- Meltwater (Boston, MA)
- …intelligence company is seeking a Principal Success Architect in Boston. You will drive customer retention , lead technical solutions, and work closely with ... C-level executives to enhance enterprise value. Candidates should have over 10 years in enterprise account management with a strong grasp of SaaS and data architecture. The role includes managing client relationships, providing strategic insights, and ensuring… more
- Meltwater Group (Boston, MA)
- …and Net Retention Revenue (NRR) for Enterprise accounts in NAM Lead technical discovery and solution scoping; engage IT stakeholders throughout the customer ... Sales We are hiring a Principal Success Architect to lead strategic client value realization for our top enterprise...C-level stakeholders to design and deliver solutions that drive retention and growth. Success Architects play a pivotal role… more
- Showpad (Boston, MA)
- …role combines vision and execution-translating our product roadmap into compelling, customer ‑centered value propositions that drive adoption, retention , and ... messaging to customer needs and willingness to pay. They will lead go‑to‑market strategy, analyst relations, and team development, playing a critical role in… more
- Mongoose (Boston, MA)
- …education-one conversation at a time. As the Director of Product Marketing, you'll lead the strategy and storytelling that connect our product vision to customer ... Mongoose delivers. This role sits at the intersection of Product, Sales, and Customer Success, serving as the connective tissue that ensures every launch lands with… more
- Voya Financial (Boston, MA)
- …trends into sales strategies and client solutions. New Logo Sales, Add-On Sales, and Customer Retention Drive new logo acquisition by building a robust pipeline ... with new products and services that add value and deepen relationships. Own customer retention strategies, partnering with account management and customer … more
- Lightspeed Commerce (Boston, MA)
- …payments, banking, or financial automation). Experience building or evolving customer lifecycle and retention programs, particularly for recurring-revenue ... Lifecycle Marketing for Financial Services, you'll define the strategic vision and lead a high-performing team responsible for driving the success of Lightspeed… more
- Relayfi (Boston, MA)
- … customer needs, and GTM efforts are tied to measurable business outcomes Customer & Competitive Insights: Lead research efforts to understand user needs, use ... finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be 'on the money'. We're looking… more
- Hikemedical (Boston, MA)
- …Success Leader and first full-time hire fully dedicated to owning the post-sale customer lifecycle. You'll lead our largest and most complex relationships across ... partner, and build the systems and rhythms that define Customer Success at Hike. This role is perfect for...Operations, Product, and be a core driver of revenue retention and expansion. What We're Looking For These are… more
- Voya Financial (Boston, MA)
- …and trends into sales strategies and client solutions. New Logo, Add‑On Sales & Customer Retention - drive new logo acquisition, oversee customer ‑base add‑on ... administration and HR technology solutions. This leader will expand our customer base, deepen relationships, and deliver innovative solutions. Key Responsibilities… more
- Scribd, Inc. (Boston, MA)
- …every employee is empowered to take action as we prioritize the customer . We believe in balancing individual flexibility and community connections. Through Scribd ... Growth, Brand, Partnerships, Design, Research, and Engineering. This role will help lead Scribd's evolution from a research repository to an applied knowledge… more
- Infosys Consulting (Boston, MA)
- …excites you, let's talk! About the Role As a Principal , you will lead and manage delivery of engagements, being responsible for quality, budget and staffing, ... in the industry. Role expects you to Play a lead role in delivery of large change programs, which...Crime needs of clients (eg, Transaction Surveillance, Know Your Customer (KYC)/ Customer Due Diligence (CDD), Case Management… more
- ISC2 (Boston, MA)
- …framework, standards, and stewardship model. Define policies for classification, access, retention , lineage, and lifecycle management. Lead or co- lead ... AI/LLM enablement, marketing automation, reporting, and secure data use across the customer /member lifecycle. Success means shifting data from a passive asset to a… more
- Takeda (Boston, MA)
- …and challenges across a large geographic area while ensuring the recruitment, retention , and development of a diverse and high‑performing sales team. How you ... will contribute Lead the development and execution of business strategies to...growth that results in long‑term success, skill development and retention of talent. Provide consistent and accurate expectations and… more
- Ryder System, Inc. (Boston, MA)
- …of a multi-level sales plan designed to attain revenue growth and business retention goals. Essential Functions Direct, manage and develop a team of multi-level ... in, developing, growing and retaining business to achieve stated sales and retention goals. Plan, organize, direct and provide leadership to achieve the short… more
- YMCA of Greater Boston (Needham, MA)
- …OKRs, ability to work well with others and discuss career development. * Customer Service and Experience: Create a welcoming environment for members, guiding them to ... on their health journey. Building connections and communities to increase member retention and engagement. The number of direct service hours will be determined… more
- WillowTree (Boston, MA)
- …and retention activities, thought leadership, and estimation and allocation Lead , mentor, and manage a team of engineering managers, including professional ... Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a… more
- Schneider Electric (Boston, MA)
- …agreements, collaborating with legal and finance teams. * Drive aggressive customer retention , acquisition, and development strategies. * Utilize tools ... Director - Hypercolo & MTDC Data Center Segment to lead our strategic sales efforts across the Hypercolo and...as the Account Plan Tool to enhance forecasting and customer experience. Customer & Market Engagement *… more
- Delaware North at TD Garden (Boston, MA)
- …experiences across in venue and digital platforms integrating seamless touchpoints Lead analysis of customer behaviors,market dynamics, and competitive trends ... North Boston Holdings is seeking a Vice President, Data and Digital Transformationto lead innovation and growthat TD Garden and the Boston Bruins. In this pivotal… more
- Autodesk (Boston, MA)
- …important businesses. We are hiring a Director of Sales for the Americas to lead all Fusion go-to-market motions across the region. This role owns the performance of ... four key sales organizations: Inside Sales Land Teams (new customer acquisition) Inside Sales Expansion Teams (growth of existing customers) Fusion Data Sales Team… more
- SHI (Boston, MA)
- …resources Collaborate with sales team in identifying and closing opportunities through customer discovery and scoping meetings and presentations Lead the ... developed tools and discovery scripts Build and update documentation on customer Microsoft 365 environments and integrations Assist Solution Architects with project… more
