BELIEVE in what they're doing! _We're committed to bringing passion and customer focus to the business._ **Corporate Overview** In today's cyber threat landscape,… more
- GE Vernova (MA)
- …Drive cultural transformation resulting in step-change in operational business metrics. As a Customer Service Manager (CSM) in the GE Steam Power Nuclear ... to a high standard of safety, quality, schedule compliance, profitability, and high customer satisfaction. **Who You Are:** + You understand the value customers are… more
- Cornerstone onDemand (Boston, MA)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty. By maintaining a proactive focus...the CSM drives results leading to renewals, expansion and customer advocacy. As the trusted partner for the … more
- Cisco (Boston, MA)
- …achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our customers ... You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success...range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your… more
- Philips (Cambridge, MA)
- **Digital** ** Customer Nurture Manager ** As the Digital Customer Nurture Manager , you will play a pivotal role in shaping the current and future ... direction of our digital customer nurture capability. You will address the full customer lifecycle and be a key member of our Health Systems North America… more
- Philips (Cambridge, MA)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and provide planning...in driving for success and 100% digitization of selected customer in both the pre- and post-sales phases. **Your… more
- Reynolds & Reynolds (North Andover, MA)
- …EST*TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Customer Support Manager to join our growing team. As a Customer ... communicate, and utilize key performance indicators to drive improved customer satisfaction and an excellent support experience.Responsibilities will include, but… more
- Forrester (Cambridge, MA)
- …are responsible for the engagement value delivered to Forrester's largest clients. The Customer Success Manager will orchestrate the customer journey through ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...in their partnership with Forrester. Monitoring the health of customer relationships, you will predict and navigate customer… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience, the Customer Experience Program Manager is responsible for helping all Point32Health ... improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact role which requires a seasoned professional… more
- Pearson (Boston, MA)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by collecting, ... managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will...Your focus will be creating strategic programs that accelerate customer adoption of our products, tracking their success, and… more
- Rocket Software (Boston, MA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer Success… more
- Staples (Framingham, MA)
- …guidance, so that the Staples brand is well represented in all areas. The Manager , Customer Marketing is responsible for developing and driving coordinated sales ... experience across touchpoints including sales, email, digital media and site. The Manager , Customer Marketing will work cross-functionally with multiple teams,… more
