- Blue Trace (Boston, MA)
- …we are expanding our team to provide dedicated customer success support. The customer success manager will be a key role in driving the successful adoption ... patterns, and engagement, intervening early to prevent churn. ABOUT YOU Previous Customer Facing Experience required: Success Manager , Renewals Manager ,… more
- Bynder Inc. (Boston, MA)
- …team. Job Description: Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and growing ... customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely with customers to ensure they… more
- Bynder (Boston, MA)
- …join our talented team. Bynder is seeking an experienced and highly motivated Customer Success Manager with a strong background managing and growing ... with customers using cloud-based marketing technology platforms. As a Mid-Market Customer Success Manager , you will work closely with customers to ensure they… more
- Bynder (Boston, MA)
- …team. Job Description Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and growing ... customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely with customers to ensure they… more
- Creative Force (Boston, MA)
- …strategy, and impact. Needless to say, it is a role we take seriously. Customer Success Manager Self-Assessment: Normally, this is where you'd find a ... for it. In the video below, Senior Director of Customer Experience Ian Mitchell provides an overview of the...up on the bottom line. You're a Proactive Change Manager You get that adoption isn't just about features.… more
- MongoDB (Boston, MA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will… more
- Maven AGI, Inc (Boston, MA)
- …& Advisors from OpenAI, Google, HubSpot, and Stripe. Position Overview: As a Customer Experience Manager (CXM) - Enterprise, you'll play a pivotal role ... on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and… more
- Cato Networks (Boston, MA)
- …- don't miss it! Cato Networks is seeking a highly technical and business savvy Customer Success Manager (CSM) in the Northeast to drive customer adoption, ... customers, ensuring strong adoption, measurable outcomes, and long‑term retention. Build customer success plans, define and track KPIs, and guide customers in… more
- Crunchr (Boston, MA)
- …lead business conversations with confidence through our product and solutions. The Customer Success Manager is our customers' partner, providing comprehensive ... support, guidance, insight and thought leadership across the whole customer journey with Crunchr. You will play a fundamental role in the success of Crunchr for… more
- Jedox AG (Boston, MA)
- …and provide tangible customer value. Your Responsibilities We are hiring a Customer Success Manager , based in Boston. This role sits at the core ... teams You thrive in fast‑paced environments with shifting priorities Ensuring customer success and satisfaction is your top priority Acting as trusted… more
- Lumafield (Boston, MA)
- …office in San Francisco, CA. About the role: Lumafield is looking to bring on a Customer Success Manager (CSM) to drive customer outcomes and revenue growth ... for Lumafield's industry changing products. The CSM will own the customer lifecycle from post-sale onboarding through renewals and expansion, serving as the advisor… more
- Crayon (Boston, MA)
- …AI is transforming go-to-market, we'd love to meet you! About the role As a Customer Success Manager at Crayon, you'll be a strategic partner to our customers ... You'll also play a key role in scaling Crayon's customer business, by driving retention and growth of our...a product that solves real problems. Proactively own the customer experience across their lifecycle - managing comprehensive account… more
- SourceWhale (Boston, MA)
- …the UK, we're looking for an SDR Leader to continue this momentum. As our Customer Experience Manager , you'll be at the centre of driving the overall experience ... of our customer base with a focus on reactive technical support....Day in the Life Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer … more
- Cato Networks (Boston, MA)
- …a fast track to becoming the worldwide market leader - don't miss it! As a Cato Customer Success Manager , you will be a trusted advisor to our top customers ... renewal. In this role you will inspire and support customer adoption and expansion and use your customer... customer adoption and expansion and use your customer ‑facing and technical acumen to lead our customers to… more
- Atominvest Software Ltd (Boston, MA)
- …ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our ... throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training,… more
- Wabbisoft (Boston, MA)
- …pipeline? If "Yes!," then keep reading. Wabbi is growing rapidly and looking for a Customer Success Manager to help ensure we maintain a happy and expanding ... customer base. Wabbi is simplifying the complexity of application...and creativity to help Wabbi build a world class customer experience Provide feedback to all levels of the… more
- Lovable (Boston, MA)
- TL;DR - We're looking for a Customer Success Manager to guide Lovable users from first value to full adoption. You'll build trusted relationships, help customers ... Comfortable collaborating with Product, Sales, and Engineering to champion the customer voice Comfortable with ambiguity and iteration in a fast-moving, high-growth… more
- Saviynt (Boston, MA)
- A technology company is seeking a Customer Success Manager in Boston to manage client relationships post-implementation. This role requires expertise in Identity ... Management, strong communication skills, and a proactive approach to customer engagement. Responsibilities include monitoring client health, coordinating meetings,… more
- Atominvest Software Ltd (Boston, MA)
- A leading investment software company in Boston is seeking a Customer Success Manager to oversee client implementations and drive success. This role requires ... strong experience in customer success within a high-growth B2B SaaS environment. You will engage with sophisticated clients, manage their lifecycle, and ensure… more
- Creative Force (Boston, MA)
- A leading company in creative operations is looking for a Customer Success Manager to ensure the long-term success of customers by becoming a trusted partner. ... This role emphasizes strategic communication, proactive change management, and understanding customer goals to drive business value. Join a vibrant, remote workplace… more
